Archive for August, 2006

Network and database maintenance completed.

Posted 1 year, 11 months ago (August 23rd, 2006 at 10:40 pm PST)

Everything with both projects went as smoothly as could be. The network never went down completely, the only symptoms we noticed were sub-optimal routes and network slowdowns as BGP caught back up. All panel and webmail access have been restored as well.

Network outage reminder

Posted 1 year, 11 months ago (August 23rd, 2006 at 9:41 pm PST)

Don’t forget, in about half an hour (10pm PDT) part of our network will be going down briefly while we replace some faulty equipment. Total downtime should still be in the range of 10-15 minutes.

Database Back-Up Drive Replacement

Posted 1 year, 11 months ago (August 23rd, 2006 at 9:17 pm PST)

The back-up drive in limbo-mysql is getting replaced now. The server will be down for ~20 minutes. If your database is not responding, it is most likely hosted on limbo-mysql. Check this space for updates.
-UPDATE-
limbo-mysql is up and running with the replaced back-up drive.

Panel database maintenance tonight

Posted 1 year, 11 months ago (August 23rd, 2006 at 4:48 pm PST)

We will be performing some maintenance on one of the databases which runs the DreamHost webpanel beginning tonight, August 23, at 10PM PDT (-0700). Ending 1 hour later at August 23, 11PM PDT (-0700). The DreamHost webpanel (http://panel.dreamhost.com) will not be available during this time. Sorry for any inconvenience this causes.
Note: this [...]

Filer shuffling

Posted 1 year, 11 months ago (August 23rd, 2006 at 4:27 pm PST)

Tomorrow night, August 24 2006, starting on or about 10:00PM Pacific time we will need to move some filers around. This is to increase our overall density per filer. About 6-10 filers will be moved total covering all clusters. Each one should only be down for about 10 minutes, during which time your email and [...]

Balrog was K.O.ed

Posted 1 year, 11 months ago (August 23rd, 2006 at 3:40 pm PST)

Balrog had a hardware failure and we tried to bring it back up but had no success, We are failing it over right now (moving everyone on it to a new server) and your sites should be back up soon. Sorry about the downtime. We’ll post an update when we have more info
Update: We finished [...]

Dreamhost Hit Counters and Quicktime media streaming downtime.

Posted 1 year, 11 months ago (August 23rd, 2006 at 11:09 am PST)

We will be performing upgrades on our Quicktime streaming / Hit Counter services today starting at around 12:00PM PST. The outage should only last about 15-20 minutes. Please note that this will not affect any of your quicktime files on your site unless you have specifically setup streaming support for them in the panel via [...]

AOL forwards to be disabled

Posted 1 year, 11 months ago (August 22nd, 2006 at 8:26 am PST)

As per AOL’s request of us, all forwards from DreamHost-hosted addresses to AOL accounts will be disabled in one week, on Tuesday, August 29th.
Some background on the problem: We’ve been having intermittent problems with automated AOL volume and spam blocks since February, after our mail system was load-balanced. We’ve also grown a great [...]

Network hardware replacement on Wednesday!

Posted 1 year, 11 months ago (August 21st, 2006 at 3:11 pm PST)

It’s starting to look like some failing hardware may be the cause of our recent network slowness, so instead of waiting for it to get worse, we’ve managed to get the suspect part RMA’d without verifying the hardware failure. We’ll be doing the hardware swap the night of Wednesday the 23rd at around 10pm. [...]

Network issues causing servers to crash

Posted 1 year, 11 months ago (August 21st, 2006 at 9:10 am PST)

We are experiencing some networking issues this morning that is causing certain web servers to crash and is slowing down portion of the mail delivery. Our admins are looking into it, and we’ll post an update as soon as we have new information.
The affected servers so far are (a fairly complete list): melrose, patton, ike, [...]