Archive for February, 2007

6:48 pm

Rootbeer fizzled out!

Posted February 19th, 2007 at 6:48 pm PST

Our server Rootbeer crashed a little bit ago. While coming back up, I saw a kernal panic, so I decided to move it to new hardware! Everything is reconfiguring to the new machine, and should be up soon! Sorry about that! Happy Sarsaparilla-fixit-team! =)

2:36 am

File server issues (Finished!)

Posted February 19th, 2007 at 2:36 am PST

One of the fileservers that smithers, ralphie and homer mount is having some issues and some sites are being affected. Our fileserver guru is loooking into right now and hopefully will have a resolution soon. Check back here for updates on the progress. We sincerely apologize for the inconvenience. UPDATE(Feb 19 @ 8:06AM Pacific): It [...]

4:48 pm

Gir kernel panic.

Posted February 17th, 2007 at 4:48 pm PST

It is complaining about one of the CPUs so we are working with the admin oncall to see if it’s just needing a new kernel or to be rebuilt on new hardware. We will post once this is resolved (it should take no more than 30 minutes). Once this is fixed gir should be quite [...]

9:46 pm

File Server RAM Upgrade!

Posted February 15th, 2007 at 9:46 pm PST

One of our file servers is in desparate need of extra RAM. It will be going down at 10:30 for an upgrade. This will not affect most customers. It may however affect some users (not all) on the following servers: absinthe admiralty alameda alondra altoid archibald arrow atlantic avalon aviation babyruth badillo barranca barry bazooka [...]

5:41 pm

Ruble server getting new hardware

Posted February 14th, 2007 at 5:41 pm PST

Ruble’s power supply decided to go on strike, so we’re moving it over to new hardware. This process shouldn’t take longer than half an hour. Check back here if you’re still having problems, and don’t hesitate to contact support if after the move you’re still having problems accessing your domains. Very sorry about the inconvenience. [...]

3:19 pm

File server battery swaps! (Done!)

Posted February 13th, 2007 at 3:19 pm PST

I need to swap out batteries in three of our file servers. This is to help them maintain the integrity of YOUR data in the event of a power outage, or other hardware failure. These generally take about 3-4 minutes each, during which time none of your data will be lost, but you will also [...]

6:01 pm

Mail authentication outage

Posted February 12th, 2007 at 6:01 pm PST

We just experienced an authentication outage for all of our mail clusters. This has been resolved. A network hiccup caused our load balancers to reset all connections to the backend authentication databases, which in turn caused all mail servers to need a reset to get their connections back.

11:17 am

Larchmont getting failed over

Posted February 9th, 2007 at 11:17 am PST

Larchmont is unable to mount any remote filesystems and powercycling the server did not help. To get the server back up and running as quickly as possible we are failing over the server. The server should be back up in about an hour. Sorry for any inconvenience this has caused you. UPDATE: The move went [...]

9:34 am

Niagara not flowing

Posted February 9th, 2007 at 9:34 am PST

Niagara has a busted NIC, so we’re moving everyone over to new hardware. This should take no longer than two hours, and we’ll be updating this post once it’s up and running again. My apologies for any inconvenience this has caused. Update: Niagara is back in business. If you are on Niagara and are still [...]

5:19 pm

One-Click Install Update: MediaWiki to 1.9.2

Posted February 8th, 2007 at 5:19 pm PST

As always with upgrading MediaWiki, after the upgrade make sure to run those database upgrade scripts located in the /maintenence/ subfolder of wherever you installed Mediawiki. More specific instructions on how to do this are contained in the post-upgrade e-mail sent by our One-Click Installer Robot. Mediawiki 1.9.2 changelog To upgrade your One-Click Install of [...]

 
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