ns2.dreamhost.com down for short while

Our offsite DNS server, NS2 is currently offline due to an apparent attack against the facility it is located in. We’re working with the provider to get more information regarding an ETA and a more solid cause for the outage. Until then, you may experience slow connections to some of your sites.

– UPDATE 2006-12-01 13:17 PST –

After speaking with the network engineer at our secondary facility it appears (as of this morning anywawy) that the attack is still under way. Their upstream providers say we’re still getting upwards of 30Mb/s in traffic towards our NS2 IP. They’ll be checking on it again shortly and hopefully it will have subsided enough to get us back online. We apologize for this inconvenience and appreciate your patience while we get this sorted out.

– UPDATE 2006-12-01 12:39 PST –

It looks like this problem is fully resolved now. Sorry for the late notification, but we wanted to be sure the problem was fixed and not just an intermittent patch.

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65 Responses to “ns2.dreamhost.com down for short while”

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  1. 1
    Devon Says:

    Is that why dreamhoststatus.com was down? Oh well, keep up the good work!

  2. 2
    Landon Says:

    My site is not slow…it is gone…at least I know why. Thanks for staying on top of things

  3. 3
    antiver Says:

    Yeah, I checked your site (bynaturesdesigns.com) via ns3.dreamhost.com and ns1.dreamhost.com… I got the error “connection timed out; no servers could be reached” from nslookup. That makes me thing something else is wrong with your site.. Good luck, Mr. O’Brien!

  4. 4
    DentVII Says:

    Same here, no website =(

  5. 5
    andriansah Says:

    I can’t acces my web

    How long does it takes to fix?

    btw what kind of attack?

    *I just host my blog with you and now I can’t access it

  6. 6
    Bob Piesz Says:

    Both my sites are down :’(

  7. 7
    Sean Says:

    I’m getting no response on my site as well. Even if I SSH in, I get the password prompt, but I don’t get past it (which makes it look less like a DNS problem - since I can connect - and more of a server problem). I’m on lifesaver if that makes a difference.

  8. 8
    Jared Says:

    My site is working fine.. and all DNS servers work except ns2.dreamhost.com, which gives the error:

    ” Error fetching SOA from ns2.dreamhost.com [66.201.54.66], request timed out. Probably DNS server is offline”

    Anyways, my site is fine.

  9. 9
    Bob Piesz Says:

    Seems like they got it fixed…

    myowncustomlayout.com and deathbydb.com are both back up for me.

  10. 10
    Javier Smaldone Says:

    The server where my blog is hosted (tab) has a load average of 41.49. What’s going on?

  11. 11
    Eric Says:

    server up and down all day long for 3-4 days in row (maybe longer, as I’ve been out of town). I’m normally not one to complain, as my site is a hobby, but it’s becoming a major drag. I’d hate to have to change hosts again. Stability has been terrible the past 4 months or so (but everyone already knows that)

  12. 12
    Jared Says:

    Just request a move of server. I’m on cupcake, and haven’t had downtime in over 5 months.

  13. 13
    Landon Says:

    I’m on dagon and still waiting, must have been quite an outage.
    I guess not more working for me tonight.

  14. 14
    David Says:

    My sites are all appear to be working, looks like the DNS problems aren’t having an affect on me.

  15. 15
    Henrik Says:

    Ah, there are still problems with DNS. I hope you’ll get it under control asap. (and that you’ll start to catch up with the support tickets)

    All the best!! (You deserve that lads!)

  16. 16
    Nuh Says:

    My www.xoops.info.tc High Speed :)

  17. 17
    Erin Says:

    Is anyone else having problems setting up discussion lists? I set up a list through DreamHost, they sent me a link, and Mailman says that there is “no such list”. Any insight?

    Thanks so much!

    Erin

  18. 18
    Ebony5 Says:

    All my sites are either down or experiencing Internal Server Errors. Im on server mcclure,

  19. 19
    сонник Says:

    I cannot move my 5 sites to DH because NS is down. Fix it ASAP, please.

  20. 20
    HisLordship Says:

    Mine has something odd happening - the “under construction” main page is there, but neither of Joomla or VirtueCart working.?
    Apparently I’m on Brisk server.

  21. 21
    Witek Says:

    Can we get the official information, is it fixed or not? I don’t know if I should start my PPC campaigns again. Is it possible that “short while” means 15 hours in Dreamhost?

  22. 22
    Mike Says:

    Im showing ns1 and 2 down at the moment - ns3 is answering, but slow

  23. 23
    Simon Jessey Says:

    I’m showing NS1 up, NS2 down, and NS3 sluggish. I’m getting 503 errors when posting form data, which may be related.

  24. 24
    Dillon K. Says:

    Why does Dreamhost constantly screw up? I’m moving to another host.

  25. 25
    Dillon K. Says:

    Now it seems the panel is down… Wait–it’s up, but it’s taking 14 seconds to load on my 8mbps cable modem connection.

  26. 26
    Aximon Says:

    Hi,
    How are you guys doing, I can’t change the DNS for a domain while NS2 is down (SIDN is very strict apparently).
    How about an update..

    greets

  27. 27
    Henrik Lied Says:

    Well, my entire web panel has clicked. It doesn’t find my users, nor my domains.. Suck.

  28. 28
    Matt Says:

    Can anyone recommend a hosting company that doesn’t go down every other day?

  29. 29
    Witek Says:

    To Aximon: Have you tried to set nameservers to ns1.dreamhost.com and ns3.dreamhost.com? Only 2 nameservers are required.

  30. 30
    Andre Basilio Says:

    The domain mamutebrasil.com.br is offline

  31. 31
    Andre Basilio Says:

    The domain mamutebrasil.com.br is online again!

  32. 32
    Dan Roberts Says:

    You are having problems with both ns2 and ns3. Our domain is also experiencing sporadic time outs when mailservers do mx record queries, so outgoing mail is sometimes not accepted.

  33. 33
    bspiral Says:

    I hope you all have opened support requests with DH, this way your issue will be tracked.

    They don’t read (or if they do, they don’t reply) here.

    Last night I had a DNS snafu (unrelated) and my support case was closed in > 30 minutes.

  34. 34
    Andre Basilio Says:

    The ns3 have problems too! Good work for you!

  35. 35
    sron Says:

    I don’t know WTF is going on. I use DH and Everydns as my primary DNSes but everydns.net is down too atm.
    It seems like they attack all large DNS servers that they can find.

    These attackers should go hell!!!

  36. 36
    snewp Says:

    @ Aximon
    SIDN is always nagging about (any) DNS-servers. Do a NS-servercheck on their website but leave out the third nameserver. Usualy it works that way. Their new DNS system sucks.

  37. 37
    Aximon Says:

    Hi snewp,
    Thnx for the response, but I already tried that, SIDN will find the other nameservers and the switch will get rejected.
    And since it is my registrar who is doing the checking I don’t have any control over that.
    greets

  38. 38
    Shane Bell Says:

    Dillon K.,

    How is being subjected to a distributed denial of service attack “Dreamhost messing up?” A DDoS is the product of a cracker (not hacker, a cracker is malicious, hackers are just curious) who has set up a happy network of machines dedicated to constantly trying to talk to a machine, or a group of machines, loudly and constantly enough to cause the machines to not be able to handle the workload. The Dreamhost NS2 nameserver was getting almost four times the traffic that your internet connection gives you for bandwidth, which is enough to seriously hamper pretty much any host.

    So, I say again: a DDoS is not the product of Dreamhost messing up, it is the product of a cracker, some easy-to-write malware, and someone who either has a grudge, too much free time, or some way to profit from Dreamhost being crippled.

    Shane

  39. 39
    benzoenator Says:

    my site (zocorp.com) is fine and fast. i do have stacks of downtime though… i’m on sawtelle.

  40. 40
    michael Says:

    Yeah my website is kind of slow but my email is gone completely, was having problems with the login thursday evening and last night friday it went down and hasnt returned.

  41. 41
    Landon Says:

    My allery is completely screwed up. I had it trying to force me to upgrade but that would not let me finish the uprade process for my gallery no matter what I did. To be honest I am really concerned since I rely on the gallery to present my products to the world.
    I hope this gets fixed soon.

  42. 42
    Jared Says:

    I’m having no problems. My domain is running fine, and the DNS server ns2.dreamhost.com seems to be up and running at the moment.

    Good job Dreamhost!

  43. 43
    PsychicHigh Says:

    I can reach all my domains fine, but sometimes it takes a minute or two to connect.
    The panel on the other hand… I’ve been trying it now for a few hours, once in a while I’ll connect fine, then I have to wait again to access another part of the panel when needed…

  44. 44
    Aximon Says:

    Must be some attack..
    Or did your God forbid you to work in weekends..
    Hope this gets resolved soon..
    greets

  45. 45
    Witek Says:

    To Jared: not good jo b Dreamhost! You may check ns2 here:

    http://www.dnsstuff.com/tools/dnstime.ch?name=www.dreamhost.com&type=A

    It’s not fixed yet (62 hours).

  46. 46
    Skye Says:

    main board and test board.. and ftp are down..

  47. 47
    Adam Says:

    Out of curiosity, is this the same DDoS attack that /. carried earlier today?

  48. 48
    why Says:

    Witek-

    Even before it went down it as “variable”. Remember that DNS isn’t a fixed connection, it specifically uses a short timeout so it will fail over to another more available server.

    Maybe the problem is their outside hosting company!

  49. 49
    Kyle Says:

    “Will be down for a short while”??? It has been days and days. What is going on and why is there no more information?

  50. 50
    klokie Says:

    NS2 went down, more or less permanently, at about the same time that I filed for a domain name redelegation to your servers - almost four days ago - and it has since been rejected as a result of the outage. Please - we know you are working hard, but provide us with a real ETA.

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