Archive for December, 2006

Networking issues resolved

Posted 1 year, 8 months ago (December 14th, 2006 at 6:57 pm PST)

Our network has been stable all evening, so everything should be back to normal. We’re opening a case with Cisco as it seems that the memory outage was likely triggered by a bug in the OS. We’ll update again if we get any additional information worth passing along.

Networking issue update

Posted 1 year, 8 months ago (December 14th, 2006 at 2:41 pm PST)

Our networking engineer made a change to our core2 router configuration. It caused the router to run out of ram and wipe out its configuration file. We have restored the configuration from backup and are going over it now to ensure everything is correct. You still may be experiencing site outages as we correct the [...]

We are currently experiencing networking issues.

Posted 1 year, 8 months ago (December 14th, 2006 at 12:45 pm PST)

Some of you may have been noticing some problems with your mail and MySQL services (and possibly some others). We’re not 100% sure what is causing these network problems, or what is being affected, but our entire admin team is currently investigating the issue. Stay tuned, we’ll be updating this post once we [...]

Dedicated Server Moves!

Posted 1 year, 8 months ago (December 13th, 2006 at 10:58 pm PST)

Just a quick reminder to those dedicated customers who were notified last week. Your servers will be going down at roughly 10:30 pm PST. The entire move process will take approximately 2 hours. Check this space for updates.
Happy DreamHost Dedicated Pack Mule Team!

Smithers being moved onto new hardware.

Posted 1 year, 8 months ago (December 13th, 2006 at 12:15 am PST)

Smithers seems to have some bad memory, so we’re moving it onto new hardware right now. The whole process should take less than an hour, and leave all of our customers hosted on that machine with a shiny new webserver.

Sanspoof database server down (and back up)

Posted 1 year, 9 months ago (December 10th, 2006 at 8:22 am PST)

If you’ve noticed your databases being down, it’s likely because one of our database machines, sanspoof, simultaneously lost 2 drives shortly before 5am this morning. We have it on new hardware and are restoring all of your databases from backups as we speak. We expect everything to be back up sometime around 9am [...]

Upgrading memory for Zorg, Napoleon and Grappa

Posted 1 year, 9 months ago (December 8th, 2006 at 4:02 pm PST)

That should do it for upgrades today, we should see much better stability for all of the machines upgraded today as based on crashlogs they were swapping. Zorg is already back up actually, the other two should have minimal downtime.
- UPDATE Fri Dec 8 15:13:34 PST 2006 -
All three servers are alive and [...]

Memory Upgrades for servers Pound, Gloop and Sunset

Posted 1 year, 9 months ago (December 8th, 2006 at 3:14 pm PST)

Both could use some more brainpower so we’re going to get them done today, the downtime should be minimal (under 20 minutes at the most).
- UPDATE Fri Dec 8 14:51:18 PST 2006 -
All three servers are back up and running with 4 GB of RAM apiece!

Server Taffy Is Sticky Needs Replacement - Taffy back up

Posted 1 year, 9 months ago (December 7th, 2006 at 2:32 pm PST)

The server Taffy has been having network problems and has needed reboots. We have evaluated the machine while it is experiencing problems and we believe new hardware is required to fix the current issues the server is having. We are replacing the hardware right now and we will update this post as soon [...]

Dedicated Server Moves

Posted 1 year, 9 months ago (December 6th, 2006 at 11:26 pm PST)

This is just a reminder to the dedicated customers that were notified last week of their servers being moved. Expected downtime is roughly 2 hours. Check this space for updates!
– UPDATE — Thu Dec 7 00:14:20 PST 2006
All servers are up in their new racks. We’re testing a few things still but it looks [...]