Webmail is currently down, we’re working on getting it fixed, and hope to have it working again shortly. Update: June 24, 4:27am: And webmail is working again, sorry about that
The large number of extra updates running today caused panel slowness due to slowness on one of the central database machines. Many of the updates are now complete and the panel is back to normal. Please contact support if are experiencing any difficulties. Apologies for a very unfortunate day.
If you sent in a message with the category of “site down” and with your domain in the relevant domain field then updates have completed on your domain. This is for support message received before 5:00 pm -0700 GMT. The updates have been going well and are fixing your sites. If you wrote in before [...]
If you are still having problems viewing your domain please submit a support ticket with “Site Down” as your category. We are currently setting up groups of updates for customers writing in with “Site Down” as the category for your support request. https://panel.dreamhost.com/index.cgi?tree=support.msg& Category: Site Down This should allow us to update your domain faster. [...]
One of our filers is giving errors right now so we need to do a quick swap before it becomes a major problem. This will affect your websites only if you are on this filer. Downtime is estimated under 10 minutes. There will be no dataloss, the disks are fine and we can do a [...]
We had some errant updates to our apache webservers which resulted in a few domains receiving the wrong IP. We are updating those now with the correct IP which should be completed within the next two hours. With the maximum time to live on DNS of two hours that means everything should be working within [...]
Beginning June 21, at 1AM PDT we will be upgrading the OS on our shared-hosting database servers to the latest version. The actual downtime for your databases should only be a couple of seconds, and thus should not be noticeable, but this is just a heads up. It will likely take a couple of weeks [...]
The disk on our Webmail MySQL server filled up earlier today which caused the database to become unavailable. Downtime was intermittent and probably totalled around 25 minutes. We’re freeing up some space and limiting the amount of logs we keep around so that this does not happen again. Sorry for the inconvenience!
We are in the process of fixing this up now. Things should hopefully be back to normal in about an hour or two. That number also includes email-only users, however it should not be affecting mail delivery. This should all be fixed now. Please write to support if you are having trouble logging in, or [...]
We are seeing incoming email delays for customers in our spunky cluster. We believe the delays are a result of a much higher than normal incoming email load, possibly due to spammers targeting our servers. We are looking into the situation and will have it resolved as quickly as possible.
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