Comments on: Clarifications on this site http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/ Information about DreamHost Services Sat, 05 Jul 2008 12:04:21 +0000 http://wordpress.org/?v=2.5.1 By: Dallas http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-87 Dallas Wed, 19 Apr 2006 16:50:08 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-87 All of you that are having problems, please submit a support ticket. What is being written here WILL NOT help your problem get resolved faster. And to Jason, we do plan to change the nameservers for this domain at some point. Our secondary nameserver is geographically separated from the primary and tertiary but for full fault tolerance we should remove our own systems from the equation as much as possible! I'm closing the comments on this post now! All of you that are having problems, please submit a support ticket. What is being written here WILL NOT help your problem get resolved faster.

And to Jason, we do plan to change the nameservers for this domain at some point. Our secondary nameserver is geographically separated from the primary and tertiary but for full fault tolerance we should remove our own systems from the equation as much as possible!

I’m closing the comments on this post now!

]]> By: Jason http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-86 Jason Wed, 19 Apr 2006 08:20:58 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-86 For some of you voicing your 2 cents about reliability: This doesn't apply to you. For those of you who are trying to send a message here to administrators about problems. <b>DON'T DO IT HERE</b>. There is a WEB PANEL with a SUPPORT SECTION for things like that. Secondly. Guys... if this is such an offsite blog, shouldn't you be using external nameservers as well? You know, just in case? :). (Note: If all three of your nameservers are in totally unique datacenters and preferably states as well, then ignore this comment.) For some of you voicing your 2 cents about reliability: This doesn’t apply to you.
For those of you who are trying to send a message here to administrators about problems. DON’T DO IT HERE. There is a WEB PANEL with a SUPPORT SECTION for things like that.

Secondly. Guys… if this is such an offsite blog, shouldn’t you be using external nameservers as well?
You know, just in case? :).

(Note: If all three of your nameservers are in totally unique datacenters and preferably states as well, then ignore this comment.)

]]> By: Ian http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-85 Ian Wed, 19 Apr 2006 06:32:05 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-85 Recently (over the past few days, aside from the obvious downtime) my site has been EXTREMELY slow to access. I mean, it takes minutes to load 3 images at times. I am on a decent connection, and all other websites work normally. I would assume bad routing, but the main dreamhost site will go through relatively quickly. Is there a known explanation for this? Should I file a support ticket or something? I really want to get this speed issue resolved. I love the idea of this blog, and I'm hoping it helps resolve lots of issues... and I'm confident that it will. Recently (over the past few days, aside from the obvious downtime) my site has been EXTREMELY slow to access. I mean, it takes minutes to load 3 images at times. I am on a decent connection, and all other websites work normally. I would assume bad routing, but the main dreamhost site will go through relatively quickly. Is there a known explanation for this? Should I file a support ticket or something? I really want to get this speed issue resolved.

I love the idea of this blog, and I’m hoping it helps resolve lots of issues… and I’m confident that it will.

]]> By: SW* http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-84 SW* Wed, 19 Apr 2006 03:42:03 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-84 This is infuriating. First time customer, two weeks in and we've had so many extended outages I can't even believe it. For the record we are on the "fletcher" server I believe. This is infuriating. First time customer, two weeks in and we’ve had so many extended outages I can’t even believe it.

For the record we are on the “fletcher” server I believe.

]]> By: Keith http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-83 Keith Wed, 19 Apr 2006 03:17:26 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-83 Down again. 4 times in 3 weeks. This SUCKS! Down again. 4 times in 3 weeks. This SUCKS!

]]> By: Erin http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-82 Erin Tue, 18 Apr 2006 21:13:43 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-82 This is why I love DreamHost, too. When my last host had trouble, I'd submit a support ticket, then I'd wait a few hours or a few days only to get a response like "You must be going crazy. It works fine for us." or "Our logs show that nobody has tried to access the page, so your firewall must be blocking you." Then after another day or two, it would magically start working again. The last time my site went down, they said, "You must have given your password away because someone with a Kuwait IP address has deleted most of your files." So, I told them to not renew me and switched to DreamHost. Shortly thereafter, I got a series of emails from my old host saying 1) We were severly hacked. 2) We're working on restoring backup files. 3) We've gone bankrupt. 4) We've been bought out. 5) Welcome to your new host. Sorry we can't recover any files from your old host. Talk to them about that. So DreamHost, thank you for communicating!! (And not telling me I'm some crazy, firewall-blocked, password-giver-outer.) This is why I love DreamHost, too. When my last host had trouble, I’d submit a support ticket, then I’d wait a few hours or a few days only to get a response like “You must be going crazy. It works fine for us.” or “Our logs show that nobody has tried to access the page, so your firewall must be blocking you.” Then after another day or two, it would magically start working again. The last time my site went down, they said, “You must have given your password away because someone with a Kuwait IP address has deleted most of your files.” So, I told them to not renew me and switched to DreamHost. Shortly thereafter, I got a series of emails from my old host saying 1) We were severly hacked. 2) We’re working on restoring backup files. 3) We’ve gone bankrupt. 4) We’ve been bought out. 5) Welcome to your new host. Sorry we can’t recover any files from your old host. Talk to them about that.

So DreamHost, thank you for communicating!! (And not telling me I’m some crazy, firewall-blocked, password-giver-outer.)

]]> By: thewebguy http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-81 thewebguy Tue, 18 Apr 2006 20:53:26 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-81 p.s. the font aliasing on this blog really hurts my eyes p.s. the font aliasing on this blog really hurts my eyes

]]> By: thewebguy http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-80 thewebguy Tue, 18 Apr 2006 20:52:56 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-80 woot all my stuff is back online. up until last night no one had truly helped me at all, then someone finally explained a little bit about what was going on. i don't want to get everyone confused, my problems had nothign to do witht he power outages, it was all about other users on the same server (probably stupid script kiddies) getting DDOS'd like every day. best of luck to everyone woot all my stuff is back online.

up until last night no one had truly helped
me at all, then someone finally explained
a little bit about what was going on.

i don’t want to get everyone confused, my
problems had nothign to do witht he power
outages, it was all about other users on
the same server (probably stupid script
kiddies) getting DDOS’d like every day.

best of luck to everyone

]]> By: djkubik http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-79 djkubik Tue, 18 Apr 2006 16:37:00 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-79 My site is down. The last test at 1 hour ago... My site is down. The last test at 1 hour ago…

]]> By: Marc http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-78 Marc Tue, 18 Apr 2006 16:32:11 +0000 http://www.dreamhoststatus.com/2006/04/17/clarifications-on-this-site/#comment-78 This is why I love DreamHost. They recognize that there's a need to improve communication AND THEY DO SOMETHING ABOUT IT. Has there been unusually high downtime lately? Yes. Are some people PO'd and going to switch to another host? Probably. But that's okay. Because the faithful among us will be able to read this frequently (hopefully) updated blog and see exactly what's going on. I challenge you to find another host that will do that. This is why I love DreamHost. They recognize that there’s a need to improve communication AND THEY DO SOMETHING ABOUT IT. Has there been unusually high downtime lately? Yes. Are some people PO’d and going to switch to another host? Probably. But that’s okay. Because the faithful among us will be able to read this frequently (hopefully) updated blog and see exactly what’s going on. I challenge you to find another host that will do that.

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