Comments on: More RAM Upgrades (Complete!)

By: seyed M

seyed M — Fri, 10 Nov 2006 16:14:10 +0000

thx

By: Henrik

Henrik — Mon, 06 Nov 2006 23:24:00 +0000

My site works ok too

By: why

why — Sun, 05 Nov 2006 03:25:26 +0000

But Nick, what about your site? (Glad to hear your proctologist has you “handled”).

By: Nick

Nick — Sat, 04 Nov 2006 16:29:33 +0000

My shit is working awesome, and has been for ages.

By: why

why — Sat, 04 Nov 2006 14:23:37 +0000

Those of us whose sites are working are afriad of mentioning it and having our sites go away.

By: Andrew

Andrew — Sat, 04 Nov 2006 12:34:10 +0000

I know this isn’t the offical support channel, but maybe someone will take notice. I’ve been unable to get to the support section of the web panel and I can not access webmail as from yesturday 9am GMT.

Just a heads up.

By: another scott

another scott — Sat, 04 Nov 2006 07:17:37 +0000

I’m on glass and I haven’t been able to FTP all day. No response from the Customer Service.

Y’know, they host about 1280934927542 domains (they are growing too fast, probably), so for this many complaints, that is probably a good sign. Remember that no one whose shit is working is coming here to post about how awesome their shit is working.

But I do behavior-based corporate training for companies, and I’d never get hired if my learners made the mistakes that DH makes in customer service. Your dissatisfied customers define your business, as you guys see here. I think their marketing is pretty good viral stuff (getting 324987293 bloggers to pimp the special deals they get), but they really need to catch up on the service end.

They can call me!

By: SpottedLop

SpottedLop — Fri, 03 Nov 2006 21:35:39 +0000

Dead as a doornail on all my domains for about and hour…no word here about more outages? They’ve been “verified” already when I checked the systemwide status. Um, update please.

By: Bryan

Bryan — Fri, 03 Nov 2006 21:09:33 +0000

Yeah I’m jumping ship too. 63 hours is a bit too much. I’d give a second chance if this wasn’t the 4th time the server has been down in the last month.

By: Scott

Scott — Fri, 03 Nov 2006 20:23:36 +0000

Wow, almost 28 hours and no response at all. I’m finally giving up. Sorry Dreamhost, you really need to take your issues more seriously or I would expect more people will follow and leave. 2 1/2 years of happy service ruined by 6 months of subpar performance.