File Server Head Unit Swap (resolved)
We will be swapping the head unit for the file server that seems to be causing all the slow site and downtime problems affecting some people with the mail server “spacey” (you can see if thats from https://panel.dreamhost.com/ by clicking the Account Status link in the top-right).. there should be one or possibly two brief (under ten minute) periods of downtime for websites (not email) starting right now.. we’ll let you know when this is complete and how it went soon!
Okay, all done! It seems to have worked.. we actually switched the head unit for one twice as powerful, and now will be able to offload data much more quickly.
Our sincerest apologies this took so long to get resolved!
.
March 28th, 2007 at 2:01 pm
Thanks, I really appreciate your efforts!!!
March 28th, 2007 at 2:04 pm
I really hope this works… webserver is on punch and mail server is on spacey… hope this corrects all the problems once and for all.
March 28th, 2007 at 2:12 pm
Woooohoooo it’s back up! Thank you guys!
March 28th, 2007 at 2:15 pm
Maybe that’s why my site timed out. Seems to be working now. Thanks a lot guys!
March 28th, 2007 at 2:30 pm
Thank you DreamHost for finally fixing this problem.
March 28th, 2007 at 2:31 pm
1.55, 10.30, 30.78
Seems like things are going really up.
Thanks a lot guys
March 28th, 2007 at 2:34 pm
Yes! Thank you!
March 28th, 2007 at 2:35 pm
Good job guys!
March 28th, 2007 at 2:37 pm
yoohoo!! °_° For citing my server :DD
March 28th, 2007 at 2:42 pm
@ Mathew_3:
mine are 0.98, 2.12, 11.73
March 28th, 2007 at 2:46 pm
um, What is a head unit?
March 28th, 2007 at 3:11 pm
I’m on crush, but it’s still damn slow..
Hope ofloading will help then.
March 28th, 2007 at 3:14 pm
All good back on Monster too, yay!
[monster]$ uptime
16:13:18 up 23:26, 16 users, load average: 1.22, 2.20, 5.46
Thanks DH, now I can get my pesky users off my back.
March 28th, 2007 at 4:23 pm
@Di Wu: dreamhost uses Network Appliance (netapp.com) filers to hold customer data. NetApp filers are designed such that there is a “head unit” which is essentially the “computer” part of it, and then a series of drive shelves, typically connected to each other and the head unit via Fiber Channel. This allows you to do things like replace the head w/o replacing the disks and disk shelves themselves.
March 28th, 2007 at 4:34 pm
@ White-Pug: Stupid question, but where are you getting those load stats from?
March 28th, 2007 at 4:37 pm
@James: SSH in. run the command uptime
March 28th, 2007 at 5:13 pm
my file server, minutemaid just went down and it wont load either way, ftp, http, nada
March 28th, 2007 at 5:13 pm
whats up with koolaid, its flakier than puff pastry
March 28th, 2007 at 5:15 pm
My site is not working at all… and neither ftp, ssh or email or anything ,please help ASAP
March 28th, 2007 at 5:15 pm
Everything is down, down, down. Not just slow anymore. Sounds like someone got the “head unit” stuck in the wrong slot… if you catch my drift.
March 28th, 2007 at 5:16 pm
Yikes. riptide - no httpd, ssh, etc. bad joojoo
March 28th, 2007 at 5:16 pm
ALL my services are down, im on DADS. No ssh, no FTP, and the site responds quick, but with no response!!
Help!
March 28th, 2007 at 5:17 pm
dasani’s just gone a bit ‘weird’… Hopefully it’ll come back soon, I’m doing live development for a project which is due in tomorrow at the moment!
first real problem I’ve had with it since January, touchwood it’ll be ok soon.
March 28th, 2007 at 5:17 pm
no ftp, no http, no good, aiiiiieeee! save me!
March 28th, 2007 at 5:19 pm
All might sites are down now. I can’t ssh or ping pepsi.dreamhost.com. I’ve reported the problem.
March 28th, 2007 at 5:20 pm
I’m down too (centipede). No web, FTP, shell!
Sigh…and things were finally running smoothly for a few days there.
March 28th, 2007 at 5:20 pm
None of my sites are working nor is email or ftp.. Yuck..
March 28th, 2007 at 5:21 pm
both my sites down… they always got problems at dreamhost great plans but can be shady when u need them
March 28th, 2007 at 5:21 pm
Are you sure all servers are okay? I’m on rootbeer and I can’t access my site right now. I get a “taking too long to respond” message.
March 28th, 2007 at 5:22 pm
Yeah I don’t think it fixed yet. I’m still getting “ERROR: Connection dropped by IMAP server.” and have been all day.
March 28th, 2007 at 5:24 pm
This is BS!
I just got a bunch of marketing out and the site goes down!
I’m losing an unbelievable amount of traffic right now.
March 28th, 2007 at 5:24 pm
Our site on Dietrite is down too
March 28th, 2007 at 5:25 pm
Now,my sites are downtime.
March 28th, 2007 at 5:25 pm
No email, no website, but was able to log in to panel.. eventually. Evian server. Spacey email.
March 28th, 2007 at 5:25 pm
My site is down as well, has been spotty all day, but now down completely. This is a REALLLLY bad time for it to be down for me.
March 28th, 2007 at 5:26 pm
both websites down. on seltzer.
cb
March 28th, 2007 at 5:26 pm
both websites down. on seltzer.
cb
March 28th, 2007 at 5:27 pm
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vv
March 28th, 2007 at 5:28 pm
hell, i’m having problems accessing this page, never mind our sites.
March 28th, 2007 at 5:29 pm
Critical Announcement! Please Read!
We just had a drop in our network for anyone whose email server is swarthy, spacey, looney, or frisky .. we are looking into it and will update dreamhoststatus.com as soon as we have more details!
(posted 2 mins 5 secs ago)
I’m on Spacey. Website down as well (Evian), and FTP.. everything down except panel.
March 28th, 2007 at 5:29 pm
Jareth appears to be down now too.
March 28th, 2007 at 5:29 pm
i have two sites on smithers and their down
March 28th, 2007 at 5:29 pm
Methinks they broke something big this time.
March 28th, 2007 at 5:30 pm
Does anyone else have problem with their panel? Inside mine, I get the message “This account is currently disabled!”
March 28th, 2007 at 5:31 pm
I’m on email server randy and my sites are also down.
March 28th, 2007 at 5:32 pm
all my sites are down again.
www.articlewheel.com
www.linkchannels.com
www.articlevibe.com
www.myspacetopia.net
I hope you fix it soon.
March 28th, 2007 at 5:33 pm
Sites, email (spacey) and FTP (amp) are down.
I can log into my panel though.
March 28th, 2007 at 5:34 pm
aquafina’s down for me
March 28th, 2007 at 5:34 pm
My sites are down (sunnyd) …
March 28th, 2007 at 5:34 pm
formosa kicked the bucket as well. oh well, at least I know I’m not alone