NFS inflated loads (resolved)

We are experiencing connection problems with the file storage system that the following machines are mounted to. This is causing inflated loads on some of the machines. As a result making your website unresponsive. Our Admins are diligently working towards resolving this issue. We sincerely apologize for any inconvenience this may have caused. Please check back here for future updates.

7up arizona boba calpico cappuccino caprisun chai clamato coffee coke crush crystallight culligan dietrite eggnog espresso flipside geyser gingerale hansens hi-c hiball horchata izze jolt martinellis milk monster mrpibb mug nehi nesbitt nestea ninja optimizer orangebang ovaltine pellegrino perrier punch refresco riptide rootbeer schweppes shasta silk smoothie snapple squirt stewarts sunkist tab tampico tang tea tizer tropicana yoohoo

RESOLVED! See http://www.dreamhoststatus.com/2007/03/28/file-server-head-unit-swap/

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256 Responses to “NFS inflated loads (resolved)”

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  1. 1
    Di Wu Says:

    O NO!!!! I’m on Boba!!!! I hope my site wont go dead tonight.

  2. 2
    George Says:

    I’m on Nesbitt and all my sites are down since morning!! I dont know if thats related to this issue or not, but i need it resolved or my clients are going to leave me! Bloody dreamhost, why did I signed up.

  3. 3
    Sterling Koch Says:

    Keep at it, guys. Sooner is better!

  4. 4
    jan Says:

    @George: Because it was cheap ;-)

    Well, at leat i now understand why my sites where so slooow.
    Good luck guys!
    j

  5. 5
    Kelly Says:

    I’m on monster and everything is down. NOT GOOD as I just opened an official forum for a band and they are wondering where it went. Please please get this resolved ASAP

  6. 6
    mossiwo Says:

    come on sterling, i gues you work for them, or just playing with your sites, we trying to run business, one week with dream host, and i don’t know what to do anymore! i’m in the edge of becoming crazy with this issues, only in one week…….

  7. 7
    travis Says:

    Here comes another thread full of people bitching and moaning… you ever think that your (useless and uninformed) complaints might be using resources (file sql) on the same machines that we’re always complaining about?
    I know dreamhost has been a pain in the ass but seriously..

    IT IS NOT “NEWS” THAT YOU HAVE A SITE DOWN, OR SLOW… NO SH*T WE ALL DO

    save it

  8. 8
    Sarah Says:

    I’m on Perrier and I’m having no problems. O.o *shrugs*

  9. 9
    Christopher Sisk Says:

    I’m on Milk… all sites running normally.

  10. 10
    mossiwo Says:

    thus peace off then travis dude, and be happy with your slow shi.., and don’t dump your unhappiness on us but in the service provider, it’s new to me a week man on this, and even getting hate from you dude, seriously peace off man…

  11. 11
    Myotus Says:

    Not happy about the downtime. It is true though. You pay for reliability. If you are a professional, and up time is critical to your clients, it is time to move to a dedicated server. I use to do that till I started workin’ for the man and no longer needed full service.

    But Dreamhost still better than the downtime of the Microsoft IIS servers at the organization I work for, they constantantly are biffing out.

  12. 12
    D Says:

    why is the fact that my site wont load “low priority”

  13. 13
    travis Says:

    ok i take that back… i didn’t notice it was “low” priority.. that sucks

  14. 14
    Di Wu Says:

    Boba is performing just fine for now, hope it stays this way

  15. 15
    Sean Says:

    My sites are crashed too… but all mine are on Crackerjack and it’s not even in the list of servers having problems >;(

  16. 16
    Brett Says:

    For some reason with all of this stuff going down everything php is not working on my site…. I am on seltzer which is not affected?

  17. 17
    the1337g33k Says:

    im on pellegrino, no problems to report… All is calm, I repeat: All is calm…

  18. 18
    DfKimera Says:

    Seriously, this is my first day with Dreamhost… I’ve just finished uploading my forum files and database. I managed to get almost 40 members back just to see the new domain, and now this bullcrap is out…

    This is the first time. Next one and I’m moving back to Bluehost.

  19. 19
    Myotus Says:

    Actually it is “low Severity” meaning it probably doesn’t effect the entire system. I am hoping they look at it as “high Priority”.
    It looks like Nesbitt is up and running again.

  20. 20
    Ryuichi Says:

    がんばって GANBATTE!! That means, “go for it!” in Japanese ^_^
    Good Luck for your work!

  21. 21
    Dan Says:

    I’m on punch, all of mine are working fine. Thanks for keeping us posted guys, keep up the good work.

  22. 22
    Mark Says:

    I have to say, someone directed me to this blog and it has been funny reading it. I’m so glad i’m not on Dreamhost, I don’t think I could live with the downtime. Peoples sites seem to spend more time down than they do up.

    Good luck with getting it fixed, however.

    Mark

  23. 23
    George Says:

    My problem is finally resolved on Nesbitt. Than you!
    It was 1 user who was overloading the CPU.

    I’m now monitoring my sites using host-tracker.com

    I would rather have less features and more reliability. Is it possible?

  24. 24
    Donovan Says:

    Comeon guys!!! Lets get nesbitt up and running!!

  25. 25
    Ben Says:

    well, one out of my three websites is down, with a bad httpd_conf error. Interesting… I’m on mug.

    I’ve been with dreamhost for over a month now and my website’s gone down at least twice, if not more. In a year at my last host, I am not aware of a single outage. I love the features of dreamhost, but I’ve certainly been underwhelmed by the reliability so far.

    A little redundancy wouldn’t hurt, guys.

  26. 26
    Gene Steinberg Says:

    One of my sites is on hansens and it seems all right tonight.

    Peace,
    Gene

  27. 27
    Ryuichi Says:

    I want to signal that now my server [yoohoo] seems to work perfectly :)
    Hope it helps.

  28. 28
    MaddGIJoe Says:

    Thanks for letting us know… espresso wasn’t going so good :-P

  29. 29
    Ally Says:

    I would happily pay *more* for a little reliability here at DH, and I’m sure there are other people who would too. See, I like Dreamhost’s features (and I paid a year in advance, so I’m stuck here) but their uptime leaves them looking like preschoolers playing webhost. And yeah, it upsets a lot of people (and since downtime is becoming a regular occurrence, why is anyone surprised to find people angry about it?). It would be super-nice is Dreamhost would consider a premium service for people happy to pay more for redundancy and other cool things that would keep their sites online.

    I’d pay.

    Now if only Dreamhost would come to the party.

  30. 30
    Gene Steinberg Says:

    I have monitored my downtime carefully since coming here. Except for that infamous Sunday morning, and the hassles that occurred following the shut-down for the power cable replacement, downloads have been relatively short and caused few hassles. I realize that’s not true for everyone, but the difference between DreamHost and other services is that they air their dirty laundry in public. Other hosts place the status reports deep down in a page not easily accessed, in a message board, etc.

    You’d be surprised what you read if you investigate. One host, for example, does a quarterly weekend maintenance, during which time your service is down as long as half a day.

    The grass is NOT always greener.

    Peace,
    Gene

  31. 31
    Gene Steinberg Says:

    I meant downtime — and not downloads.

    Sorry ’bout that :)

    Peace,
    Gene

  32. 32
    AJ Says:

    Am on milk and have noticed consistant high loads in the pass few days. And my site is very slow / pinging out often now.

    I guess am “lucky” that I just joined here a week back, and my couple of sites are not fully utilised (yet).

  33. 33
    WH Says:

    unfortunely, my site are served on milk:(
    unable to visit them now, damn

  34. 34
    creativstudios Says:

    Hi, my websites are on stewarts, hope you can fix it quickly. It’s been impossible to update anything since morning (I’m in Japan).

  35. 35
    Sukima Says:

    I realize the difficulties in dealing with the loads that dreamhost is under. However I have difficulty understanding the mass consensus here on this comment forum. As a professionals with clients and website critical data how does dreamhost account for businesses? I also find it difficult to believe that owners of sites are just complaining and not doing. does dreamhost have a sales representative to discuss other options. Perhaps moving a business site to another machine (One not on this list)? Does the dreamhost staff have man power to deal with these issues. Because it is almost a whole day now and they can’t adjust the NFS servers? Or perhaps place some updates on the forum to gives us an idea of what is going on instead of writing us off as “Low” Severity.

    I realize in the whole picture it may be a small to have only a few hosts affected and perhaps they are waiting on a shipment of new computer parts. Is there backups or a way to piggyback an NFS share to a backup computer till the main one is fixed?

    I only comment because I feel left in the dark. I appreciate the fact that the post was announced so I know I’m not loosing my mind when my site is down. However what is being done about it? Is this a situation were I need to get a laywer and ask for my money back or can I trust dreamhost with my two year subscription that this isn’t a regular occurrences?

  36. 36
    Sukima Says:

    PS: I meant my later comment in regards to the opinions expressed in the above comments. Not the original post by the staff. Opinions from other customers appreciated.

  37. 37
    mossiwo Says:

    Enough, man I’m getting out here, years publishing, this is the worse frustration ever, in only a week of DH service, I wait no more!!! :\

  38. 38
    mossiwo Says:

    10 hours downtime, my site is not even responding anymore…

  39. 39
    Would pay for Premium Service Says:

    Ally said “I would happily pay *more* for a little reliability here at DH, and I’m sure there are other people who would too. See, I like Dreamhost’s features (and I paid a year in advance, so I’m stuck here) but their uptime leaves them looking like preschoolers playing webhost… It would be super-nice is Dreamhost would consider a premium service for people happy to pay more for redundancy and other cool things that would keep their sites online.”

    WE would pay for premium service too. The $70 that a VPS costs is a bit high for us at the moment, but we really need something with a BIT more CPU headroom and reliability.

    We’re paying for the cheapest Level 1 service now. But if Dreamhost’s Level 3 package offered anything like this, we’d move to it instantly. Otherwise there seems to be no point moving from level 1, since we have more than enough bandwidth and diskspace, and AFAIK the higher levels do not give you any more CPU resources or better uptime.

  40. 40
    creativstudios Says:

    Hey, guys.

    I know what happens when our websites are down/slow. But I have to tell you my previous experiences in anothe host:

    At around November in the last year, my websites were all sluggush and unresponsive. After several calls to the tech support, who stated that my websites were actually too much for the shared server’s account I was in, I decided to go to a VPS, using Vistuozzo software.

    Instead of becoming reliable, te Virtuozzo software started showing high memory usage - remember, I had only a few websites in my account. And the support staff was always nice, but said that the server had no problem at all.
    Then, last month I decided to move away, and for a security measure, I hooked my sites on two separate hosts, one being DreamHost.

    For the last month everything went marvelously well, until today.
    From my past experience, hardware failures are inevitable, and replacing backups, moving data is a very time consuming task.
    To make things worse, the support staff is not dealing with a few dozen GB of data, but maybe several hundreds.

    So, IMHO, if this failure happened, the best thing they could have done is exactly explaining WHY and WHO will be affected. Now, the next best thing would be to apply redundancy to their server.
    But, for this ridiculously low price, I wouldn’t even ask for redundancy.

    But as “Would pay for Premium Service” said above, if there were an option, I’d like to pay a bit more to have a more reliable server.

  41. 41
    Dietrite Says:

    Dietrite just came back up again - it was down for about 3 hours

  42. 42
    jez Says:

    I feel so clammed on clamato :/ pffff

  43. 43
    Anubis Says:

    Well dreamhost, my site just got down too…
    I hope you manage to fix this site asap :)

  44. 44
    dean Says:

    probably should have tonic on that list…my sites been up and down a dozen times in the last couple of days.

  45. 45
    Abdul Says:

    Add tejava to that list as well…

  46. 46
    Brook Says:

    Severity: Low

    excellent…

  47. 47
    George Says:

    There are still problems on Nesbitt, my problem is not resolved :-(

  48. 48
    Daniel Says:

    It’s kind of funny, actually. I’ve survived hurricanes, without any power or showers for weeks on end. But it always cracks me up when I feel like I’m back on dialup for just a little while during maintenance.

  49. 49
    nenetaro Says:

    My website is down, no load :-(

  50. 50
    justinhp Says:

    My site is on knockwurst and that is down, too

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