Mailbox and email address updates backed up - Update!

8:58PM PST
The problem is now fixed, and all updaters but one finished running. The last one is on our biggest server cluster (group), and it’s safe to say that it should finish within one hour.

Again, sorry about the inconvenience!

We’re currently experiencing problems with our automated mailbox updaters. This means that mailboxes and email addresses created or updated recently are still in their old state.

This is being looked into by our admins and we’re working on a fast resolution. We apologize for the inconvenience.

Check back for updates!

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46 Responses to “Mailbox and email address updates backed up - Update!”

  1. 1
    Ryan Says:

    My site is currently down altogether, and I keep getting “disk quota exceeded” even though I’ve checked my users and email accounts and they are only using around 0.3% of what’s available. FTP connections and shell connections are working fine, but my site is not. Any ideas as to what’s going on? I’ve contacted support, but my site has been acting up (aka not loading) for over 24 hours now, and this is really getting old.

  2. 2
    g3rswin Says:

    someting is wrong with seltzer server

  3. 3
    Brad Says:

    Well done guys, working now.

  4. 4
    Luv4wer Says:

    so ask for your 33 cents ryan.
    http://wiki.dreamhost.com/index.php/116_Common_Questions

    3.What uptime SLA do you guarantee?

    We don’t have an SLA. We just try for as close to 100% as is humanly possible. What would a typical web hosting SLA get you? 33 cents back if your site was down for an ENTIRE day!

  5. 5
    Rosa Says:

    can’t access my e-mail, and if i am *lucky enough* it is unacceptably slow. please address. this is happening way too often… please explain as it really does affect my work.

    thanks.

  6. 6
    Roach Says:

    “so ask for your 33 cents ryan.”

    The difference being, of course, is that it’s (.33 * number_of_users_affected) which makes a hosting company with an SLA a we bit more motivated to fix system-wide problems.

    I’m not sating that DH should/shouldn’t offer an SLA, I’m just mentioning that your math is flawed. For $8 - $20 per month, you don’t get an SLA.

    - Roach

  7. 7
    susie Says:

    still not working here.

  8. 8
    yangnome Says:

    I haven’t been able to connect to my mail through PoP3 since this morning. Is this related? Still not able to connect, though I can access through webmail just fine.

  9. 9
    joe Says:

    That explains why it took a bit for the email I created to work. Everything’s up now (on Redbull), thanks!

  10. 10
    P. Stoff Says:

    My client is very annoyed. This is my job on the line.

    Thanks for nothing.

    You suck.

  11. 11
    Matt Matthews Says:

    koolaid server is sick as well.

  12. 12
    Brian Says:

    I can’t access my site whatsoever right now. I’m also on the koolaid server… any update?

  13. 13
    Why Says:

    Well, we’ve got a lovely “Back up” message but because the update wiped out the original message we don’t know what was originally (and when) wrong.

    Almost a useful update of dreamhostatus.com. Now if we could get BOTH the original message (with time) and the “Fixed” message with time, we could talk to our users and not sound like idiots.

  14. 14
    Brendan DeBeasi Says:

    Thanks for the resolution!

  15. 15
    Elira Says:

    Its working now… cool

  16. 16
    Barginz Says:

    I wondered why I didn’t get any email…

  17. 17
    roman Says:

    P. Stoff– Anyone that puts their job (or business) on the line though a shared webhost is in the wrong business– Spring for a dedicated or roll your own server.

    I wouldn’t blame dreamhost if using a $8-$15 webhost gets you fired.

    sorry but that’s just my opinion.

  18. 18
    mike Says:

    I CAN’T GET TO MY WEBMAIL….and if i could it would be slow as hell…

    PLEASE HELP!

    webmail.mikemaurerdesign.com

    yields a response of:

    Safari can’t find the server.
    Safari can’t open the page “http://webmail.mikemaurerdesign.com/” because it can’t find the server “webmail.mikemaurerdesign.com”.

  19. 19
    why Says:

    Workin’ now, mike.

  20. 20
    Heenan Says:

    Still unable to update email addresses.

  21. 21
    TTG Says:

    cannot send emails “relay access is denied”

  22. 22
    Why Says:

    TTH - Check the wiki - It can be a pretty common configuration issue. wiki.dreamhost.com

  23. 23
    korm Says:

    Mail is sluggish today. Slow logins to SquirrelMail and lots of hourglass time on sends.

  24. 24
    jon Says:

    Everything worked fine for me all month. 24 minutes of downtime, who caressssssssssssss. I got 100,000 hits too, go ADSENSE :)

  25. 25
    jenny Says:

    my mail also seems to be broken. tried mail.smallwonderfarm.com and webmail.smallwonderfarm.com. same message as mike above. also not downloading to my mailbox, which is why i went to webmail to try and get it.

    mine was working yesterday or was it the day before?

    can you fix mine too? my other dreamhost email addresses (on other domains) are working. THANkS

  26. 26
    stewart Says:

    i need ur adresss now

  27. 27
    Jairo Says:

    I’m having trouble with my e-mail server, I don’t kwon if is the server , but I need you to help me find out what is the problem
    because is been days since I’ve checked my mail , so please can you fix it??….
    let me know . thanks a lot

  28. 28
    reklam Says:

    thanks

  29. 29
    barbie oyunları Says:

    barbie oyunları

  30. 30
    Bahamut Says:

    Nice work dreamhost! Great Hosting!

  31. 31
    kuruyemiş Says:

    thank you

  32. 32
    oyun Says:

    varmısın yokmusun
    oyunu
    oyun
    minijuegos

  33. 33
    parmaklıklar ardında Says:

    thanks
    http://e-okulnotlari.blogspot.com

  34. 34
    forumtikla Says:

    Forumtikla Good Supperr

  35. 35
    mirc Says:

    THANKS

  36. 36
    güzel sözler Says:

    Nice

  37. 37
    komedi Says:

    Thanks

  38. 38
    hemsire Says:

    thanks

  39. 39
    saglik personeli Says:

    thanks

  40. 40
    e okul Says:

    thanks

  41. 41
    dizi izle Says:

    Saol ustad

  42. 42
    saglik Says:

    thanks

  43. 43
    adsl Says:

    thanks

  44. 44
    İlkler Says:

    thanks

  45. 45
    forum Says:

    thank you firiends !

  46. 46
    husniye moda Says:

    thanks

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