Internal Network Update

The root cause of the slow website access and general sluggish performance of our servers has been isolated to one of our core routers. The router is not doing its job properly and we are in communication with Cisco about it. We may end up performing emergency maintenance to restore full functionality but that’s not known at this time.

We know now this problem has been ongoing in a sporadic way for a couple of weeks but we had not identified it completely. It then became a lot more severe in the last few days and has caused the ongoing issues many of you have experienced.