Archive for September, 2006

11:30 am

UPDATE on Snagglepuss

Posted September 21st, 2006 at 11:30 am PST

Looks like we have to move snagglepuss over to new hardware. Worst-case scenario the machine will be down for 60-90 minutes. Since we ” might ” have to replace the drives as well. However, BEST-case is the machine will be up within the next 20 minutes or so. Of course we are striving for the [...]

11:16 am

Snagglepuss is down

Posted September 21st, 2006 at 11:16 am PST

We are having problems with the machine that your database is hosted on. It was not responding to remote reboots. The Admins are in the datacenter checking on the machine as I type this post. Everything will be back up and running shortly. We apologize for any inconvenience this may have caused. You can check [...]

3:00 pm

Pico and Scotch Down for Memory Upgrades (Complete!)

Posted September 19th, 2006 at 3:00 pm PST

Pico and scotch are going down for memory upgrades. They will be down less than 10 minutes. Check this space for an update on when they are back up and running properly. -UPDATE- Everything is back up and running!

1:24 am

Quick battery swap (All done)

Posted September 19th, 2006 at 1:24 am PST

I have to do an NVRAM battery swap in a filer really quickly. Downtime shouldn’t be longer than 5 minutes. Update: All went well. Tue Sep 19 08:49:56 GMT [kern.syslog.msg:notice]: The system was down for 264 seconds Oh yeah.

4:52 pm

Network Issue Followup

Posted September 18th, 2006 at 4:52 pm PST

It’s been a few days since our last change to our network and things are still looking very good. There are some isolated (and seemingly unrelated) issues we are dealing with, but the major network issue does appear to be resolved at this time. This latest change has left our network setup in a not [...]

6:30 am

Server ‘pizarro’ has gone splat.

Posted September 18th, 2006 at 6:30 am PST

Moving over to new hardware now. Will update when this is complete. Update 8:51 AM PST Pizarro’s been up for a fair bit now, but we’ve been busy cleaning up a few stray issues. The majority of sites on pizarro should be up now, and we’re working on the handful of stragglers.

3:03 pm

Network / Stability update!

Posted September 17th, 2006 at 3:03 pm PST

So far, things are looking much better as far as our network work goes. For now, we’re concentrating on any servers that may still be experiencing slowness, regardless of network performance. If you are experiencing problems, please write us a support message with the subject “Server Slow Status” and we’ll get right on it. This [...]

9:51 am

Rampart Scandal (Working!)

Posted September 17th, 2006 at 9:51 am PST

Rampart decided to be scandalous and fail one of its ethernet ports. It’s being failed over to new hardware now and will be back up soon. Check this space for updates. -UPDATE ( 11:19 PST )- Rampart is up and running on new hardware. If you are having any problems with this transition, please let [...]

9:34 pm

Problems with Cheeky!

Posted September 15th, 2006 at 9:34 pm PST

We’re having a bit of a problem with some of cheeky’s web servers, so some domains on it may appear down. We’re currently working on the problem and will update as soon as it’s fixed! Update Fri Sep 15 22:52:57 PDT 2006: Cheeky’s problems couldn’t be resolved on the old hardware, so we moved it [...]

3:18 am

Starburst hopefully more stable!

Posted September 15th, 2006 at 3:18 am PST

Just a quick note that I think I found what was causing starburst to crash over and over. Someone was illegally distributing copyrighted files in a very sneaky fashion, and causing apache to eat a -lot- of ram. At first (second, third…) glance it looked like the usual large amounts of -shared- ram that our [...]

 
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