RAM Upgrades!

The following servers are going down for memory upgrades:

olympic
zuma
absinthe
pretzel
cognac
mayo
bellflower
wilshire
otto

They will go down three at a time (in order) for the upgrades, which will take roughly 10 minutes per 3 server set. Updates will be posted as each three server set is back up. First up…

olympic, zuma, and absinthe!

- UPDATE Mon Oct 9 13:59:05 PDT 2006 -

olympic, zuma, and absinthe are back up and running. Absinthe’s hardware did not agree with the memory upgrade however and is still in need of an upgrade. This will be dealt with at a later date.

Pretzel, cognac, and mayo are going down now.

- UPDATE Mon Oct 9 14:27:53 PDT 2006 -

Pretzel is upgraded. It appears that one model of server (although being almost identical hardware from the same vendor) does not agree with the RAM upgrades. This is the case with absinthe, cognac and mayo. Wilshire is also the same hardware and will not be upgraded at this time.

Bellflower and otto going down for upgrades now.

- FINAL UPDATE Mon Oct 9 14:40:17 PDT 2006 -

Bellflower and otto are back up and running properly!

.

36 Responses to “RAM Upgrades!”

  1. Jesper Says:

    Just curious: how much memory will they have after the updates? How much memory does an average Dreamhost server tote?

  2. Abigail Says:

    I think reading what you guys choose for server/machine/etc. names makes this feed worth reading even if I’m not currently experiencing connectivity issues. :)

  3. Binary Says:

    Jesper, you can find out what your server has and how much its using by logging into the shell and running the “top” command. That’ll give you all sorts of good info.

    Mine currently has 4GB

  4. the one Says:

    Just read this.
    Dream host admins need a brain upgrade.

    56G -8.0Z 374G 101% /home/.chas
    10.3.100.50:/vol/boot/spunky/del
    1.1T 691G 387G 65% /home/.del
    10.3.100.120:/vol/boot/spunky/dietrich
    188G -8.0Z 195G 101% /home/.dietrich
    10.3.100.121:/vol/boot/spunky/digby
    188G -8.0Z 195G 101% /home/.digby
    10.3.100.140:/vol/boot/spunky/digger
    56G -8.0Z 238G 101% /home/.digger
    10.3.100.120:/vol/boot/spunky/diggin
    188G -8.0Z 195G 101% /home/.diggin
    10.3.100.121:/vol/boot/spunky/diggy
    188G -8.0Z 195G 101% /home/.diggy
    10.3.100.148:/vol/boot/spunky/digit
    56G -8.0Z 374G 101% /home/.digit
    10.3.100.125:/vol/boot2/spunky/digory
    56G -8.0Z 328G 101% /home/.digory
    10.3.100.121:/vol/boot/spunky/dilbert
    188G -8.0Z 195G 101% /home/.dilbert
    10.3.100.121:/vol/boot/spunky/dile
    188G -8.0Z 195G 101% /home/.dile
    10.3.100.108:/vol/boot/spunky/dilemma
    112G -8.0Z 251G 101% /home/.dilemma
    10.3.100.182:/vol/boot/spunky/dilettante
    112G -8.0Z 189G 101% /home/.dilettante
    10.3.100.109:/vol/boot/spunky/dillinger
    112G -8.0Z 251G 101% /home/.dillinger
    10.3.100.109:/vol/boot/spunky/dillon
    112G -8.0Z 251G 101% /home/.dillon
    10.3.100.151:/vol/boot/spunky/dilly
    1.5T 1.4T 97G 94% /home/.dilly
    10.3.100.109:/vol/boot/spunky/dimag
    112G -8.0Z 251G 101% /home/.dimag
    10.3.100.141:/vol/boot/spunky/dimitri
    56G -8.0Z 238G 101% /home/.dimitri
    10.3.100.128:/vol/boot/spunky/dimples
    56G -8.0Z 270G 101% /home/.dimples
    10.3.100.129:/vol/boot/spunky/dina
    56G -8.0Z 270G 101% /home/.dina
    10.3.100.128:/vol/boot/spunky/ding
    56G -8.0Z 270G 101% /home/.ding
    10.3.100.128:/vol/boot/spunky/dinger
    56G -8.0Z 270G 101% /home/.dinger
    10.3.100.111:/vol/boot/spunky/dinglehopper
    112G -8.0Z 149G 101% /home/.dinglehopper
    10.3.100.129:/vol/boot/spunky/dingo
    56G -8.0Z 270G 101% /home/.dingo
    10.3.100.133:/vol/boot/spunky/dink
    112G 2.6G 109G 3% /home/.dink
    10.3.100.129:/vol/boot/spunky/dinny
    56G -8.0Z 270G 101% /home/.dinny
    10.3.100.141:/vol/boot/spunky/donna
    56G -8.0Z 238G 101% /home/.donna
    10.3.100.141:/vol/boot/spunky/doric
    56G -8.0Z 238G 101% /home/.doric
    10.3.100.159:/vol/boot/spunky/dweezil
    56G -8.0Z 289G 101% /home/.dweezil
    10.3.100.130:/vol/boot/spunky/figoro
    1.1T 735G 373G 67% /home/.figoro
    10.3.100.113:/vol/boot/spunky/mako
    56G -8.0Z 155G 101% /home/.mako
    10.3.100.166:/vol/boot/spunky/nehru
    56G 15G 42G 26% /home/.nehru
    10.3.100.112:/vol/boot/spunky/nelson
    112G -8.0Z 149G 101% /home/.nelson
    10.3.100.109:/vol/boot/spunky.localbackups/selma
    112G -8.0Z 251G 101% /mnt/filerbackup
    10.3.100.158:/vol/boot/spunky.crontabs/selma
    1.5T 1.5T 1.7G 100% /usr/local/var/spool/cron/crontabs
    10.3.100.134:/vol/boot/spunky/cham
    112G 2.6G 109G 3% /home/.cham
    10.3.100.134:/vol/boot/spunky/inka
    112G 2.6G 109G 3% /home/.inka
    [selma]$
    [selma]$ man df
    Reformatting df(1), please wait…
    [selma]$ mc

    [selma]$ 10.3.100.109:/vol/boot/spunky/dimag
    -bash: 10.3.100.109:/vol/boot/spunky/dimag: No such file or directory
    [selma]$ 112G -8.0Z 251G 101% /home/.dimag
    -bash: 112G: command not found
    [selma]$
    [selma]$ df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/sda1 2.0G 1.5G 423M 79% /
    /dev/sda3 6.9G 1.8G 4.8G 28% /usr/local
    /dev/sda8 2.0G 103M 1.8G 6% /usr/local/tmp
    10.3.100.121:/vol/boot/spunky/avatar
    188G -8.0Z 194G 101% /home/.avatar
    10.3.100.121:/vol/boot/spunky/avery
    188G -8.0Z 194G 101% /home/.avery
    10.3.100.120:/vol/boot/spunky/avis
    188G -8.0Z 194G 101% /home/.avis
    10.3.100.162:/vol/boot/spunky/avon
    1.3T 894G 405G 69% /home/.avon
    10.3.100.133:/vol/boot/spunky/awesie
    112G 4.3G 107G 4% /home/.awesie
    10.3.100.130:/vol/boot/spunky/awestruck
    1.1T 737G 371G 67% /home/.awestruck
    10.3.100.120:/vol/boot/spunky/awk
    188G -8.0Z 194G 101% /home/.awk
    10.3.100.6:/vol/boot/spunky/awol
    1.6T 1.4T 127G 92% /home/.awol
    10.3.100.149:/vol/boot/spunky/axel
    56G -8.0Z 375G 101% /home/.axel
    10.3.100.121:/vol/boot/spunky/ayatollah
    188G -8.0Z 194G 101% /home/.ayatollah
    10.3.100.150:/vol/boot/spunky/ayla
    1.5T 1.4T 103G 94% /home/.ayla
    10.3.100.120:/vol/boot/spunky/azalea
    188G -8.0Z 194G 101% /home/.azalea
    10.3.100.120:/vol/boot/spunky/azark
    188G -8.0Z 194G 101% /home/.azark
    10.3.100.141:/vol/boot/spunky/azazel
    56G -8.0Z 237G 101% /home/.azazel
    10.3.100.121:/vol/boot/spunky/bernadine
    188G -8.0Z 194G 101% /home/.bernadine
    10.3.100.168:/vol/boot/spunky/bernice
    1.1T 808G 301G 73% /home/.bernice
    10.3.100.120:/vol/boot/spunky/berry
    188G -8.0Z 194G 101% /home/.berry
    10.3.100.120:/vol/boot/spunky/berta
    188G -8.0Z 194G 101% /home/.berta
    10.3.100.159:/vol/boot/spunky/bertha
    56G -8.0Z 288G 101% /home/.bertha
    10.3.100.169:/vol/boot/spunky/bertie
    1.2T 917G 309G 75% /home/.bertie
    10.3.100.15:/vol/boot/spunky/besseya
    56G 15G 42G 26% /home/.besseya
    10.3.100.121:/vol/boot/spunky/berthram
    188G -8.0Z 194G 101% /home/.berthram
    10.3.100.121:/vol/boot/spunky/besmyertnik
    188G -8.0Z 194G 101% /home/.besmyertnik
    10.3.100.121:/vol/boot/spunky/bess
    188G -8.0Z 194G 101% /home/.bess
    10.3.100.109:/vol/boot/spunky/bilbo
    112G -8.0Z 248G 101% /home/.bilbo
    10.3.100.109:/vol/boot/spunky/billie
    112G -8.0Z 248G 101% /home/.billie
    10.3.100.150:/vol/boot/spunky/bisou
    1.5T 1.4T 103G 94% /home/.bisou
    10.3.100.177:/vol/boot/spunky/blackmail
    56G -8.0Z 967G 101% /home/.blackmail
    10.3.100.109:/vol/boot/spunky/blacksheep
    112G -8.0Z 248G 101% /home/.blacksheep
    10.3.100.109:/vol/boot/spunky/blackwell
    112G -8.0Z 248G 101% /home/.blackwell
    10.3.100.168:/vol/boot/spunky/blimp
    1.1T 808G 301G 73% /home/.blimp
    10.3.100.108:/vol/boot/spunky/blimpie
    112G -8.0Z 248G 101% /home/.blimpie
    10.3.100.109:/vol/boot/spunky/blitzen
    112G -8.0Z 248G 101% /home/.blitzen
    10.3.100.154:/vol/boot/spunky/blizzard
    375G 273G 103G 73% /home/.blizzard
    10.3.100.108:/vol/boot/spunky/blobcat
    112G -8.0Z 248G 101% /home/.blobcat
    10.3.100.108:/vol/boot/spunky/blocker
    112G -8.0Z 248G 101% /home/.blocker
    10.3.100.109:/vol/boot/spunky/blockhead
    112G -8.0Z 248G 101% /home/.blockhead
    10.3.100.160:/vol/boot/spunky/blodwin
    56G -8.0Z 288G 101% /home/.blodwin
    10.3.100.109:/vol/boot/spunky/blondie
    112G -8.0Z 248G 101% /home/.blondie
    10.3.100.128:/vol/boot/spunky/bloom
    56G -8.0Z 269G 101% /home/.bloom
    10.3.100.129:/vol/boot/spunky/bloomer
    56G -8.0Z 269G 101% /home/.bloomer
    10.3.100.128:/vol/boot/spunky/blooper
    56G -8.0Z 269G 101% /home/.blooper
    10.3.100.175:/vol/boot/spunky/blossom
    56G -8.0Z 326G 101% /home/.blossom
    10.3.100.129:/vol/boot/spunky/blot
    56G -8.0Z 269G 101% /home/.blot
    10.3.100.128:/vol/boot/spunky/blotch
    56G -8.0Z 269G 101% /home/.blotch
    10.3.100.129:/vol/boot/spunky/blotto
    56G -8.0Z 269G 101% /home/.blotto
    10.3.100.128:/vol/boot/spunky/blu
    56G -8.0Z 269G 101% /home/.blu
    10.3.100.128:/vol/boot/spunky/blubber
    56G -8.0Z 269G 101% /home/.blubber
    10.3.100.50:/vol/boot/spunky/blue
    1.1T 693G 385G 65% /home/.blue
    10.3.100.129:/vol/boot/spunky/bluebelle
    56G -8.0Z 269G 101% /home/.bluebelle
    10.3.100.128:/vol/boot/spunky/blueberry
    56G -8.0Z 269G 101% /home/.blueberry
    10.3.100.132:/vol/boot/spunky/bluegrass
    1.1T 729G 379G 66% /home/.bluegrass
    10.3.100.128:/vol/boot/spunky/bluella
    56G -8.0Z 269G 101% /home/.bluella
    10.3.100.175:/vol/boot/spunky/celtic
    56G -8.0Z 326G 101% /home/.celtic
    10.3.100.174:/vol/boot/spunky/cerebrum
    56G -8.0Z 326G 101% /home/.cerebrum
    10.3.100.174:/vol/boot/spunky/cerebus
    56G -8.0Z 326G 101% /home/.cerebus
    10.3.100.158:/vol/boot/spunky/cerridwen
    1.5T 1.5T 1.3G 100% /home/.cerridwen
    10.3.100.167:/vol/boot/spunky/cesium
    1.1T 808G 301G 73% /home/.cesium
    10.3.100.174:/vol/boot/spunky/cesser
    56G -8.0Z 326G 101% /home/.cesser
    10.3.100.121:/vol/boot/spunky/cerutti
    188G -8.0Z 194G 101% /home/.cerutti
    10.3.100.120:/vol/boot/spunky/cessna
    188G -8.0Z 194G 101% /home/.cessna
    10.3.100.121:/vol/boot/spunky/cessie
    188G -8.0Z 194G 101% /home/.cessie
    10.3.100.161:/vol/boot/spunky/ceylon
    1.3T 894G 405G 69% /home/.ceylon
    10.3.100.108:/vol/boot/spunky/cfer
    112G -8.0Z 248G 101% /home/.cfer
    10.3.100.121:/vol/boot/spunky/cezanne
    188G -8.0Z 194G 101% /home/.cezanne
    10.3.100.109:/vol/boot/spunky/chablis
    112G -8.0Z 248G 101% /home/.chablis

  5. forum.midessa.net Says:

    Cerritos info:

    top - 15:55:31 up 10 days, 12:00, 5 users, load average: 7.08, 6.85, 7.22
    Tasks: 8 total, 1 running, 7 sleeping, 0 stopped, 0 zombie
    Cpu(s): 56.2% user, 13.5% system, 0.0% nice, 30.3% idle
    Mem: 4075060k total, 3917048k used, 158012k free, 42560k buffers
    Swap: 6313512k total, 305496k used, 6008016k free, 2268028k cached

  6. anon Says:

    From the Dreamhost TOS:

    DreamHost Webhosting makes no warranties or representations of any kind, whether expressed or implied for the service it is providing. DreamHost Webhosting also disclaims any warranty of merchant-ability or fitness for a particular purpose and will not be responsible for any damages that may be suffered by the Customer, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of the Customer. Use of any information obtained by way of DreamHost Webhosting is at the Customer’s own risk, and DreamHost Webhosting specifically denies any responsibility for the accuracy or quality of information obtained through its services. Connection speed represents the speed of a connection to and do not represent guarantees of available end to end bandwidth. DreamHost Webhosting expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.

    So basically - you get nothing for what you pay for, and are lucky the service works AT ALL.

  7. anon Says:

    – DreamHost Webhosting expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.

    This makes it sound like you can complain about outages and they’ll credit you the time… That’s more than “not at all”

    I am trying to figure out what point “The One” was trying to make with multiple “df” commands. I think he was trying to say that he was having trouble figuring out what the NFS mounts should look like through df. I agree that it was/is strange but when I tried to put something on my disk (400G Woot) it went and came back. A win in my book.

  8. M Says:

    “So basically - you get nothing for what you pay for, and are lucky the service works AT ALL.”

    Yeah, that’s what it says…. retard.

  9. otheroom Says:

    What happened to the new RAM for Wilshire?

  10. M Says:

    “Dream host admins need a brain upgrade.”

    The only ones that need brain upgrade are the ones that think anything is actually at 101%.

  11. M Says:

    “What happened to the new RAM for Wilshire?”

    The answer is in the original post.

  12. Anon Says:

    I have a feeling the one meant all the usernames tha were displayed maybe?
    not that we can’t get to the root of the slice and ls -al /home anyway.

  13. Binary Says:

    “So basically - you get nothing for what you pay for, and are lucky the service works AT ALL.”

    Yeah, that’s what it says…. retard.

    hahahaha…

  14. Onyatai Says:

    – DreamHost Webhosting expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.

    This is pure bullshit. DreamHost does NOT pro-rate the monthly charge when you have downtime. You pay no matter what, you are NOT reimbursed for downtime. EVER. I asked for this from them before I finally cancelled my account and all I received in return was a “sorry you’re unhappy, we’re working on the issue (the technical issue)” e-mail from them.

  15. Roland Says:

    Is anyone else getting the dreaded ….

    Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
    error id: “bad_httpd_conf”

    I have several critical tickets outstanding with no response.

    Happening too much 4 me…

  16. anon Says:

    Yeah DH never gives you any cash back regardless of the TOS.
    Nice guys, really.

  17. Luke Says:

    I love dreamhost, they give you a lot for cheap. I have not had a lot of down time, maybe like a day in total for the 6 months I have owned it, but I sure do know a lot of people who complain about downtime. Why can’t dreamhost just keep the same hardware. They don’t have to change anything. Just buy a lot of good hardware that will last a long time, and nothing will go wrong.

    Before this I was running a server at my old place, and we kept the same hardware for 11 YEARS, and so far we have only had to replace an ethernet card. We could run the whole company on that one server! And it still runs Win 95!

    So if dreamhost just buys really good hardware that will last a while, then downtimes would be a lot less, and it would be cheaper because you don’t just have to replace crappy stuff all the time. Think aboot it.

  18. Jake Says:

    Or if they had some sort of redundancy maybe?

  19. Travis Says:

    If you guys are going to bash dreamhost, at least post your website.

    It really takes away your credibility.

  20. Martin Says:

    Meh, it seems like bashing dreamhost is the new “cool” thing to do.
    All these 10 year old kids, who prolly never used Dreamhost in thier life is trying to act cool.

  21. M Says:

    Some of you illiterate imbeciles should’ve had your mommies read you the TOS *BEFORE* you signed up.

    Hosts that credit for downtime just throw a few pennies at you to shut you up. DH on the other hand, lets you cry like the babies you are.

    The world would be a more peaceful place if DH threw in a free pacifier with all hosting plans.

  22. M Says:

    BANG!

  23. M Says:

    BANG!!!

  24. M Says:

    http://www.buyviewguard.com

  25. Sharphead Says:

    http://www.buyviewguard.com

    …Join our VIP Club and receive information on how to buy ViewGuard™ products BEFORE our official debut. VIP Club members also will receive information on how to purchase ViewGuard™ products at a significant discount.

    Submit your e-mail address below in order to join our VIP Club and we promise not to spam you.

    Hmm sounds like a e-mail harvesting operation to me. One webpage with a ENTER YOUR EMAILZ NOW OMG!!!!ONE!…. I can see why they whine so hard when their site goes down… can’t sell e-mails when no ones able to enter them in….

  26. Christoph Says:

    archibald wants RAM, baby

  27. Blah Says:

    “You pay no matter what, you are NOT reimbursed for downtime. EVER.”

    Maybe they reserve this for people who dont act like petulant/demanding children?

  28. anon Says:

    I got cash back! They told me they’d shipped it by “Sofa Express”.

    I stopped whining and checked my sofa and there it was. 37 cents and a peppermint candy.

    That’s service.

  29. dvg Says:

    I have been a (more or less) happy and contented Dreamhost customer for so many years now that I can’t remember when I started. It was at least 2001, but probably even earlier than that.

    I have always been impressed with the service, the incredible range of options and control I have via the “Panel”, and — of course — the amazing price.

    The last month or so, though, has just been terrible. It’s really starting to get me upset. Every other time I turn around I find that my dozen or so sites are “down” for one reason or another. Either the database isn’t responding or the webserver is unavailable or they’re so slow as to be worthless.

    I submit support requests and by the time a tech replies everything has returned to normal so the tech just says, “Everything looks fine to me; don’t know what to tell you.” It’s seriously ridiculous.

    I don’t know what to do. I have been with Dreamhost for so long and been so happy. It would really hurt me to have to spend time to find a new host and transfer everything. I’m so upset about this.

    What really stinks is that I am in the internet business. It’s what I’ve done for a living for the last decade and a half. I can sympathize *and* empathize with the issues they’re having. But at what point do you give up?

  30. hc Says:

    How come DH hosted websites go down, but the actual dreamhost web site never goes down?

  31. Meigu Says:

    It’s been a year since I’ve been here, and I’m still pretty happy with the service. Every company goes through their own downtimes and rocky periods. From what I’ve seen — and don’t quote me on this — but Dreamhost is the best. I’ve had a few issues, but they were all things that were resolved in a half hour to an hour, and they don’t happen that much. Be it the fact that I couldn’t log into my FTP, or my domain just wouldn’t register…

    Of course, everyone has their own complaints, and I’m not going to force my opinion on anyone or flame them for not taking it.

    Then again, when you somehow manage to get huge ammounts of webspace for a small price a month. I dunno. I’d get pretty patient.

    Whatev. Redundant post. Probably made myself look like an idiot. Shutting up now. OMGWTFLOLBBQORLYNOWAIYARLY.

  32. Jacob Steelsmith Says:

    From the GoDaddy TOS:

    Go Daddy expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Services are provided on an “As Is” and “As Available” basis. Go Daddy makes no warranty that its services will meet your requirements, or that the services will be uninterrupted, timely, secure, or error free, or that defects will be corrected. Go Daddy does not warrant, nor make any representations regarding the use, or results of, any of the services it provides, in terms of their correctness, accuracy, reliability, or otherwise.

    Some jurisdictions do not allow the disclaimer of implied warranties, in which event that foregoing disclaimer may not apply to You.

    From hosting.com TOS:

    11.1. USE OF THE COMPANY’S SERVICES AND PRODUCTS IS AT CUSTOMER’S SOLE RISK. NEITHER THE COMPANY NOR ITS EMPLOYEES, AGENTS, RESELLERS THIRD PARTY INFORMATION PROVIDERS, MERCHANTS LICENSERS OR THE LIKE, MAKE ANY WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT THE COMPANY’S SERVICES AND PRODUCTS WILL NOT BE INTERRUPTED OR BE ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MIGHT BE OBTAINED FROM THE USE OF THE COMPANY’S SERVICES AND PRODUCTS OR AS TO THE ACCURACY, OR RELIABILITY OF ANY INFORMATION SERVICE OR MERCHANDISE CONTAINED OR PROVIDED THROUGH THE COMPANY’S SERVICE, UNLESS OTHERWISE EXPRESSLY STATED IN THIS AGREEMENT. THIS INCLUDES LOSS OF DATA, WHETHER RESULTING FROM DELAYS, ON DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY THE COMPANY AND ITS EMPLOYEES OR OTHER CAUSES.

    From rackspace.com TOS:

    (a) RACKSPACE DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. CUSTOMER ACKNOWLEDGES THAT THERE ARE RISKS INHERENT IN INTERNET CONNECTIVITY THAT COULD RESULT IN THE LOSS OF CUSTOMER’S PRIVACY, CONFIDENTIAL INFORMATION, AND PROPERTY.

    I’m seeing a pattern here.

  33. M Says:

    “How come DH hosted websites go down, but the actual dreamhost web site never goes down?”

    Most of the sites hosted here don’t go down. When you have 1,000 servers, it’s impossible to keep every site up at all times.

    Jacob: That’s correct… all hosts cover their butts in the TOS. The whiners here know that, but they’re running out of stuff to whine about, so they’d rather grasp at nothing than shut up.

    The other person posting as M: Way to spam your website under a fake name, instead of backing up one of your own posts with it. That’s just spamming. By the way, your spam site is up, so what are you whining about? Hopefully, DH will can you for spamming it here, to avoid others on your mail server from getting blacklisted.

  34. Lars Says:

    > How come DH hosted websites go down, but the actual dreamhost web site never goes down?

    Because, they’re not all hosted on the same server. I wouldn’t be too surprised if the main sites have somewhat more redundancy than the normal customer servers either, and that’s just to be expected…

    > Or if they had some sort of redundancy maybe?

    .. but redundancy costs money. Heaps and heaps of money. Which would have to be passed on to you.

    > So basically - you get nothing for what you pay for, and are lucky the service works AT ALL.

    Because, _not_ having a clause like that would open up to incredible amounts of liability, so there’s no way you’ll get hosting anywhere that doesn’t have it.

    > Before this I was running a server at my old place, and we kept the same hardware for 11 YEARS, and so far we have only had to replace an ethernet card. We could run the whole company on that one server! And it still runs Win 95!

    You ran a _server_ on _Win95_? For a _company_? _Still_? Yeah, I’m sure Dreamhost should take your advice. Either way, the fact that your box didn’t die within 11 years proves absolutely nothing. Now, try to run a few thousand servers for 11 years, and see how many of them die, and I might accept your numbers. I’ve had somewhere around ten computers through the years, and I’ve also have many hardware failures, including a handful of dead harddrives, a bunch of dead fans, a couple of fried PSUs and a motherboard that suddenly caught fire.

    > So if dreamhost just buys really good hardware that will last a while, then downtimes would be a lot less, and it would be cheaper because you don’t just have to replace crappy stuff all the time. Think aboot it.

    Uh-huh. All hardware fails, sooner or later, and old hardware is generally much less reliable than new. Old junk is also generally less power efficient, and gives less computing capacity in the same space, which is a big deal for a data center. I doubt the servers Dreamhost purchases is “crappy” (I’m guessing they are fairly run-of-the-mill 1U servers). Having high-level redundancy in this system would of course be a good thing, and shouldn’t really be too hard to implement seeing as the shared storage is already there, but generally, going for the highest-end servers with built-in redundancy doesn’t make for affordable hosting, trust me on this.

    Well anyway, I’ve only been with dreamhost for a couple of weeks, but these are my stats for the server burns, as sampled every three minutes by another server, only counting the fails that did not trigger simultaneously with failures at other servers, to reduce the risk that the failure occured at the sampling server and not at Dreamhost:

    Server Uptime*: 99.94% (4 fails out of 6531)
    Service Uptime**: 99.48% (30 fails out of 6531 - 99.65% [including 7 of these] completed, but exceeded the time limit)

    * responds to a ping test, where five pings are done a second apart, without loss
    ** is able to run a simple test that connects to a remote database and performs and acts on a simple query, within three seconds

    For $pennies a day with virtually unlimited bandwidth and disk space, that’s really not bad..

  35. anon Says:

    Sweet info Lars. Hopefully more people will read it.

  36. jarrad Says:

    i dont know about you guys, but i have noticed a huge difference in the speed of my database driven site. i have about 6 sites hosted in my package here and they are all really fast now after the recent fiasco. i am glad that all of that happened because we would still be on the same old crappy equipment. horray for dreamhost!!

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