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Archive for July, 2006

11:16 pm

Mail authentication (un)broken

Posted July 31st, 2006 at 11:16 pm PST

It seems one of the Database servers that our mail system uses as its backend isn’t properly replicating right now. We are in the process of restoring that, which will fix the mail authentication problems. No email is being lost! Hopefully all will be better in 1 hour.

Everything seems OK now, email is flowing freely, [...]

3:28 pm

More network troubles…

Posted July 31st, 2006 at 3:28 pm PST

The spanning tree protocol of one of our edge switches seems to be breaking portions of our public network.. we’re on the case trying to correct the configuration and restore service across our system as quickly as possible.

Update
After disabling spanning tree on several of our distribution switches this has been resolved. We are [...]

1:50 pm

Panel / Webmail back up.

Posted July 31st, 2006 at 1:50 pm PST

We’ve fixed the problems with the errant dist switch and things should be back to where they were this morning.
There is still a more general (not as severe) network-wide problem we’ve been working on for the last week. We still have two tickets open with Cisco and have an expert networking consultant on the scene. [...]

1:00 pm

Panel / Webmail is down

Posted July 31st, 2006 at 1:00 pm PST

While tracking the internal routing issues we’ve been experiencing, problems with one of our distribution switches caused the panel and webmail to go down. We are working on bringing them up now. We’re very sorry for the inconvenience… and all the problems we’ve been having the last three weeks..

12:10 pm

Wordpress one-click install upgraded to 2.0.4

Posted July 31st, 2006 at 12:10 pm PST

Lots of bug and security fixes, so an upgrade is recommended. Read more the new version at wordpress.org

1:18 am

Nilla Nailed Again

Posted July 31st, 2006 at 1:18 am PST

Unfortunately nilla’s problems are not quite yet over. It is being worked on now. Check this space for updates.
-UPDATE-
Nilla is back up and happy again!

1:50 am

Nilla hardware failure

Posted July 30th, 2006 at 1:50 am PST

The memory in Nilla has failed this morning. All users on Nilla are right now being switched over to new hardware. The new machine should be up and running within 30 minutes. Sorry for the inconvenience.
Update Nilla is back up and running again, smooth as silk! Thank you all for your patience.

3:16 am

Dreambooks Are Back, Jack!

Posted July 29th, 2006 at 3:16 am PST

Ok we have brought the Dreambook service back online and it should be ok now. If you are still having problems, contact support and let us know your Dreambook address so we can check it out.

11:00 pm

Post Power Outage

Posted July 28th, 2006 at 11:00 pm PST

Services are back up and running system wide. There are a few straggler Apaches that need a little extra attention but those are being whipped into shape now. We are no longer running off of the generator and are back on city power.
If you are still unable to connect to your site/server/ftp/jabber please contact [...]

5:58 pm

Webmail back up!

Posted July 28th, 2006 at 5:58 pm PST

Webmail is now back up and working correctly. We were able to repair the database rather than restore it so everything should be great.

 
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