Comments on: Switch Troubles

By: pet portrait

pet portrait — Thu, 20 Dec 2007 13:31:26 +0000

You’re every pound of our patience. Take your time. Hopefully, you can find the solution to all of these down times in the near future.

By: sarah

sarah — Mon, 15 Oct 2007 01:58:38 +0000

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By: luggage

luggage — Mon, 01 Oct 2007 17:20:23 +0000

It’s probably advisable to put guys that have multiple sites on multiple servers – so that not all their sites go down when a server goes down. Anyway, I still think DH are doing a good job, and kudo’s to them for actually keeping this blog / comments section open. Most companies by now would have stopped comments being allowed, or at least moderate the comments.

By: John

John — Sun, 08 Oct 2006 20:12:29 +0000

I just started using you guys, I like the transparency of issues.

Just a note: Is this issue coinciding with your network slowness issue? They could be related as in you are saying you are losing mac addresses (maybe they are on another switch, I don’t know your topology?) but the switch doesn’t drop packets when we lose a mac address - it floods that traffic.

By: Christoph

Christoph — Fri, 06 Oct 2006 07:02:32 +0000

In their defense, RD, they host something like 300,000 domains and most hosting companies would censor a blog like this.

Most customers, I suspsect, are not having problems at a given time… and can you imagine the compaints that any company with 300,000 doimains in a high tech industry would have on their blog at any one time if uncensored?

Think 300,000 uncensored McDonald’s customers given access to a company blog… there would be complaints, albeit most of them got their food on time and enjoyed it.

By: RD

RD — Thu, 05 Oct 2006 18:57:55 +0000

My 90 day guarantee is up on 10/28. Signed up for 2 yr. Seems everyday I have an email authentication problem. I have not experienced too much downtime on my hosted sites, but I do read the posts and am aghast at the daily problems. I like the fact that every little detail is reported, but it doesn’t give me a sense of reliability.

By: JB

JB — Thu, 05 Oct 2006 15:13:26 +0000

They offer good customer service. But I don’t care about the CS. I care about my server not going down or my email working. Now, once again I’m getting password rejects. I hate the day I decided to switch from bluehost.com to DH. Once my year is up I’m going back to bluehost.com

The hell with DH and they sucky network/servers

By: GS

GS — Thu, 05 Oct 2006 10:58:17 +0000

Funny my main domain is down but the subdomain works?

By: vengeance

vengeance — Thu, 05 Oct 2006 01:17:18 +0000

Just signed up, and I get dropped on a dead server…… no control panel, no FTP, makes it hard to migrate my site on! Can we have an update on when this will be fixed???

By: Frappe051

Frappe051 — Thu, 05 Oct 2006 00:46:29 +0000

I just bought my account a few minutes ago, and they put me on mcclure…

You’d think that they would regulate which servers to put customers on if they know that there’s a network outage, guess not though.