Our offsite DNS server, NS2 is currently offline due to an apparent attack against the facility it is located in. We’re working with the provider to get more information regarding an ETA and a more solid cause for the outage. Until then, you may experience slow connections to some of your sites.
– UPDATE [...]
The following servers will have their BIOS flashed and memory upgraded:
union, twizzler, herod, patton, and io.
Union and twizzler are up first! Expected downtime is ~20 minutes.
- UPDATE Thu Nov 30 00:28:35 PST 2006 -
Both union and twizzler are back up and running. Herod and patton are going down now.
- UPDATE [...]
Comments: 99We’re working to fix it right now.
The same servers may experience slowdowns or brief outages until we have this resolved:
burton
euclid
hoover
highland
locust
pico
venice
Update; 10:02pm pdt We’ve stopped this attack and are in the process of investigating to find the source and target, in hopes of preventing it from happening again.
The server jalapa is being hit with an unknown Denial Of Service attack at the moment which is saturating its switch.
This switch saturation is in turn affecting the following servers:
burton
euclid
hoover
highland
locust
pico
venice
We’re working on finding the target IP for the attack so we can stop it. Once that’s done we’ll post an all clear.
Sorry about [...]
Our admins are working on correcting the situation as quickly as possible. We apologize for the inconvenience. Check back here for updates.
Update - The problem has been resolved. Everything should be back to normal again. If you have any problems with this server please open a support request via the control panel. Thanks for [...]
The following servers will have their RAM upgraded over the next couple of hours:
caesar, wasabi, rexford, alameda, vermouth, bourbon, and leeloo
Not all of these machines require a BIOS flash like last night, but a few of them do. We’ll knock those out of the way early. First up, caesar and [...]
The postac server is having problems right now and we are moving it to new hardware. We will post an update once we are done.
Postac has been completely moved to new hardware (around 8pm actually) if you’ve still got any problems with sites hosted there please contact support.
We are swapping out the “head” half of one of our file servers in about 15 minutes. The management interface is showing warning signs of an impending failure, and so we need to do this as soon as possible. This is to prevent an emergency swap later. Downtime should be about 10 minutes, likely less. [...]
The following servers are all having additional RAM installed tonight:
bundy, van, homer, hill, yoda, fairfax, and peso.
First up are bundy, van, and homer! These three servers are going down now to have their BIOS flashed and their memory upgraded. Total expected downtime is 20 minutes.
- UPDATE Mon Nov 20 [...]
Soy’s hard drive just failed. We are in the process of moving everyone to new hardware. This should take no longer than an hour. We apologize for the inconvenience.
Updated: Soy is back online. All services are up and kicking.
