DreamHost Status

The filer “nailer” crashed just a few minutes ago, and one of our technicians is on his way out to our datacenter, to bring it back to life. It should be back up in about 30 minutes. We apologize for the downtime!
*It looks like it’s taking a little longer than expected. We’re still working [...]

It turns out that a few web servers need new digs too. Leave it to the MySQL servers to make everyone else jealous!
These servers are being re-racked and will experience some downtime:
flower, twizzler, barranca, krackel, fundip, and dimarco
Check this space for updates.
-UPDATE-
All 6 servers are back online and running properly.

Webserver venkman failed this evening around 10:10pm pdt, we’re in the process of switching it onto new hardware and hope to have it running shortly.
Update: This was finished around 11:30pm.

Two database machines, elmyra and graymalkin, are going down for roughly 20 minutes for a change of location. They’re tired of looking at the same old servers in their current rack and yearn for new company. If your database is down, you are most likely on one of these two MySQL servers. Check this space [...]

This message only applies to our customers who have Miva Merchant set up on our servers (any version) and are using the built-in Order Fulfillment Configuration or OpenUI module to send email notifications to the merchant and to their customers.
If you notice that your order confirmations are not going through or are bouncing with [...]

If you’re receiving Relay Access Denied errors after trying to send mail in your email client, please try the following before you contact support. This applies even if you haven’t touched your settings and it’s been working before:
Make sure that you have SMTP authentication enabled and using the same login that you have set for [...]

Our building has let us know that they’re planning a 2 minute power outage today at 6pm PDT (in about two hours) THAT WILL NOT AFFECT US IN ANY WAY.
(A different feed, a different grid.)
Nonetheless we’ll be here, just because you can’t be too safe.
They also say exactly the same thing for 9pm PDT [...]

Unfortunately the server hillmont has developed a problem and is currently down. We have an admin looking into the problem now. Stay tuned for more updates. We apologize for the inconvenience.
Update: (1:59pm Pacific) Hillmont had some problems that caused it to be “Failed Over” basically we moved everyone that was on it to a [...]

Good news! Based on testing and feedback from customers it appears we do indeed have the spunky mail cluster properly authenticating at this time. Our head of the administration team also pinned down a network issue that was causing slowdown for webmail users.
One item of note, some Outlook users are still having trouble connecting [...]

It looks like the security hole found yesterday was only partially closed, so we have to do another mandatory Rails upgrade. Hopefully this will not take as long, and also hopefully this will be the last security fix for some time! We will update this post once the upgrade is being installed on servers, and [...]