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7:01 pm

Network problems resolved.

Posted (July 17th, 2006 at 7:01 pm PST) by jeremy

Today’s network problems were caused by not 1, not 2, not even 3, but 4 separate issues.

First, one of our older distribution switches decided to give up on life.
After replacing it with newer hardware, everything ran just fine for a couple hours. Then, it decided our network topology had changed (apparently due to a different default configuration since the old days when it was deployed), and started dropping a good percentage of traffic.
This issue also affected another switch that some of our file servers plug into, so customer data was unavailable to a good portion of our hosting servers.
Consequently, one of our more active mail servers tried to dump all of the backed up email all at once, saturating some of the network that it’s on.
Once these configuration issues were resolved, one of the network interface cards in our main firewall machine died, requiring a quick swap.

We’re still working on some of the after-effects, and there may be some slowness while things get caught up, but everything should be back to normal later tonight.

This entry was posted on Monday, July 17th, 2006 at 7:01 pm and is filed under General Outages. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

 
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