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4:17 pm

Mail Status

Posted (August 10th, 2006 at 4:17 pm PST) by mir

Good news! Based on testing and feedback from customers it appears we do indeed have the spunky mail cluster properly authenticating at this time. Our head of the administration team also pinned down a network issue that was causing slowdown for webmail users.

One item of note, some Outlook users are still having trouble connecting but that appears to be specific to the client - if this is happening to you please confirm that webmail is working (if so your account is fine but you need to reboot your computer and possible upgrade Outlook to get it synched again).

We are still pushing hard towards making our mail service the reliable juggernaut it once was so please contact us right away at dhstatus@dreamhost.com* if you see a recurrance of persistant email issues (specifically intermittant connection or logging issues, slowdown of specific services like webmail).

*Be sure to write from a proper contact email address listed under your account so that your email gets through!:

https://panel.dreamhost.com/id/?tab=contact

This entry was posted on Thursday, August 10th, 2006 at 4:17 pm and is filed under General Outages. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

 
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