Archive for July, 2006

An update on the recent stability issues

Posted 2 years, 1 month ago (July 19th, 2006 at 2:55 pm PST)

We are still in the process of offloading data from the filer that caused the problems over the last couple of days (we started this shortly after it started failing). There is a LOT of data on that filer, and it is going to take a while to move it all off. The [...]

sekhmet mysql server problems

Posted 2 years, 1 month ago (July 19th, 2006 at 1:56 pm PST)

Some of you with databases located on the sekhmet server may have noticed problems with it over the last few hours. It had multiple drives fail on it and we’re in the process of replacing them and will be bringing the server back up shortly. We apologize for any inconvenience this causes you.
UPDATE [...]

Filer problems causing outages

Posted 2 years, 1 month ago (July 19th, 2006 at 1:08 am PST)

We are currently having problems with the filer we have been working to fix since yesterday. It has crashed again and we are in the process of bringing it back up. This outage may be affecting http/ftp/email service for your account. We apologize for the outage and hope to have everything restored to normal asap.

Still cleaning up after the filer problems

Posted 2 years, 1 month ago (July 18th, 2006 at 11:29 am PST)

Most of the filer problems from yesterday have been resolved, but there are still a few outstanding issues. One of our switches is saturated at the moment and is causing high loads on some servers. If you’re still experiencing slow load times with your site or email, this is probably the cause. Our team of [...]

Server Compton has been restored

Posted 2 years, 1 month ago (July 18th, 2006 at 6:36 am PST)

All services have been restored for customers on the server compton. The issue was related to networking issues we were having earlier. If you are still having any troubles getting to your site hosted on this server please let us know.
Thanks!

Server Compton Outage

Posted 2 years, 1 month ago (July 18th, 2006 at 3:55 am PST)

We are currently having a few problems with the server compton. If you site is located on this server you may be experiencing service outages effecting ftp/web services. The problem is being worked on and should be fixed asap.

Network problems resolved.

Posted 2 years, 1 month ago (July 17th, 2006 at 7:01 pm PST)

Today’s network problems were caused by not 1, not 2, not even 3, but 4 separate issues.
First, one of our older distribution switches decided to give up on life.
After replacing it with newer hardware, everything ran just fine for a couple hours. Then, it decided our network topology had changed (apparently due to a [...]

The problems are worse..

Posted 2 years, 1 month ago (July 17th, 2006 at 5:03 pm PST)

It seems like the problems are more widespread with our network than just our internal stuff.
We’re actively working on it, and apologize for any possible downtime this may be causing customer services.
We will update here as soon as we know more!

Panel and Wiki down..

Posted 2 years, 1 month ago (July 17th, 2006 at 3:42 pm PST)

We’re having some problems right now with our firewall for public websites we have that connect to our private internal databases.. we hope to get it fixed soon, but in the meantime, https://panel.dreamhost.com/ and http://wiki.dreamhost.com/ (and http://mailboxes.anydomainwehost.com/) are down.
We’re doing our best to get it all better ASAP!

Filer Offload

Posted 2 years, 1 month ago (July 17th, 2006 at 1:17 pm PST)

After several attempts at getting this weekend’s misbehaving filer to recover we’re finally offloading the data to a new filer that was created yesterday. The offloads will take a while but we’ll be closely babysitting the old one for the duration.
Our apologies again for all of the downtime and other issues related to this [...]