Jan 29
5:43 pm

Emergency panel downtime tonight (done)

Posted (January 29th, 2007 at 5:43 pm PST) by DreamHost

Sorry for the short notice, but we will be taking the DreamHost Web Panel down tonight at 10PM PST (Mon Jan 29 22:00:00 PST 2007), for some emergency database maintenence. Downtime window is 2 hours, expected downtime within that window is 1 hour.

This will have no effect on customer sites, databases and email, all those services will remain online.

Update Mon Jan 29 23:18:42 PST 2007: The maintenence went smoothly, and all services are back online.

This entry was posted on Monday, January 29th, 2007 at 5:43 pm and is filed under General Outages. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

42 Responses to “Emergency panel downtime tonight (done)”

January 29th, 2007 at 6:31 pmWill Says:

And new features for the January newsletter? :-)

January 29th, 2007 at 8:46 pmTom Says:

Thought you would all find this helpful during the downtime. I asked support how to log a request if the panel. Here is our exchange, including my last suggestion:

Thanks for this info. It would make things easier for customers who go to the status page to have a link on there to do this as well. I know when I have emailed support@dreamhost.com in the past, it bounced as I did not have a open support number in the header. If you added a contact support link from the status page, where people gripe when the panel is down, I think it would make it easier on us all.

Thanks for the consideration,

Tom

On Jan 26, 2007, at 4:04 PM, DreamHost Customer Support Team wrote:

————————————————————————
- After reading this response, please consider visiting
- the URL below to comment on its quality. Thanks!
-
- [edited out]
————————————————————————

Hello,

On Fri, 26 Jan 2007, you wrote:

How does one log a new support ticket if the panel is down.

You can use the contact form here. http://www.dreamhost.com/contact.cgi
You can also send an email to support@dreamhost.com from your primary
email address and that works too.

Thanks!

Daniel

January 29th, 2007 at 9:28 pmwhy Says:

Great info. If it’s not in the wiki (http://wiki.dreamhost.com) would you add it? (or I can if you’d like)

January 29th, 2007 at 11:51 pmYazeed Says:

does this include ftp access?
cause i cant access my site’s ftp :(

January 30th, 2007 at 12:14 amEric Says:

The panel returns and everything seems to be working!

January 30th, 2007 at 1:05 amKevin Hatfield Says:

Doesn’t seem to be up…https://panel.dreamhost.com returns: hmm.

January 30th, 2007 at 5:31 amTakumi Says:

still can’t access the panel either.

January 30th, 2007 at 6:04 amSaurav Basu Says:

Last Day my email service for all my domains were out… :( and it was suppose to be only the web panel.. :(

January 30th, 2007 at 12:01 pmRanjit P Says:

E-mail to all my domains are down now (1030 PST)

ERROR:
ERROR: Connection dropped by IMAP server.

I’ve sent a message to support … wish me luck.

January 30th, 2007 at 12:14 pmmuzhik Says:

my sql is freaking down… man, this is frustrating… http://mysql.support.bestchoicewindows.com/

January 30th, 2007 at 12:15 pmmuzhik Says:

UPDATE:

tomoe sql server seems to be down… ugghhhh

January 30th, 2007 at 12:17 pmBarbara Says:

the wiki seems to be down right now too…

http://wiki.dreamhost.com

January 30th, 2007 at 1:15 pmLudwik C. Siadlak Says:

muzhik and Barbara sites seems to be back on-line.

January 30th, 2007 at 2:09 pmMalifecent Says:

Everything is down. They moved my account to a new server las night, and now nothing works. I am on Butler. This is getting extremely frustrating. It looks like it has been down for at least a couple hours now.

January 30th, 2007 at 4:06 pmDuncan Says:

I’m dead now…
3:06

January 30th, 2007 at 8:49 pmTiger Says:

Hello my site is not accessible at this moment or is very slow since one hour.

Thanks for your help,

Tiger

January 31st, 2007 at 1:20 amgary Says:

I can not access the Panel, it is a dead page???

January 31st, 2007 at 2:58 amjez Says:

clamato server up,
panel up (for me)

January 31st, 2007 at 6:42 amRob Says:

Panel working a treat here….

January 31st, 2007 at 1:56 pmMack Says:

They ever going to fix the panel so it isn’t so slow?

January 31st, 2007 at 1:59 pmMatt Says:

Panel is dead right now (1p PST).

January 31st, 2007 at 2:16 pmPablo Says:

I cant get in to my site..

January 31st, 2007 at 2:47 pmMiguel Michán Says:

El panel no funciona en absoluto.

January 31st, 2007 at 2:49 pmed Says:

panel is still down.

January 31st, 2007 at 3:12 pmcmoo92 Says:

The panel is back up now folks.

January 31st, 2007 at 4:07 pmThierry BEZIER Says:

MY SQL IS DOWN…. T_T

please fix it asap!!!!

I hate this…

January 31st, 2007 at 4:27 pmnoctis Says:

Where can I beg and plead for Dreamhost to pick back up on traditional dedicated hosting? :(

January 31st, 2007 at 4:27 pmrod Says:

necco have 3 hours with problems

January 31st, 2007 at 9:37 pmTom Simpson Says:

I can log in to the panel, but none of my information is showing up. I get the message, “This account is currently pending approval. If you’ve already completed the sign-up process please wait one business day… thanks!”

I’ve been “approved” since last April.

February 1st, 2007 at 12:30 pmjosh Says:

Panel is still down for me!

February 1st, 2007 at 1:56 pmGorodn Tomlinson Says:

I cannot do any thing with the web panel, I log in and its like I don’t have an account, no domains( I have 7 registered), whats up ? this is annying

February 1st, 2007 at 1:58 pmGordon Tomlinson Says:

Uhhm seems if I use F’ing MS explorer I see my things but in Firefox or Netscape I don’t which sucks as MS explorer dang sucks… come on guys fix this one ….

February 5th, 2007 at 3:13 pmBruce Says:

Seems like the panel is down now… 2pm PST on Monday 02/05/07… Anyone else having this problem?

February 5th, 2007 at 3:35 pmorange Says:

me too me too (2:35pm PST)

February 5th, 2007 at 3:37 pmubik Says:

Panel is still down :(

February 5th, 2007 at 3:46 pmorange Says:

up again

May 5th, 2007 at 6:54 ammp3ler Says:

yep, mail seems dead for me… panel is SLOOOOOW must be all the support calls going in. Hey Dreamhost – Please open up an outage on this website when stuff breaks!

October 5th, 2007 at 11:23 amLiberia Says:

I hope it is resolved for good

October 25th, 2007 at 10:21 pmBahamut Says:

Nice work dreamhost! Great Hosting!

 
© 1996-2007, DreamHost.com
Entries (RSS) and Comments (RSS).