NFS inflated loads (resolved)
Posted (March 23rd, 2007 at 1:15 pm PST) by briansWe are experiencing connection problems with the file storage system that the following machines are mounted to. This is causing inflated loads on some of the machines. As a result making your website unresponsive. Our Admins are diligently working towards resolving this issue. We sincerely apologize for any inconvenience this may have caused. Please check back here for future updates.
7up arizona boba calpico cappuccino caprisun chai clamato coffee coke crush crystallight culligan dietrite eggnog espresso flipside geyser gingerale hansens hi-c hiball horchata izze jolt martinellis milk monster mrpibb mug nehi nesbitt nestea ninja optimizer orangebang ovaltine pellegrino perrier punch refresco riptide rootbeer schweppes shasta silk smoothie snapple squirt stewarts sunkist tab tampico tang tea tizer tropicana yoohoo
RESOLVED! See http://www.dreamhoststatus.com/2007/03/28/file-server-head-unit-swap/
256 Responses to “NFS inflated loads (resolved)”
I’m on Nesbitt and all my sites are down since morning!! I dont know if thats related to this issue or not, but i need it resolved or my clients are going to leave me! Bloody dreamhost, why did I signed up.
Keep at it, guys. Sooner is better!
@George: Because it was cheap 
Well, at leat i now understand why my sites where so slooow.
Good luck guys!
j
I’m on monster and everything is down. NOT GOOD as I just opened an official forum for a band and they are wondering where it went. Please please get this resolved ASAP
come on sterling, i gues you work for them, or just playing with your sites, we trying to run business, one week with dream host, and i don’t know what to do anymore! i’m in the edge of becoming crazy with this issues, only in one week…….
Here comes another thread full of people bitching and moaning… you ever think that your (useless and uninformed) complaints might be using resources (file sql) on the same machines that we’re always complaining about?
I know dreamhost has been a pain in the ass but seriously..
IT IS NOT “NEWS” THAT YOU HAVE A SITE DOWN, OR SLOW… NO SH*T WE ALL DO
save it
I’m on Perrier and I’m having no problems. O.o *shrugs*
I’m on Milk… all sites running normally.
thus peace off then travis dude, and be happy with your slow shi.., and don’t dump your unhappiness on us but in the service provider, it’s new to me a week man on this, and even getting hate from you dude, seriously peace off man…
Not happy about the downtime. It is true though. You pay for reliability. If you are a professional, and up time is critical to your clients, it is time to move to a dedicated server. I use to do that till I started workin’ for the man and no longer needed full service.
But Dreamhost still better than the downtime of the Microsoft IIS servers at the organization I work for, they constantantly are biffing out.
why is the fact that my site wont load “low priority”
ok i take that back… i didn’t notice it was “low” priority.. that sucks
Boba is performing just fine for now, hope it stays this way
My sites are crashed too… but all mine are on Crackerjack and it’s not even in the list of servers having problems >;(
For some reason with all of this stuff going down everything php is not working on my site…. I am on seltzer which is not affected?
im on pellegrino, no problems to report… All is calm, I repeat: All is calm…
Seriously, this is my first day with Dreamhost… I’ve just finished uploading my forum files and database. I managed to get almost 40 members back just to see the new domain, and now this bullcrap is out…
This is the first time. Next one and I’m moving back to Bluehost.
Actually it is “low Severity” meaning it probably doesn’t effect the entire system. I am hoping they look at it as “high Priority”.
It looks like Nesbitt is up and running again.
がんばって GANBATTE!! That means, “go for it!” in Japanese ^_^
Good Luck for your work!
I’m on punch, all of mine are working fine. Thanks for keeping us posted guys, keep up the good work.
I have to say, someone directed me to this blog and it has been funny reading it. I’m so glad i’m not on Dreamhost, I don’t think I could live with the downtime. Peoples sites seem to spend more time down than they do up.
Good luck with getting it fixed, however.
Mark
My problem is finally resolved on Nesbitt. Than you!
It was 1 user who was overloading the CPU.
I’m now monitoring my sites using host-tracker.com
I would rather have less features and more reliability. Is it possible?
Comeon guys!!! Lets get nesbitt up and running!!
well, one out of my three websites is down, with a bad httpd_conf error. Interesting… I’m on mug.
I’ve been with dreamhost for over a month now and my website’s gone down at least twice, if not more. In a year at my last host, I am not aware of a single outage. I love the features of dreamhost, but I’ve certainly been underwhelmed by the reliability so far.
A little redundancy wouldn’t hurt, guys.
One of my sites is on hansens and it seems all right tonight.
Peace,
Gene
I want to signal that now my server [yoohoo] seems to work perfectly 
Hope it helps.
Thanks for letting us know… espresso wasn’t going so good 
I would happily pay *more* for a little reliability here at DH, and I’m sure there are other people who would too. See, I like Dreamhost’s features (and I paid a year in advance, so I’m stuck here) but their uptime leaves them looking like preschoolers playing webhost. And yeah, it upsets a lot of people (and since downtime is becoming a regular occurrence, why is anyone surprised to find people angry about it?). It would be super-nice is Dreamhost would consider a premium service for people happy to pay more for redundancy and other cool things that would keep their sites online.
I’d pay.
Now if only Dreamhost would come to the party.
I have monitored my downtime carefully since coming here. Except for that infamous Sunday morning, and the hassles that occurred following the shut-down for the power cable replacement, downloads have been relatively short and caused few hassles. I realize that’s not true for everyone, but the difference between DreamHost and other services is that they air their dirty laundry in public. Other hosts place the status reports deep down in a page not easily accessed, in a message board, etc.
You’d be surprised what you read if you investigate. One host, for example, does a quarterly weekend maintenance, during which time your service is down as long as half a day.
The grass is NOT always greener.
Peace,
Gene
I meant downtime — and not downloads.
Sorry ’bout that
Peace,
Gene
Am on milk and have noticed consistant high loads in the pass few days. And my site is very slow / pinging out often now.
I guess am “lucky” that I just joined here a week back, and my couple of sites are not fully utilised (yet).
unfortunely, my site are served on milk:(
unable to visit them now, damn
Hi, my websites are on stewarts, hope you can fix it quickly. It’s been impossible to update anything since morning (I’m in Japan).
I realize the difficulties in dealing with the loads that dreamhost is under. However I have difficulty understanding the mass consensus here on this comment forum. As a professionals with clients and website critical data how does dreamhost account for businesses? I also find it difficult to believe that owners of sites are just complaining and not doing. does dreamhost have a sales representative to discuss other options. Perhaps moving a business site to another machine (One not on this list)? Does the dreamhost staff have man power to deal with these issues. Because it is almost a whole day now and they can’t adjust the NFS servers? Or perhaps place some updates on the forum to gives us an idea of what is going on instead of writing us off as “Low” Severity.
I realize in the whole picture it may be a small to have only a few hosts affected and perhaps they are waiting on a shipment of new computer parts. Is there backups or a way to piggyback an NFS share to a backup computer till the main one is fixed?
I only comment because I feel left in the dark. I appreciate the fact that the post was announced so I know I’m not loosing my mind when my site is down. However what is being done about it? Is this a situation were I need to get a laywer and ask for my money back or can I trust dreamhost with my two year subscription that this isn’t a regular occurrences?
PS: I meant my later comment in regards to the opinions expressed in the above comments. Not the original post by the staff. Opinions from other customers appreciated.
Enough, man I’m getting out here, years publishing, this is the worse frustration ever, in only a week of DH service, I wait no more!!! :\
10 hours downtime, my site is not even responding anymore…
Ally said “I would happily pay *more* for a little reliability here at DH, and I’m sure there are other people who would too. See, I like Dreamhost’s features (and I paid a year in advance, so I’m stuck here) but their uptime leaves them looking like preschoolers playing webhost… It would be super-nice is Dreamhost would consider a premium service for people happy to pay more for redundancy and other cool things that would keep their sites online.”
WE would pay for premium service too. The $70 that a VPS costs is a bit high for us at the moment, but we really need something with a BIT more CPU headroom and reliability.
We’re paying for the cheapest Level 1 service now. But if Dreamhost’s Level 3 package offered anything like this, we’d move to it instantly. Otherwise there seems to be no point moving from level 1, since we have more than enough bandwidth and diskspace, and AFAIK the higher levels do not give you any more CPU resources or better uptime.
Hey, guys.
I know what happens when our websites are down/slow. But I have to tell you my previous experiences in anothe host:
At around November in the last year, my websites were all sluggush and unresponsive. After several calls to the tech support, who stated that my websites were actually too much for the shared server’s account I was in, I decided to go to a VPS, using Vistuozzo software.
Instead of becoming reliable, te Virtuozzo software started showing high memory usage - remember, I had only a few websites in my account. And the support staff was always nice, but said that the server had no problem at all.
Then, last month I decided to move away, and for a security measure, I hooked my sites on two separate hosts, one being DreamHost.
For the last month everything went marvelously well, until today.
From my past experience, hardware failures are inevitable, and replacing backups, moving data is a very time consuming task.
To make things worse, the support staff is not dealing with a few dozen GB of data, but maybe several hundreds.
So, IMHO, if this failure happened, the best thing they could have done is exactly explaining WHY and WHO will be affected. Now, the next best thing would be to apply redundancy to their server.
But, for this ridiculously low price, I wouldn’t even ask for redundancy.
But as “Would pay for Premium Service” said above, if there were an option, I’d like to pay a bit more to have a more reliable server.
Dietrite just came back up again - it was down for about 3 hours
I feel so clammed on clamato :/ pffff
Well dreamhost, my site just got down too…
I hope you manage to fix this site asap
probably should have tonic on that list…my sites been up and down a dozen times in the last couple of days.
Add tejava to that list as well…
Severity: Low
excellent…
There are still problems on Nesbitt, my problem is not resolved 
It’s kind of funny, actually. I’ve survived hurricanes, without any power or showers for weeks on end. But it always cracks me up when I feel like I’m back on dialup for just a little while during maintenance.
My website is down, no load
My site is on knockwurst and that is down, too
Site down and no access to DH
all my sites are down too..
http://www.articlewheel.com
http://www.linkchannels.com
http://www.myspacetopia.net
I hope dreamhost will fix what ever is the problem soon.
All my sites and webmail is down on nilla
My web reports 500 Internal server error. And i cannot login into panel.dreamhost.com - the page loading… loading and loading. Neither 404 nor page displays just a whitescreen.
Welp, isn’t this the second major down time this month?
please dot sth .. its very critical for us .. ;-(
My sites are on mounds and they are down and can’t even login to the dreamhost control panel
looks like everything is down now, including dreamhost.com and blog.dreamhost.com Is this the same issue or a new one?
I’ve been with DH for 7 years. The past 2 years has been THE WORST for server performance, and I have genuinely considered leaving them.
I only host social/community sites, so I’m not losing money …but I tell ya, I hate the server reliability. They go up and down randomly at any moment. One second I’m working on one of my sites, the next it’s down indefinitely. After today, I am seriously going to find another service. They have apparently never had their eyes set on upgrading reliably, otherwise they would not be suffering all this down time. All this down time, consistent over the last couple years, proves they have not been keeping up with industry updates and upgrades at a pace sufficient enough to provide customers with reliable service.
Sadly, I think they *also* feel (as so many of you have stated) that their service is cheap; and they won’t budge on any innovation to make the service better. The probably have 3-6 techs working on this crap around the clock, and instead of hiring better qualified, quality professionals, they are content to offer cheap, crappy service. Thats the way I see it. 7 years, and my service has not improved, but gotten worse. That’s a total disregard for the quality of the service they offer, despite what they might have you believe.
my site just down (sql error)
15 munites ago….
hope can be fix ASAP
Hey so both my sql servers (niagra, I think?) and my web server (niagra) are broken right now, how long will this take to fix
My site is down, cant even connect to the control panel……….NOT HAPPY DREAMHOST!
Here we go again with NIGHTMARE host
Yes, both my websites are down and I can’t even access the panel.
Also this should be marked as high severity as basically every part of dreamhost is broken in some way right now :smith:
Aparte de mi alguien mas habla español?
My sites are down now too, again, getting a bit sick of this rubbish service, can’t even get to the panel to report it.
Great service Dreamhost, are you ever going to be reliable ?
“SMORES” is down too. and also web panel is down too
Most of my sites (including all of the important ones) are horribly slow or non-responsive.
The ones out completely toss MySQL connection erros.
panel.dreamhost.com is down too!
c’mon guys… i’m seriouslah ovah miyaah.
Spoke too soon, Dietrite went down again for a while. Now it’s back.
.
See the devastating results for yourselves…
Thursday, March 22, 2007 82,802 42 0.05% $0.29 $23.60
Friday, March 23, 2007 18,197 28 0.15% $0.47 $8.59
Saturday, March 24, 2007 268 1 0.37% $0.24 $0.06
How we gonna eat today, Mom?!
.
.
I am wondering why are we all up at this crazy hour anyway? Hopefully whatever is wrong will be fixed before long.
Peace,
Gene
I asked for a discount for the next yrs hosting, I was given 1 free mth.
I asked if I could go with mthly, but then I was told yeah you can change to monthly, BUT since you came to dreamhost using a promo last yr, we will now charge you $49.95 for setup fees.
I’m already aggrevated that I can’t win for losing, and that I can’t go with mthly after being here a yr without having to pay 50 bucks.
Now my sites are down and I am REALLY aggrevated. My plan expires in 3 weeks and I can’t count how many times over the last yr my sites have been down, yet I am told I have to pay a setup fee just to switch to monthly???????
lol Gene, its 6:30 am my time
My site on barry is down. Too bad I put aside this morning (GMT0) to work on my site and forums. Sigh.
Any more news lads, Sprite is also down. This does seem to be happening more and more these days.
My Site working but the DATABASE server is down… I think its not on the same server !!
Its half working …
But since 1-2months there are lots of down times, atleast I felt it.
Siddharth
Panel’s down for me, too, as is my site, and I’m not on any of the servers listed.
Fiji’s MySQL server appears to be down.
warhead is also down!
I’m on redhot and it isnt working. This has been stupid lately.
we are on tang with a L4 business hosting packet and this is very critical for our sites to work today ..
please do sth ..
Selma’s SQL is down too…
“Sobe” is not in the list , but it’s down now.
Thank goodness that I checked this. I was worried as my site was slow and unresponsive.
Thanks for informing us, it eased my mind. I thought I’d broken it somehow.
PLEASE FIX OUR SITE?!?!!?!??! :( :( :(
6:40 am here too…
and yeah Mitch is right except… it was stupid months ago.
A few weeks back we left retarded in the dust.
Now we’re on to bigger things… maybe they should call one of these servers gwbush.
MySQL is down for mine and a few others. Can’t access the panel as well. My site is loaded fine (i am on fresca).
Yo hablo español. Tengo 3 cuentas con B^l_u_e_h_o_s_t. Compré una aquí el mes pasado por aquello de probar (menos mal que fue una de esas con las que te ahorras 97 dólares), y no ha habido un sólo momento en que esto funcione medio bien. Tíos, pasaos a B^l_u_e_h_o_s_t. Esto es una basura.
I have 3 accounts with B^l_u_e_h_o_s_t. I went to prove Dreamhost last month with a $97 off offer, and it has never worked well. Site slow, (up to 20 secs to load a “hello world” page), constant downtimes… Two-hour, half-an-hour downtimes!!!!. That’s not good even for a shitty blog. Don’t even think about business… In the two years I am with B^l_u_e_h_o_s_t I have had one full day outage, and never again. Just 1 min, 2 min downtimes. Monitored with Montastic. http://www.montastic.com.
Switch to B^l_u_e_h_o_s_t for more reliability.
MySQL down on my server, nor can I get access to the web panel
Problem with MYSQL on our site as well. Webserver is OK….
I’m on nesbitt and the site continued to be “up 10 minutes and down 1 hour” since yesterday to now…it is really frustrating…in the last 20 hours it was down 15 hours…I don’t understand the “low priority”…I think is a huge problem…here in Italy it’s mid day and saturday is the most important day for my site…please fix it!!
I am on gingerale and while the fiels seem to work, they can’t connect to the database server, which I am unsure of whom it is since I the control panel won’t load for me.
Mysql just came back up for me, hope yet folks.
My sites are still totally down, still no word from anyone at dreamhost, no official message, just the usual crap service.
Very poor indeed, this seems to be a regular occurance these days, Saturday here, was looking forward to doing some work, Dreamhost let me down as usual, looks like its finally time to dump this incompetent host, they are completely useless and unreliable.
tang works fine , i hope to continue because we publish a project on Monday whisch considers one of the most crtical and famous .. in Greece ..
Any chance of getting an updated list of downed servers? And when exactly is this going to be resolved? My sites have been down for almost 2 hours now. This crap is well past ridiculous. I’m not even a 4 month old customer and I’m about disgusted by all the BS. Makes me wish I wasn’t paid up until January,
This entry was posted 13 hours, 39 minutes ago on Friday, March 23rd, 2007 at 1:15 pm - Severity: Low
I’m in Europe (holland). I know its 4 AM in Cali… but its 12 PM here. ]=
Not the whole world is alsleep at the same time.. So I’d say the severity is high.
Seriously. Read the notice. We were all informed that the panel would be down and that that entire list of machines would be undergoing maintenance and to expect problems in connectivity.
Oy vey!
I have had problem in the morning (Central European Time) with databases, but now is everything fine.
My jabber is working fine also (and it didnt in the morning).
PS: Dreamhost still beats the pants off of MT. Want to test me on that? Go sign up for MT!
My website and webmail is UP.
Panel was down but came back UP now.
My forum is DOWN - following message:
phpBB : Critical Error
Could not connect to the database
Could not connect to the database
Site Down
Just wanted to make it 100 responses….
is ok
is ok THX
“My sites are still totally down, still no word from anyone at dreamhost, no official message, just the usual crap service.
Very poor indeed, this seems to be a regular occurance these days, Saturday here, was looking forward to doing some work, Dreamhost let me down as usual, looks like its finally time to dump this incompetent host, they are completely useless and unreliable.”
Well fuck off then.
Please, I just paid someone for specialist directory submission services and I would have wasted my money if they submit and the site isn’t working!
PLEASE GET THIS FIXED! Why does this happen all the time!
warhead actively refuses ftp connection, panel is down, and this is not the proper place to contact dreamhost!?
#@#$%^&*(*&^%$#$&*()%@#$%*@
There is no way to make business using Dreamhost hosting… it’s a shame!!!
Another time…Up since 13.00 to 14.28…Down since 14.28 to 15.50…currently Down…
how in the heck is this a LOW - this is freakin important. Someone had better have been awake all night on this one. Good grief.
My sites on gingerale have been deathly slow lately even with smart caching solutions set in place. What is going on guys?
Right, i think im switching before my 97 days run out!!!
$9.99 is too much for NON existing service.
Im going for either asmallorange or site5
They are both also as cheap but are apparently much more reliable.
Anyone here switched from any of them to dreamhost? or could recommend them?
My website worked for a moment but it vanished again
Could anyone from the staff give some information? How long it will take, or something?
We should be able to say something to others that rely on us…
It has been 18 hours.
Must be an extremely bad issue, but as most people mentioned it is still not HIGH priority.
It stopped me from working all day though and I am not very happy about that….(join the queue).
Please guys, do something about this
Ok, I’m inclined to agree with George.
I signed up for a year of dreamhost’s monster code plan yesterday in good faith thinking I’d be paying for good service.
So far I’ve been unable to work on my site because it has been down since I signed up.
If this gets fixed quickly I’ll probably consider this as one of those things that can just happen and give the service a second chance.
However, if this downtime is going to last much longer then I’m going to have to pull out right away and find a host that works.
im on pellegrino, load is about 59.54, but I dont care that much, nothing important is going on with my sites, and I dont have clients, unlike you idiots that have them on your shared hosting accounts…
One thing I have to say though, if you dont know anything about computers, please you no right to tell them to work harder or try to prevent this, it happens a lot and its hard to fix. I would enjoy seeing you try to run an operation this big! I know I couldn’t and I know a lot about computer networking.
Sorry, but its the morning hate and I hate people today. At least Dreamhost tries to fix their problems.
Its back to normal now, load is around 6 - 8 which is a lot better then 59 or the 85 a saw a few minutes ago.
Does anyone know how sites down is only listed as a low severity problem?
Does anyone know why the can’t keep their server current enough so that it knows that daylight savings time has started? (Its 9:39a.m. PDT)
my servers time seems to be correct…
I’m talking about this server… look at the time stamp on your comment
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Come on guys…in the last 30 hours the site was down 25 hours!! HIGH severity please!!! FIX IT!
George: I have heard of similar or worse problems with A Small Orange and worse issues with Site5. So the grass isn’t always greener. The http://www.westhostingtalk.com message boards will demonstrate that everyone has a problem at one time or another.
If you need industrial-strength reliability, a shared hosting environment isn’t going to cut it for you.
Peace,
Gene
Excuse me: make that http://www.webhostingtalk.com.
Peace,
Gene
Been a paid client of dreamhost for all of 2 days. First website I ever owned. Most discouraging. My site has been down for 12 hours straight now. It’s currently 1:42 est. Kind of hard to get a site up and running without being able to maintain it.
Can I have a lemon law refund? Or am I stuck here for a year? The comments paint a most disparaging picture.
Oh well the pages are dropping from Google index one by one. 1 month of seo ruined
can we not even get a reliable web panel after almost an entire day??
why?!
Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”
ASS HOLE!
apologize is useless! my god!Uheart my heart !U broken my dream! U are a murder!
wow… those are certainly rough acts to follow.. so i’ll give ine back to dreamhost… the web panel isn’t offline… it’s just slow as hell.
Kurt -
You ARE the webmaster - asshole. It’s up to you to escalate to support. Bitching here won’t fix it but will make you feel like you have big balls.
You don’t.
If you are within your 97 days and you paid by credit card or google checkout, request your refund and go play somewhere else. There’s not enough cheese for all your whine.
(That last paragraph was actually for all the whiners, not Kurt specifically.)
I am sorry that there are a good number of machines having trouble. There are many other people that don’t appear to be on machines defined as “affected” complaining here as if it’s going to fix the problem. Yes, it will make you feel better but it sure won’t fix it.
Guys that gave good semi-constructive input - Albert, Juanlu, Ulfur, the1337g33k and others.
I think it’s important to continue to get feedback that the systems are having issues, but we really could use a separation between those that are on machines known to be affected and “other” machines. I’d be interested in other servers having issues rather than people with misconfigured web servers.
Ok, I’m on Nesbitt, my sites have been down for around two days…what is going on? Will this be fixed within the week/month/century? And really, why is this “Low” priority?
hiball is UP and working 100% for me. TOP shows very low CPU usage, with the fields totaling to about 10-20% over a period of 15 minutes.
Jason
http://www.domainrealty.info/
http://www.registerrants.com/
Darius: Your site works.
And, if it hasn’t worked in the past, why didn’t you send a support ticket to have them check this? It’s not always obvious whether or not a single site on a single server is functioning or not, unless the customer complaints.
Peace,
Gene
i’m on crystallight, and while my sites are up, they are sloooooow. Really slow. I’m a brand new customer, and this isn’t the best welcome.
That being said, i understand that stuff happens, and i’m glad it’s being looked at.
Also i think there’s a huge confusion about the ‘low’. it’s not low ‘priority’, it’s low ’severity’. It’s all relative people. I’m sure that for all of us who are directly affected, the severity is pretty darn high. But in the grand scheme of things (# of affected servers, vs. total # of servers) the problem is a lot less severe than it could be.
Gene shut up already, we know you work for Dreamhost
stfu, you are right in a way. the comments should be constructive, additional servers not functioning is good info to report but man… there are plenty of us with multiple sites here that just want them to work.
When DH provides us shared hosting customers with one way to contact support, through the (gorgeously redesigned) web panel, and it doesn’t work… then where else is one going to vent frustration??
I mean, we know that this isn’t the right place to post support requests… but where else are we going to say whats goin on if our one avenue is blocked?
As for me, well DH won’t lose me as a customer because not all of my clients need 100% or even 95% uptime, and the price is good. We all know this. But someone up on the food chain over there needs to get the idea that their Company reputation is being drug through the friggin mud. I have seen it on boards and blog posts all over… to wit:
http://www.upstartblogger.com/why-dreamhost-sucks.
Like I said, DH won’t lose me as a customer, at least not now. But I certainly can’t see my way through to recommending them to anyone else, regardless of how it might pay off in referral credits.
Many many sites have been offline for hours on end, this was NOT scheduled downtime. That doesn’t happen till Monday right?
Yet this Status item is still marked Severity: low after 24 hours of trouble.
So to reitterate one more time… c’mon guys… i mean… come on. yeah.. come on.
I’m totally seriouslah and super…. super serial.
Not on any listed….everything down.
@ John
Couldn’t agree more heartily.. Well put!
Yes, and now is again offline X(
My website and webmail is UP.
Panel was down but came back UP now.
My forum is DOWN - following message:
phpBB : Critical Error
Could not connect to the database
My server ‘lira’ is down a well even though it’s not listed
Are you people kidding me? I’ve been a customer for about two weeks and I *might* have 75% uptime. Yes, I realize that I pay very little, but let’s be serious. I signed up for a year and I’m already looking to move my site.
I’m not on one of the server’s listed and my site that was loading 10 minutes ago is down. All my sites are down. This is lame.
once a week there exist a problem. Don’t you know how to handle web hosting? You are good at payments however…
And back up. Only 10 minutes this time! Getting better.
Well this is certainly annoying. I’m not on any of the servers listed, yet my site is down. THANKS DREAMHOST!
just as i post a blog, connection dies, and lose my work. I guess i’ll do it in word next time. *sigh*
My site on barry was up most of the day has now gone down. Not just mysql but everything. But I don’t have any customers that depend on this hosting and agree with others. Get proper redundancy if your business depends on your host.
Dreamhost is where I play. It is cheap. Since early 2005 this is the second major issue that has affected my site. Sure some of you are probably unlucky had have had to deal with more down time but for the price… it is pretty damn good.
To all of you that have just joined DH. I feel for you, I hope that none of us have to deal with this is the future.
Customers on a shared hosting, lol, sorry.
Well, it’s not nearly as bad as it was with my last webhost. Recently I got an e-mail saying that they were totally going to disappear… which pissed me off..
And now I my sites are back!
Erik,
I had the same problem with my previous hosts. That is the reason I am here. At least I know there is a little bit of longevity here.
Wow, wait, it’s working now… Wierd. :/
!!!
I rarely complain, and have sat around patiently for the most part (because I know that sh*t happens sometimes) but this is ridiculous. All my sites are currently down with 500 errors… are rarely up to begin with, and when they are up, there’s one problem or another…
No problems with Boba yet, thank god.
Also, did your host happen to be Jaggi Enterprises?
Because that was who hosted me. Dreamhost is dead cheap comparatively and has better features. It even has better uptime, my last host truly sucked. Bad. I had them for a month and I wanted a refund.I couldn’t access my site without a proxy. It was weird.
Regarding the severity level, does it really matter what it says? It can say HIGH all it wants, but would the problems continue for just as long if it were set to LOW? I don’t know, but it does not matter to me at this point. My website is down, my FTP won’t let me in, and I cannot access my MySQL database…and I am severly pissed. I have already had to replace two keyboards today…..seriously.
@Tony: Your site is up. Perhaps you missed it?
Perhaps if we fed all the URLs for DreamHost’s subscribers into host-tracker, montastic, or upPanel, we wouldn’t have so much bitchiness here, as EVERYONE and their MOTHER would be able to see EXACTLY what kind of uptime we are experiencing.
And away I go to the suggestions page…
My host-tracker banner shows 99.99% uptime on all the DreamHost sites I manage, spread across four servers, since that notorious Sunday last month when they shut down for that power cable repair, and havoc ensued.
So I have nothing to complain about.
Maybe I should go back to sleep
Peace,
Gene
# Kay Says:
March 24th, 2007 at 2:12 am
I’ve been with DH for 7 years. The past 2 years has been THE WORST for server performance, and I have genuinely considered leaving them.
I only host social/community sites, so I’m not losing money …but I tell ya, I hate the server reliability. They go up and down randomly at any moment. One second I’m working on one of my sites, the next it’s down indefinitely. After today, I am seriously going to find another service. They have apparently never had their eyes set on upgrading reliably, otherwise they would not be suffering all this down time. All this down time, consistent over the last couple years, proves they have not been keeping up with industry updates and upgrades at a pace sufficient enough to provide customers with reliable service.
Sadly, I think they *also* feel (as so many of you have stated) that their service is cheap; and they won’t budge on any innovation to make the service better. The probably have 3-6 techs working on this crap around the clock, and instead of hiring better qualified, quality professionals, they are content to offer cheap, crappy service. Thats the way I see it. 7 years, and my service has not improved, but gotten worse. That’s a total disregard for the quality of the service they offer, despite what they might have you believe.
**BINGO**
DH clearly doesn’t feel a business case to improve reliability. The $$$ are rolling in just fine, thank you very much. My experience is similar to Kay’s. Reliability has never been a selling point at DH, and if it’s not getting worse, it’s certainly not getting any better.
So, for you consumers out there trying to do research before you drop a dime: YES, in fact there are more reliable shared hosting environments. It’s absolute B.S. that if you desire better reliability, dedicated hosting is your only option. I’d be happy to chime in on a thread specifically dedicated to such examples. Of course it depends on what you’re looking for and the diskspace/bandwidth deal at DH seems unmatched. Anyways…
For those of you that don’t like “bitching/moaning/complaining/etc” in these threads, I suggest to you that they have a very useful purpose…as hinted at in my chosen name here. I’ve tried to warn people about DH reliability over the years in the DH forums but inevitably such messages get drowned in a sea of platitudes about DH’s “awesomeness”. They’re good enough for how I use them… but buyer be warned.
For what it’s worth, my best wishes to those of you currently frustrated with service.
@Matt Van Dusen: Hmm…I must have spent that particular half-a-second blinking.
This is far beyond unacceptable! I have lost damn near the entire day to these @#$%ing outages! Why does this keep happening and when and you going to realize that maybe the severity level should be set to something much higher than LOW? My sites have been down on and off thorughout the entire day, I have not been able to connect through FTP, my MySQL databases has been giving me problems, I could not access the WebPanel for a while, and I cannot help but wonder who is winning the office pool for correctly guessing the ratio of complaints that are being filed versus the number of complaints that are actually being dealt with. Come on! I know there is no instant solution to all this; but seriously, how long does this take? It’s been a whole day and as far as I can tell, you have nothing to show for it! Heck, it’s probobly even less than nothing. Why am I am even mentioning the word “nothing”? Oh, forget it! Who cares?
/gives up
//wants TechTv back
///at least THEY answered my questions
Tony, all this for Web cam? Which, by the way, works just fine.
Peace,
Gene
That site might not be the only one he’s hosting. I suspect that he has other sites hosted that are not as trivial as the webcam site.
Di Wu: No doubt, and no doubt he’ll tell us what they are, so we can check them out and see how they respond
Peace,
Gene
Well, site seems to be in better shape now *crosses fingers*. Load averages of about 5.x, compared to about 10-20 which I saw often over the pass few days. Server “milk”
I had a number of recommendations from fairly high profile site owners who said DH was pretty good, and while you expect the occasional outage, this is like the third in about six weeks! I guess it’s mainly been over weekends so it’s not so bad, but oh for 99.9% uptime!!
Ah! my site hosted on “CRUSH” server. It is really crushing me. It is brand new site using Drupal CMS and i am new to it. I confused about the config. i have done to CMS. But at last i found this thread. Latest update on this issue, sometime working fast most times too slooow.
LOL!
“U broken my dream! U are a murder!”
My response:
“I love you long time”
I’m on schweppes
I’m new here, but I’ve already been on downtime 2 times !!
Well, it’s a glorious 1pm where I am at, and this is the first time I am seeing sub-1 loads in “milk”.
Good time to get some stuff done on my sites
Too bad am stuck in my office. lol
Liberal application of a sledgehammer can do wonders for these downtime issues. Believe me, once you’ve smashed your hard drive into a thousand little pieces, terrorized the neighbor’s cat with your mouse, dropped your old CRT monitor off an overpass just to watch it explode ..well, lets just say a bit of downtime will cease to be a concern for you. Try it - if nothing else, it’s bound to be therapeutic.
woof.
Glad none of the servers where I’m hosted are not listed. Good luck to y’all
I’m on Sunkist, but I’m okay.
Damn I’m down again!! it’s impossible 3 days down!! I’m on nesbitt please fix this server!!
add starburst to the list please.
I think the least I would expect from Dreamhost is that once the problem is fixed that they give a recap of what happened AND what steps they have taken to help prevent this from recurring the future.
Nesbitt down.
On yoohoo here, cannot update my website because PHP will not run. Please fix it.
Since everyone can’t work anyway, I might as well ask stupid questions - Is there anything clients do to trigger downtime? For instance, I mess with my php all the time figuring the only one I’ll crash is me. Am I wrong?
If I should get an article to hit it big on Digg or whatever would the traffice crash things?
Thanks.
@Christine,
The current problem is network wide, many servers are affected. It is not likely to be caused by clients, more like Dreamhost overselling =/ . However, a buggy script by certain client will cause troubles to everybody on the same server, but not to the extend of the entire network.
I did suspect that this particular problem wasn’t client-generated. (Malicious attack, maybe - single client, no.)
Anything other than check validity of XHTML & CSS I should do? (I do most of the time & my changes are pretty minor actually.) Anywhere I can look to see 3 seconds after I upload a change things slow?
Thanks again.
host-tracker.com to my website:
1 ok, 22 fail
support, any comments?
i’ve only had downtime for about 1 hour and 15 minutes in total. i have been with dreamhost for over a month…. i am on silk
2 days downtime (almost)…..
and that aint such a biggy, but communicate with us will ya?
What in the world is happening that takes almost 2 days to fix?
We are all very reasonable people (so I hope), but do like to stay informed…
Communication is the key to a happy customer!
SUpport keeps saying things like we rebooted the server and now its ok, or we killed a user process and its ok now, but it isn’t ok and I don’t even know if it is this problem, but my site has been mostly down for three days.
This entry was posted 1 day, 19 hours ago
Severity: Low Resolved: No
Something strange or not…?
Boba still rocking on! NICE
I have been getting the fearful ‘rails application failed to start’ most of the last few days. Unfortunately, I’m new here and am trying to get the app set up, and it’s not clear whether this is my issue or the load probs. My server’s load was 6.82 seconds ago, coming down to 3-4. Ooo, now it’s 2.5, I’ll work quick!
Nesbitt down 3 days and running. Yeah! Let’s see if we can get the longest DOWNTIME record in history. Just shut off all your servers, Dreamhost, just in case one decides to run.
Brian: As I said in another board, your site works. Did you file a support ticket?
This doesn’t make sense at all.
Peace,
Gene
Check the other post. It makes complete sense. The site working for you this exact moment doesn’t mean everything is fine.
It’s a shame…this is the 4th day with the same problem…the site worked for 3 hours but now is 1 hour down again…nesbitt is going to do the record…this is just ridiculous
I’m on Mug, The load average goes through the roof (60+) every day around 2pm GMT and my site is either slow or times-out. I’ve raised 6 or 7 support tickets over the last 8 days and each time I’ve been told that it’s an errant client and has been dealt with. The next day it happens again I have 2 host monitor services pointed at my site and these back up what I’m seeing. I’ve been offered a move to another server by DH but looking at what others are seeing I’m not convinced it will help. I’ve been a customer for around 5 weeks.
yes Van…they also offered me a move to another server…but a move to another server means 3 days of total blackout…and they think that this problem will be fixed in the next 3 days…
THEY THINK…
I have never had downtime with any hosting service as long as I’ve had with Nesbitt. I can’t have my companies website running on Dreamhost if this is the service level they provide.
I agree with John, the downtime is totally unacceptable!
I’m looking at alternative providers, anyone have any recomendations?
my site went back up yesterday, but now it’s back down again :’(
Juanlu: Why would it take 3 days to move you to another server? That doesn’t seem to make much sense.
Van: Since I am getting really good performance here, it would seem that another server would indeed help.
Peace,
Gene
Gene: I’m saying what they said me…I also think that has no sense to take 3 days to move to another server…but the support said it and not me…they are the experts not me…they have to fix the problem not me…
The fatc is that now is the 4th consecutive day downtime…my site works 2 minutes every hour…and they still continue with the low severity and without any update
Is there nothing they can do, Juanlu, to keep your site running until you move to another server? Maybe they mean that it will take 3 days before they can initiate the process. The actual movement of files should take less than 30 minutes (drive to drive, I presume), unless you have lots and lots of files to deal with.
Peace,
Gene
Gene - what server are you on for web? (If your server is not experiencing any issues I’ll ask to be moved it instead of mug)
The load on Mug is creaping up again load average: 37.92, 28.53, 20.70
Damn, I should check my spelling before hitting the submit button.
I manage four accounts with five sites, so that depends.
Besides, Van, there’s no telling that there’s room for another site. I have no idea.
Peace,
Gene
Dietrite is really slow again. The load average is >30 for the last hour or so. Server’s up, but it often can’t get pages from the db. So a lot of visitors are getting a 404
We put more ads on our 404 page because it’s now broken into the top ten most visited on the site… maybe we’re even coming out ahead that way thanks Dreamhost!
Oh!, Crystallight it’s not responding right now
So what are people using to check server load?
I’m on nesbitt and have been down for 3+ days now, which is just idiotic. I’m requesting a server transfer at this point but who knows how long that will take.
It boggles the mind that this still isn’t addressed and is still listed as low priority. I’ve used dreamhost for many years how, but between last summer at this…you guys are having a terrible year.
@Melador
Use uptime
[yoohoo]$ uptime
11:09:21 up 3 days, 15:06, 4 users, load average: 10.63, 16.17, 22.68
What server loads are you getting? 20 of server load average is normal?
11:21:56 up 3 days, 15:18, 3 users, load average: 22.75, 18.74, 19.35
I had a bad_httpd_conf on Crystallight. Had to rebuild the domains. And it’s still sloooooow. Hope this gets fixed soon.
Two sites on nesbitt and both have been up only sporadically since Friday morning. Day #4 now and still having major issues with things loading. Any word on when this might be solved?
Fernando, Demian, etc.: Did you folks send customer support tickets on this? Maybe the powers that be don’t know you’re having such aggravation.
Peace,
Gene
11:45:32 up 3 days, 15:42, 4 users, load average: 34.87, 29.46, 26.54
20:47 up 3:28, 2 users, load averages: 0.94 0.91 0.89
It’s pretty insane 35 of server load :/. First my server HD was full, now this.
I’m getting general slowness and such at my sites here. Can we atleast get an update to what the progress is on this?
Ramon; that would require me to actually be able to telnet into nesbitt, wouldn’t it?
@Melador.
Yes, if your server is not accesible there’s no way to check it
Tom, your site is OK now; at least the one linked to your name. Did you file a support ticket for assistance?
Peace,
Gene
http://acertodecontas.blog.br/ is down too, in last 5 hours…
Gene,
Yes, it’s working. Yes, filed a support ticket, and they referred me here. Mostly the problem is just slowness. They said this was the issue.
Tom
I just signed up for an account 3 days ago. The upload speed via ftp never exceeded 40k/s, i experienced a lot of slowness, and the server was down (or my websites) much more than enough.
Until now my experience with dreamhost is something like “requiem for a dreamhost”..
The question is.. this is normal for dreamhost or it’s just something is happening now, it will pass and everyone will get on with their life ?
I am on [refresco]. Someone have the same issues on this server ? My websites are 95% dead at this time.
damn i did see this one i just replied about this in all the other topics ovalitine is down
Add rintintin sqlDB to that list, unless its part of the scheduled maintainence due tonight..
@Ramon : No, server load averages in the 20’s are not normal. I don’t know what dreamhost.com considers acceptable/normal, but in the field I’m in, a load average of over 1 would be cause for concern, and over 2 or 3 would be a red flag issue, indicative of serious I/O or CPU over-subscription.
yoohoo down ….
Hey is the this the case of all the other hosting companies? I’ve been in a free hosting and I’ve never been on downtime, I’ve just switched to DH to have more bandwidth.
More than 3 days and it’s not yet resolved!!
I think this is the worst hosting service !!!!!!!!!!!!!!
Came over a month or two ago.. these problems seem to be the norm rather than the exception unfortunately, even though DH came well recommended. Guess some knob up top decided to get greedy and cram users on servers? Whatever the case, I’m about to start looking elsewhere. Can’t expect much from cheap hosting, but it should be better than it has been in the last 6-8 weeks. Sad.
@Brant Thanks that’s what I though. I contacted support and blamed the spacey cluster having NFS inflated loads.
@Ramon: no problem.
There’s a good article on Wikipedia that explains what load average is, and why a dodgy NFS server can cause it to skyrocket - http://en.wikipedia.org/wiki/Load_average
My sites on dietrite still down.
Please, resolve it.
Thanks.
slow and slow!!!
http://blog.lifewith.info
Right now loads are “”pretty normal”" still wait to see it rock this night too.
It reached 45~~~
Is http://www.franceradio.net hosted on dreamhost ??
With all this downtime, thank god DH keeps us informed of what’s going on.
With all this downtime, thank god DH
dane
With all this downtime, thank god DH
dane
“not really status”
franceradio.net is not dreamhost
franceradio.net is not dreamhost
At least we are informed
franceradio.net is not dreamhost
Great job done! Dreamhost is the best hosting you can find!
I agree, Bahamut. I’ve been extremely satisfied with the service I’ve received from Dreamhost.
It’s very good article. Great site with very good look and perfect information.
It’s very good article. Great site with very good look and perfect information.
Thanks for help, Keep up the good work.
Interesting article!
Thanks
It’s very good article. Great site with very good look and perfect information. Thanks…
thanks a lot…
thanks a loottt..
thanks very nice..
Sorry the ad-free topic is an issue. We feel that offering free blog hosting in exchange for our google ads isn’t so intrusive. Consider some of the alternatives of other offers being made and we hope you will agree.
Hi, my websites are on stewarts, hope you can fix it quickly. It’s been impossible to update anything since morning (I’m in Japan).
Thanks
gelinlik-abiye
O NO!!!! I’m on Boba!!!! I hope my site wont go dead tonight.