http://www.ps-revolution.com/forum
http://www.psr.cc

The clients should buy a host which meets their needs perfectly. For example, if a person has some experiences with Linux, he or she may choose the host which supports ssh so that it can achieve its perfect performances. Moreover, the e-shop host users can choose a kind production which could provides more after-services.

Go to http://www.hothosting.info/en and have a look, there must be some suitable methods for you in choosing the right hosts. You will know more about the web hosting!Enjoy!

DH is a discount webhost - they don’t make up time promisses, nor do they make refund promisses. I read the TOS, did you?

#6 DreamHost Webhosting makes no warranties or representations of any kind, whether expressed or implied for the service it is providing. DreamHost Webhosting also disclaims any warranty of merchant-ability or fitness for a particular purpose and will not be responsible for any damages that may be suffered by the Customer, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of the Customer. Use of any information obtained by way of DreamHost Webhosting is at the Customer’s own risk, and DreamHost Webhosting specifically denies any responsibility for the accuracy or quality of information obtained through its services. Connection speed represents the speed of a connection to and do not represent guarantees of available end to end bandwidth. DreamHost Webhosting expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.

If I couldn’t afford downtime - or if your customers are angery with you because you made promisses you couldn’t keep - then you have yourself to blame. You save a lot of money and you get a lot of service here, but there is zero up time promisses. They do, however, pro-rate the monthly charge for downtime. But asking for it here is just plain dumb. Submit a ticket - and be nice about it. I may not work for DH - but I am a customer support rep, and I hate mean people.

Here is the section from the Cisco manual:
http://www.cisco.com/en/US/products/hw/switches/ps708/products_installation_guide_chapter09186a008020e083.html
“You must install a 2500 W or higher capacity power supply when using the Supervisor Engine 32 or the Supervisor Engine 720 and the high-speed fan tray. ”

Any Cisco engineer who told you that the new fan tray can run on a 1300W power supply is incompetent and has clearly never done a Sup720 upgrade with Fan2 or E-Fan tray (you did upgrade to an 6500E chassis didn’t you? Please tell me they didn’t sell you an old 6500 non-E chassis and screwed you there as well!)

Let me know if there’s anything I can help with. I have more experience with Cisco 6500s than I care to admit, and I admire DH and want you guys to succeed. From the sounds of it, Cisco is not providing you with anywhere near the level of support you need.

I like how everyone who’s tooting DH’s horn has to resort to name-calling. “Idiots”, “babies”, “retards”… How about “annoyed customers paying for service they’re not receiving for close to 2 months”? How’s that one grab ya, Toby?

Cheap, fast, reliable - pick two.

It works for cars, computers, wives, and (gasp) web hosts.

Sometimes even Cisco farks up - you can have a dozen CCIE’s (look it up if you don’t know what that is) in a room and still have some network glitches.

I look forward to the time DH turns these damn comments off… I keep looking for someone with insight - I only see b****ing and moaning.

Keep up the great work and good luck on getting everything smooth again.

Carlo
Canada
ps.
I host 5 sites and have not once been affected by the down time during the last 6 months!! or ever since I’ve been a member for the last 2.5 years

Maybe when they have everything up and running smoove they will get all of the features that we requested going to make us happy again.

Managing this large network, giving every such a large amount of space, shell access, and a good control panel, is something you will not find anywhere else. They are not compariable. They are above all other hosts. As I said before just becuase you pay $100 dollars a month doesn’t mean you will be getting your 99.9…% uptime. When there are problems at the datacenter there are problems and everyone has to wait until it gets fixed.

microsoft.com is supposed to be up all the time. Well it’s not

Just be happy that you are recieving service with such great features and stop complaining and wait it out just like all customers will do with any host. Moving will not guarantee a good uptime. If they have a power outage that shorts all of there routers they have to make phone calls and the downtime will be crazy and you won’t know anything about it in advance.

There is no backup plan for loss of internet, through core routers, gateway, shorted circuits, etc.

That’s like trying to get a new $8,000 dollar router in $30 minutes you can’t just go down to the store and pick up a new one. Who knows how many routers, switches dreamhost has probably in the hundreds and no datacenter keeps 100s of backup routers.

So sit back create something new for your websites as all of you should have a local backup webmaster rule #1.

I did pay the full $100+ because up until this point I was very happy with you guys, and at $100+ I saw it as a great value. I now feel completely ripped off, and I DO think that my plan should at least be extended for 6 months (and counting) if you guys ever get this figured out.

There is no possible way that I can run a site under these lagging conditions and expect any users to stay/wait to accomplish their tasks. I’m waiting to launch and I can not even promote a prelaunch site because the lag is so embarrassing.

Please resolve this, you have so much going for you. This is the absolute core of your business serving up webpages go back to getting that right.