Comments on: File server software problem (Update!)

By: freerick

freerick — Tue, 14 Nov 2006 22:26:57 +0000

RE: “I’m going to another host because you have too much downtime / your servers are too slow, etc”

Please, think about your comments for a moment before you post them. It’s not true that 100% uptime (or very, very close to it) is “impossible”, but it’s certainly ridiculous to ask for something like that at this price point. Implying that you would change web hosts because of the “unreliable” servers is like buying a crappy, used laptop on ebay for $300 and expecting its battery to last a decade without recharging… while you’re playing World of Warcraft 24/7. Insane, right?
Even the “big guys” i.e. Google, etc. have had major outages / are “dirt” slow sometimes, etc. Please note that, I think it was back in ‘01, “part of the Internet” was actually “broken”, not literally of course, but due to a ruptured pipe in the Pacific Ocean, some sites in Asia were unreachable from the west coast for a pretty long time (a day or two, not 5 minutes); bottom line is that these things happen. If you’re “fanatical” about uptime / performance, contact rackspace. But expect to pay up.

By: Mariano Absatz

Mariano Absatz — Thu, 09 Nov 2006 12:49:12 +0000

Thanx for the GMT reference on the update…

By: kevin

kevin — Thu, 09 Nov 2006 06:54:22 +0000

We’re waiting to see if things improve also.
It is cheap and HAS been good up til the last 2-3 weeks and “seems” to be rapidly declining.
Support team is trying to respond, but we’re still waiting for improvements.
Slow, down, slow, slow and tonight DIRT slow.

By: SurfInvasion

SurfInvasion — Thu, 09 Nov 2006 05:28:43 +0000

How disappointing.. almost two days later and my site is not down as much as it is r.e.a.l.l.y. s.l.o.w. It takes a minute just to load a 70kb jpeg.. How often does this happen? Once a month, twice a month?? Any long-term customer please share your experiences. Thanks.

By: koneko

koneko — Thu, 09 Nov 2006 00:30:39 +0000

->Catprotector

I believe DH said before that by default, they were going to turn off daily stats, so save resources or something. But if you still want them, then go to control panel - under the ‘Status’ tab - Site Statistics - then for your domain, select ‘customize’ and check the box to turn on daily stats.

By: Barbara

Barbara — Wed, 08 Nov 2006 20:23:18 +0000

If your sites are down then you need to send in a support request and verify there is a network outage. It may a residual issue of the filer server software problem, but posting here only helps you vent as support folks don’t troll in here…and this is not the place to request dreamhost support.

By: catprotector

catprotector — Wed, 08 Nov 2006 20:20:31 +0000

I can’t get our site stats. Every time I click on daily stats it says Inactive Report

This report is not currently active.
Go to:

* Main Stats Page
* Monthly Report
* Longterm Report
* Daily Report

When can we expect to have this problem fixed?

By: Rolando Brown

Rolando Brown — Wed, 08 Nov 2006 17:55:24 +0000

It’s still down

By: cesarkallas

cesarkallas — Wed, 08 Nov 2006 17:43:45 +0000

The fanta server is very low since 5/11 and today is the third reboot, please fix it.

By: justin

justin — Wed, 08 Nov 2006 17:37:59 +0000

no, you’re not the only one…mine has been down all morning as well.