Dreamhost.com DNS zone troubles

The dreamhost.com DNS zone is currently having troubles, so most hostnames within this zone are not resolving. This shouldn’t have any effect on customer sites’ DNS, only central DreamHost services that use the dreamhost.com domain (wiki, panel, etc).

We’re looking into the cause and getting things fixed up.

Update Thu Feb 22 03:18:44 PST 2007: The authoritative DNS servers are returning records correctly again, and things are returning to normal as cached answers expire.

.

127 Responses to “Dreamhost.com DNS zone troubles”

  1. wintersweet Says:

    Ah, this is probably why Unix mail through pine using spork.dreamhost.com is suddenly not working, eh? Looks like there’s a little progress (spork appears now, and it didn’t a few minutes ago). Glad to see you’re on it. Hang in there!

  2. Paul Brown Says:

    Yea, while some of my firends can access http://www.dreamhost.com, I am unable to. FTP access is not working either.

  3. Allan Says:

    Yea, I can’t use FTP either!! Argh! LOL

  4. Dodig Says:

    I know you don’t need help on this one, but lately I have noticed that ns3.dreamhost.com sometimes did not respond.
    Best luck guys!

    http://www.dnsreport.com/tools/dnsreport.ch?domain=dreamhost.com

  5. Xestrix Says:

    Okay, so I’m not the only one having FTP problems, after all.

    I just bought my account so I figured I had killed something somehow x3;

  6. Ronnie Says:

    Thanks for the info, was wondering why webftp and panel weren’t working.
    Glad to see you’re alreading looking into that.

  7. Tamás Says:

    I just love ya!
    I had problems with http://FTP... so, I checked the status… I saw, there were troubles… What I find “normal”, may well happen…
    What I love is:
    1. It is displayed in the blog immediatelly, when there is a trouble… so, I trust you, I find this honest, qucik and useful.
    2. It has been repared very quickly! Professional!

    THANKS,

    Tamas

  8. John Says:

    Something is also up with customer sites, as I am not able to access any of my hosted sites.

  9. Nomad Says:

    “Something is also up with customer sites, as I am not able to access any of my hosted sites.”

    Same here.

  10. Michel Says:

    DreamHost website is back. But I cannot access m ysite via ftp right now, and cannot access the panel @ dreamhost. Hmm…

    What I really like is that you post notices here as soon as something is not OK with the system… :-) Hope that this issue will be resolved soon!

  11. John Says:

    What sucks about this is that I used to host my web site (which is primary used by my family members across the US) at my house, but decided to move it finally to dreamhost, tell all my family members that it will be more reliable that my flakey internet connection. I hope no one is out there trying to view it right now.

  12. Jimbo Says:

    anyone happen to know the ip address for lisa.dreamhost.com ?

  13. Charles Papp Says:

    I too can’t access any of my domains hosted with dreamhost right now. This is not a complaint, so much as confirmation that the problem DOES seam to affect hosted sites too, not just the dreamhost.com domain! I hope it’s resolved quickly.

  14. Michael Says:

    Yeah I can’t access http://panel.dreamhost.com

    Can I access it by it’s IP If so what is it? Thanks!

  15. Chris Morris Says:

    It IS affecting customer sites DNS….

  16. ric Says:

    obviously it has effects on email reception as all mails bounce…(!!):

    Hi. This is the qmail-send program at mail1.key-systems.net.
    I’m afraid I wasn’t able to deliver your message to the following addresses.
    This is a permanent error; I’ve given up. Sorry it didn’t work out.

    :
    Sorry, I couldn’t find a mail exchanger or IP address. (#5.4.4)

  17. Kunjan Says:

    [quote]What sucks about this is that I used to host my web site (which is primary used by my family members across the US) at my house, but decided to move it finally to dreamhost, tell all my family members that it will be more reliable that my flakey internet connection. I hope no one is out there trying to view it right now.[/quote]

    THIS has nothing to do with your websites. THEY will WORK. YOUR mail will be there if you use mail.yourdomain.com to connect. If you use *.dreamhost.com, then it wont work. Regardless, you can always access your email from http://webmail.yourdomain.com.

    If you cant access your sites, then something else is wrong!

  18. Tim&Lin Says:

    Accessing our ecommerce site is almost impossible right now. Accessing by IP address works in all browsers, but contacting by domain name causes no content to be loaded, only blank pages with browser reporting the content had loaded. Only Safari responds with an error…

    Safari can’t open the page.
    Safari can’t open the page “http://www.mysite.com/”. The error was: “bad server response” (NSURLErrorDomain:-1011) Please choose Report Bug to Apple from the Safari menu, note the error number, and describe what you did before you saw this message.

    We’re on Ovaltine at Dreamhost. And we’re also not in the US but China.

    Frustrating.

  19. John Says:

    Update: My hosted domains are now accessible again. I’m also able to ssh to skittle.dreamhost.com as well.

  20. huboldium Says:

    dreamhost.com/signup still doesn’t work

  21. Xestrix Says:

    I still am unable to WebFTP or normal FTP at al; :/

  22. Customers Says:

    discussion.dreamhost.com is down, but http://discussion.dreamhosters.com/ is up (for now). :-)

  23. Xestrix Says:

    STATUS:> [2/22/2007 1:00:42 AM] Getting listing “mydomain.com”…
    STATUS:> [2/22/2007 1:00:42 AM] Resolving host name mydomain.com…
    STATUS:> [2/22/2007 1:00:42 AM] Host name mydomain.com resolved: ip = my.i.p.address.
    STATUS:> [2/22/2007 1:00:42 AM] Connecting to FTP server… mydomain.com:21 (ip = my.i.p.address)…
    ERROR:> [2/22/2007 1:00:43 AM] The remote host actively refused the attempt to connect to it.

  24. Sara Says:

    My FTP isn’t working.

  25. Ale Muñoz Says:

    Mail seems to also be down…

    This is the Postfix program at host enforcer.dreamhost.com.

    I’m sorry to have to inform you that your message could not be
    be delivered to one or more recipients. It’s attached below.

    For further assistance, please send mail to

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The Postfix program

    : [mx1.balanced.looney.mail.dreamhost.com]: Name or
    service not known

    Final-Recipient: rfc822; XXXXXXXXXXXXX@bomberstudios.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; [mx1.balanced.looney.mail.dreamhost.com]: Name or
    service not known

  26. Jay Says:

    I am also unable to use FTP or WebFTP either :O(

  27. Clay Says:

    Yeah, I’m getting mail bounces from a couple friends who are also hosted on Dreamhost with the same error message as Ale Muñoz.

  28. ManuelV Says:

    Panel.dreamhost.com and FTP are working for me. Thanks, Dreamhost!

  29. Bill Says:

    Looks like everything is back to normal now. I can now access the panel and mails are not being bounced any more.

  30. InfoTracer Says:

    Discussion Board and Blog still doesn’t seen to work.
    op CP en main site works again.
    thanx for the fast fixing

  31. Bargo Says:

    panel is not working at 1:50 PST.

  32. Nomad Says:

    Alondra is still down. Can’t access my site via http, or ftp - via ftp I get this:

    Connecting to alondra.dreamhost.com
    Unable to resolve host: alondra.dreamhost.com

  33. Trap Says:

    laurel and fairfax still down for (web) FTP access as well.. :(

  34. Joshua Says:

    Aarrgh! Does anyone know the IP of tang.dreamhost.com?

    Maybe the staff should post a list of all the IPs.

  35. Ed Says:

    spork.dreamhost.com still can’t be found from xenotime, so pine mail access doesn’t work (although I can work out how to change the path to the inbox, using mail.mydomain.com it refuses to access the folders, complaining that spork doesn’t exist.

  36. Mark Says:

    Just FYI, I’ve been told mails sent to both domains I host on Dreamhost are bouncing with an error about MX records. (My wife called this one in from work and didn’t have exact details.)

    I’m sure you’re pulling out all the stops but I’m a bit worried to read all the assurances that it won’t affect domains outside dreamhost.com - something’s obviously going wrong there!

    Great to have the status blog though - a good way to keep in touch with your customers at times like this.

  37. Ed Says:

    Well, spork is accessible again from xenotime.

    Whether the mail bounces or not depends on the way the sending mail server is set up - most should just queue the mail - in theory, even if the server was down for a day, then you should still get most (if not all) of your mail.

  38. LeMarsu Says:

    Here is my status form the UK:
    http://panel.dreamhost.com - Still down
    https://webftp.dreamhost.com/ - Working
    http://discussion.dreamhost.com/ - working (image not resolving)

  39. Albatros Says:

    Cant access FTP and cant access Panel, i have no control over my sites ! they are out of control ! May God Help you all ! grrrr

  40. Tom Says:

    Where can I find the IP for warhead.dreamhost.com? I should have written it down before…

  41. quan Says:

    I ‘ve found it near for four hours, what’s wrong with the domain? maybe the staff should add an other domain for backup, that we can use it by now.

  42. Jimbo Says:

    whilst waiting for the dns to propagate, I’ve used nslookup from dos and if you type server ns1.dreamhost.com you can then query to find out the ip for the various subdomains,etc… hope that helps someone out there.

  43. Ben Says:

    FTP problems remains the same…. even if i know the ip.

  44. James Says:

    Not impressed, still can’t access ftp from the rootbeer.dreamhost.com server, only had this service 2 days, not looking good.

  45. Dreamy Says:

    I don’t know if this is site wide or just me, but I still can’t access FTP or WebFTP to update my website.

  46. Rob Says:

    I’m getting ‘host does not exist’ when trying to login to marge.dreamhost.com - I’m trying to work on a site, I have deadlines, I’m now grumpy. Pah.

  47. Livia Says:

    I bought a domain + webspace 2 days ago. I can access the control panel but not Wordpress (although it says it has been installed - I need to create the first user). Is that why I cannot do anything?

  48. Trap Says:

    laurel.dreamhost.com & fairfax.dreamhost.com FTP working again, great!

  49. Persan Says:

    No FTP here.
    t’s probably a good idea to write this in the announcement, since this seems to be a problem for a lot of guys…if not all!

  50. Persan Says:

    Ok, bart’s FTP is working now…thanks :)

  51. Artie Says:

    oxnard.dreamhost.com won’t resolve, so I cannot http://FTP. Allow me to join the chorus of “does anybody know the IP?” of oxnard.dreamhost.com

  52. Artie Says:

    208.97.145.153 is oxnard, if that helps anybody.

  53. Linda Says:

    Hope this helps:
    oxnard.dreamhost.com 208.97.130.9
    fairfax.dreamhost.com 64.111.108.25
    marge.dreamhost.com 205.196.212.4
    rootbeer.dreamhost.com 208.113.160.27
    warhead.dreamhost.com 208.113.146.28
    spork.dreamhost.com 66.33.219.4
    tang.dreamhost.com 208.97.183.23

  54. askApache Says:

    There is a complete list of all 495 Dreamhost webservers at http://www.askapache.com/2007/webmaster/dreamhost-server-ip-address-list.html

  55. Barbara King Says:

    I cannot access my site by ftp I’m on Larchmont server and I have noticed that over the last couple of weeks there has been several times that I can’t access my site by the http://WWW. I have a membership site and I’m out of business if folks can’t access the site.

    I wish you could get all issues with Larchmont resolved quickly.

  56. Alex Says:

    “things are returning to normal as cached answers expire.” This was at 3 something this morning, any luck on getting the panel to work?

  57. Albatros Says:

    LIAR LIAR ! its still not working DNS fixups take more then 24 - 48 hours, my websites are still out of control ! be aware !

  58. Muhammad Abbas Khan Says:

    This the worst thing, happened….

    panel.dreamhost.com not working, while,
    http://ftp.dreamhost.com is working…..

    i wanted to use PHPmyAdmin, but cannt do, right now, bcz, of the no access to Panel.

    Kindly, fix this issue

  59. Mark Says:

    Muhammad Abbas Khan try http://www.yourdomain.com/dh_phpmyadmin/yourdbname.yourdomain.com/

    I currently cannot contact rootbeer.dreamhost.com via my FTP client or the WebFTP using the the IP address or the domain name

  60. Why not? Says:

    LOL @ all the freaking out.

  61. Chuck Says:

    All my sites are down

    Can’t get into Panel

    I hope the Dreamhost people read this comment section

  62. kev Says:

    my sites are working but for one of my site the database is gone. my harddrive crashed the other day and i never backed it up hope they can restore it.

  63. cale Says:

    Chuck: Have you ever wondered why it says “(Please remember, posting in the comments here IS NOT an official way to contact DreamHost.)” in big letters at the top of dreamhoststatus.com

    The panel is down, so you could call them, but I have a sneaky suspicion that they know about the issue.

  64. kev Says:

    just tried to restore the database but its not working. anyone else having a problem with there database being gone? One of my sites is working fine database is there.

  65. askApache Says:

    You can get the panel.dreamhost.com
    http://ftp.dreamhost.com
    wiki.dreamhost.com
    rootbeer.dreamhost.com
    etc.. by modifying your /etc/hosts or C:\windows\system32\drivers\etc\hosts

    You can find a [ hostname IP address ] list and instructions for modifying your hosts file at http://www.askapache.com/2007/webmaster/dreamhost-server-ip-address-list.html

  66. pute Says:

    i can’t access any of my domain host by dreamhost right now.

  67. Why ??? Says:

    nooooooooooooo

    mi sites are down
    argggggggggh

  68. Hator Says:

    i need my sites back, i need to download files for my presentation in 5 hours !
    pls, pls !

  69. CaptainBlue Says:

    {taps screen}

    Is there no-one at DreamHost today? Or at least no-one who can mend things they’ve broken?

  70. What Happen? Says:

    All your DNS are belong to us. ;^)

  71. Scott Rocher Says:

    MYSQL AUTHENTICATION is still down for donny.skimbleshanks.dreamhost.com

  72. brook Says:

    I can’t access one of my host (www.scumotor.com.tw) about 8 hours ago,
    now It’s back to normal but my another host (www.wii.club.tw) is having the same trouble now.

  73. Shea Says:

    I have been having serious FTP problems for the last few hours. The upload times out, but won’t cancel and it’s locking up my machine tighter than a drum. I’m pissed! This sucks!

  74. Gerd Says:

    Hi friends,

    BIG PROBLEM with all our domains hosting at dreamhost. No domain is available !!! No ftp and http connection. Sorry but please fix it quickly - its not funny to see that nobody can see our different domains like personaltrainer-news.de, presse-in-deutschand.de and all others.

  75. Danny Says:

    I’m sorry to say that we have also had mail to our domain bouncing. Bad news! It’d be nice if the fact that user email did bounce could be acknowledged, if not prevented

    —— Forwarded Message

    —– The following addresses had permanent fatal errors —–

    —– Transcript of session follows —–
    550 5.1.2 … Host unknown (Name server:
    fltr-in1.mail.dreamhost.com.: host not found)
    Reporting-MTA: dns; planet.ak.planet.gen.nz
    Arrival-Date: Thu, 22 Feb 2007 22:19:24 +1300

    Final-Recipient: RFC822; @sumamedia.com
    Action: failed
    Status: 5.1.2
    Remote-MTA: DNS; fltr-in1.mail.dreamhost.com
    Last-Attempt-Date: Thu, 22 Feb 2007 22:19:31 +1300

    —— End of Forwarded Message

  76. Omer Yalcin Says:

    We can’t access any of our sites on dreamhost, too. Yesterday we’ve transferred two sites to dreamhost and this problems started after that. So it’s very bad for us. Please do something to make our domains work.
    Thanks

  77. Tom Says:

    FTP and Domain are down. Please fix ASAP.

  78. JAzzinMallorca Says:

    my site doesn’t work, no mail, no web, nothing!!

  79. Bobbygee Says:

    All of my sites are down, every single one. THis is critical!!!!!

  80. BobbyGee Says:

    Even this blog is not working properly. I am battling to report that none of my sites work either. This looks like a complete system failure. I sure hope the folks at DreamHost are burning the midnight oil to get this working so we don’t lose lots of time and business.

  81. poto Says:

    ahh, I need to check this site more often… I was wondering why I was having those troubles… good to see it’s all sorted now tho :)

  82. DaveStrand Says:

    Just wanted to inform you that although I can reach my panel, ALL of my hosted sites are down. I’ve been really happy with Dreamhost, and my sites are rarely down… so I just hope they’re up pretty soon cause I’ve got some important goings on online.

    Thanks
    -Dave

    http://www.strandland.com

  83. Yunnan Says:

    Is’t the same happening today ? Is there no way to get the DNS working all the time ?

  84. Simon Says:

    Good that it does not cost too much… 80$ per year, and quite good service. I can live with that…

  85. artist Says:

    I can live with it. 80$ is not much, concerning what i earn with my page, even with downtime :)

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  90. Sohbet Odalari Says:

    Is’t the same happening today ? Is there no way to get the DNS working all the time ?

  91. Arkadas Says:

    No ftp and http connection. Sorry but please fix it quickly - its not funny to see that nobody can see our different domains like personaltrainer-news.de, presse-in-deutschand.de and all others.

  92. Grup Hepsi Says:

    ahh, I need to check this site more often… I was wondering why I was having those troubles… good to see it’s all sorted now tho

  93. Resim Says:

    Accessing our ecommerce site is almost impossible right now. Accessing by IP address works in all browsers, but contacting by domain name causes no content to be loaded, only blank pages with browser reporting the content had loaded. Only Safari responds with an error.
    Murat Boz

  94. Mirc Says:

    I know you don’t need help on this one, but lately I have noticed that ns3.dreamhost.com sometimes did not respond.
    Best luck guys.! Sohpet

  95. Arkadas Says:

    Just wanted to inform you that although I can reach my panel, ALL of my hosted sites are down. I’ve been really happy with Dreamhost, and my sites are rarely down… so I just hope they’re up pretty soon cause I’ve got some important goings on online….

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  97. Gazete Says:

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    For further assistance, please send mail to

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

  98. Eglence Says:

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

  99. Saglik Says:

    Update: My hosted domains are now accessible again. I’m also able to ssh to skittle.dreamhost.com as well…

  100. islami sohbet Says:

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  102. komik videolar Says:

    Hi. Looks like everything is back to normal now. I can now access the panel and mails are not being bounced any more.

  103. Chat Says:

    THIS has nothing to do with your websites. THEY will WORK. YOUR mail will be there if you use mail.yourdomain.com to connect. If you use *.dreamhost.com, then it wont work. Regardless, you can always access your email from.

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    I have been having serious FTP problems for the last few hours. The upload times out, but won’t cancel and it’s locking up my machine tighter than a drum. I’m pissed! This sucks!

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  127. nakış Says:

    Thanks for the info, was wondering why webftp and panel weren’t working.
    Glad to see you’re alreading looking into that.

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