Still cleaning up after the filer problems
Posted (July 18th, 2006 at 11:29 am PST) by danwyMost of the filer problems from yesterday have been resolved, but there are still a few outstanding issues. One of our switches is saturated at the moment and is causing high loads on some servers. If you’re still experiencing slow load times with your site or email, this is probably the cause. Our team of admins (who haven’t got much sleep the last couple of days) are down in the datacenter now trying to remedy this situation and hope to have it back to normal shortly. We thank you all for your patience as we try to clean up the last of these issues.
UPDATE - 3:45pm (PST): We are still working on the problems with the switch that are causing some of our customers to experience delays and outages with your sites and email. The problem was with a switch for one of our racks not being able to keep up with the traffic being pushed through it. We just added a second switch to the rack and pushed it live and it looks like the loads on all the affected servers are dropping pretty steadily. We have a team of admins continuing to monitor the situation and to clean up any remaining issues. Hopefully with this second switch in place that will leave this string of unfortunate events behind us.

