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2:28 pm

‘Galaga’ server having problems.

Posted (January 14th, 2007 at 2:28 pm PST) by danwy

Those of you with sites hosted on the galaga server may have noticed that your sites are unresponsive as of about 30 minutes ago. It appears that the server ran out of memory, but is not coming back up after our attempts to restart it. We are in the process of moving the server over to new hardware and hope to have it back up shortly. Sorry for any inconvenience this causes you.

UPDATE: 4:25pm (PST): After all of the configs were run on the new server, apache2 services still weren’t running. Most of the sites on the server are up and running fine, it’s just the ones that are on a apache2 services that are still experiencing problems. Our admins have been called in to look at it, and everything will be resolved ASAP. Sorry for the delay (and the false alarm).

UPDATE: 5:15pm (PST): We found the culprit and galaga should be fully back to normal (as far as we can tell). If you have any further problems with galaga, contact support.

This entry was posted on Sunday, January 14th, 2007 at 2:28 pm and is filed under General Outages, Single Server Issue. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

36 Responses to “‘Galaga’ server having problems.”

January 14th, 2007 at 2:50 pmREAD THE ANNOUNCEMENT! Says:

I love galaga, the game and the server.

Fix it quick. It won’t take my quarter.

i thought the sound was annoying… Nevermind I was thinking of pacman eating dots

how do i know which server i am on?

Thanks for the update. Galaga sucks! Give us a new name. Like DigDug.

the ‘users’->’users’ section of your web panel will show you which server (machine) you’re on:

https://panel.dreamhost.com/index.cgi?tree=users.users&

Also, if you SSH into your user directory, it will show the machine header (which includes the name) once you’re logged in.

You beat me to it danwy…

If you “the server over to new hardware” will that effect our paths?

ps. thanks for everything Dreamhost - very pleased with your services!

nope, your paths won’t be affected at all. the data from the previous machine is moved ‘as-is’ to the new machine.

Nope, site still down - appears to have been 2 hours since the post that it was fixed. :/

Ditto on site still being down here.

Sorry everyone, I just posted an update (in between trying to figure out what’s going on). Basically, the replacement machine had broken SVN packages and caused apache2’s to not start properly. It has been moved again to another server and is still having the same problem. Our admin team has been notified of the problem and are working on it as I type this.

@ SpottedLop & Rain - I checked your sites and they’re all up and running now.

danwy - Thanks for being there for us.

My mySQL server, mysql.nafoom.southboundhome.com is still down. The rest of the site, http://www.theoxfordsquare.com, seems to be working just fine, but we were actually supposed to go live at 12:00 EST, so I’m getting kind of nervous that the problem gets fixed here in the next hour and a half.

Hope for an early repair!

squirt is also down with “service unavailable messages”. meh =\

brisk too…

How do I find out if my site is on this server?

@Barginz:- If you log in to your control panel and click on https://panel.dreamhost.com/index.cgi?tree=users.users& or enter in to “Users” > “Manage Users” you will be able to see the server you are on (it will normally say “Machine” near the centre of the screen.

I don’t know if this is related, but I’ve been using Google Apps for my webmail and as of 7:30pm last night my Dreamhosted address started bouncing back mail. I checked my domain’s custom MX settings this morning, and they had somehow been reset to “Regular Dreamhost Email,” with the default “10 yourown.mx.server.com” having replaced “ASPMX.L.GOOGLE.COM.”

Which is kind of disturbing.

Umm… is the entire network down? I can’t even access dreamhost.com,

nevermind, working now. it was all down for about 8 minutes.

@chad french the same here…

Is my server affected?

@Dave

That’s happened to me several times. It seems to happen anytime you make changes to (old) mailboxes on the domain you’re now using Google Apps for. Support knows about it, but I don’t know if they’ve done anything about it.

Is there currently a problem with Skittle?

Is there currently a problem with Selma? seems to be down….anyone can confirm?

what the heck? Is everything still down?

hey, my site is down…

my sites are down.

aaarrrgh

My domain http://heyinternet.com is down still, wahhhh :(

@Max - Why not mention one of the sites on your hosting, then we can help find out whether it is actually your server, or whether it might in fact be your internet connection?

@Gerard - Tried your website, working fine and doesnt seem to present any problems…..

@Anthony - I´m getting timeouts on the pings to your website so it might possibly be down, have you opened up a support ticket?

Something seems to be wrong with melrose.

When I try to access my website, it says:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

And when I try to ssh to melrose, it says bad password even though I’m entering the right password.

Nice work dreamhost! Great Hosting!

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