Web server “ugh” is not in a good way. (RESOLVED)
Posted (April 6th, 2007 at 7:31 am PST) by DavidWe apologize for the inconvenience, but we’ve found that the web server “ugh” is having hardware problems. We are in the process of replacing it now. We should have it back up on new hardware within an hour or so.
Please do not open any support requests for this machine until we have it back up again.
Updates will follow.
–
Update 9:11 AM
Ugh should be back online now and all services restored. Apache seems to be running OK and the server is overall showing normal load. Please contact us via the Contact Support form is anything seems amiss! It’s been up now for at least 30 minutes, sorry about the delay in updating.
82 Responses to “Web server “ugh” is not in a good way. (RESOLVED)”
How about some servers on standby? Instant fail overs would be really cool.
How about “Arrrggghhh!”
Any coincidence in the fact that the update was at 9:11am?
oh my god. my sites was down time.
I unable to access the mysql DateBase and http://FTP.
My blog’s down right now. What’s the issue this time?
All my sites are down.
Seems like more than Ugh is down at the moment - I am on Punch and I am also down, so… What’s happening!!
Uhh…. guys…. get with it. Rupee’s down again (including all my sites) AND I can’t get to the webpanel to alert you.
My sites are down again and I can’t access Dreamhost…. looks like it’s been this way for an hour or more? Anyone else having troubles? I’m on Nesbitt BTW
“oh my god. my sites was down time.”
samwe here and https://panel.dreamhost.com/ down
Site’s down here also, cannot access panel.
My site’s still down, what’s up?
“oh my god. my sites was down time.”
same here and https://panel.dreamhost.com/ down
All my sites are down but on espresso server…
shit
and my sites are down
maybe its time to find new hosting!!!!!!
All my sites are down too.
Again.
Still having issues accessing my site - having intermittent problems with dreamhost.com as well…
TONIC has screwed the pooch, and now I cannot even send an error report through your control panel.
I am reaching the point where I want my money back and will take my business elsewhere.
my sites are down too - HALP!!
all my sites are down…..
my site is also down, the server i’m on is cappuccino
well Smithers is now effected and i cant log on how come this is happening?
Yup, all of my sites are down, and I cannot access the panel.
Yup….sites are down.. what the heck?
What does it mean ‘web server “ugh”‘ I am on arizona and having issues but I am unsure if this is the same issue.
Everything is still down for me…control panel, etc…for future knowledge, how do I see what dreamhost server my sites are on?
My site is down as well, and I’m on aurora (methinks)
every thing down DreamHost and everysite in their control. AHHHHHHHH!! he he!
OK, it goes well now.but i think,after a few times it will be down again.
Now I cant’t access the Panel.
my site is down, the server is espresso
Blog down! BLOG DOWN!!
dumb ol arizona (?) time post times…I thought no one had said anything for an hour…
Sit’es back up - just another minor outty.
Looks like there’s some general flakiness; access to my site has been intermittent, as has access to panel and http://www...
traceroute shows lots of latency at the level3 handoff.. maybe that’s the problem?
From the boston area:
3 cr1-g3-0-0.bos.hostedsolutions.com (207.154.0.109) 0.568 ms 0.373 ms 0.481 ms
4 POS4-2.GW8.BOS4.ALTER.NET (157.130.61.169) 2.230 ms 2.263 ms *
5 0.so-4-3-0.XL2.BOS4.ALTER.NET (152.63.17.18) 2.330 ms 2.398 ms 2.483 ms
6 0.so-6-0-2.XT2.NYC9.ALTER.NET (152.63.21.74) 6.726 ms 6.675 ms *
7 0.so-7-0-0.BR2.NYC4.ALTER.NET (152.63.3.170) 7.069 ms 7.071 ms 7.105 ms
8 204.255.173.54 (204.255.173.54) 6.600 ms 6.483 ms *
9 ae-2-54.bbr2.NewYork1.Level3.net (4.68.97.97) 6.315 ms 6.798 ms ae-2-56.bbr2.NewYork1.Level3.net (4.68.97.161) 6.589 ms
10 ae-0-0.bbr2.LosAngeles1.Level3.net (64.159.1.126) 75.904 ms 74.867 ms 74.767 ms
11 ae-21-54.car1.LosAngeles1.Level3.net (4.68.102.108) 76.399 ms ae-11-53.car1.LosAngeles1.Level3.net (4.68.102.76) 75.865 ms 76.977 ms
12 ge1-L3.dreamhost.com (4.78.192.66) 192.868 ms 105.739 ms 94.643 ms
13 watchdog.dreamhost.com (64.111.104.6) 75.531 ms 75.724 ms 76.055 ms
Panel down, yoohoo down. mysql server down.
BOOL-YA-SHACKA. I’m back up…
Waiting for Gene to come by to say everything’s fine, because it obviously is (and has been and always shall be, so saith Dreamhost) 
I can’t access the panel!!!! ftp is ok.
PING 208.113.170.36: 56 data bytes
36 bytes from ae-2-54.bbr2.washington1.level3.net (4.68.121.97): Destination Net Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 ba2d 0 0000 37 01 8e13 192.168.0.42 208.113.170.36
Panel is down. My websites on Fresca are very slow. Database server is down. Mail is down.
Definitely more wrong than just ugh.
My sites are just down!!
I like it when the dreamhost panel is down because it means they’ll get it fixed quickly!
panel works but it takes like 10 minutes to load, I was able to report one server
oh! WTF! People are DYIINGGGGG…oh, wait… I’m on rootbeer… rootbeer fliezzed out! panel is down! NOOOOOOOOO IM GOING YO DYEEEEE NOOOWWWW… 
Yeah, foothill seems to be down.
Your site is up for me, Explorer. Not sure what you’re freakin’ out about.
Mail is working now. Perhaps intermittently, I don’t know.
Oh! all now is ok and workin, small downtime =)
looks like mine is back up, server is cappuccino btw.
yay they’re back! 
i heart you guys.
All is well in my neck of the woods. MySQL is back up. Panel is working.
Yeah! It looks like well now.
Thanks.
Arizona was down when I made my first post. Then my ssh connection droped, but could log back in 5 min later. Still no webiste. Should I submitt a ticket?
@Kaneyetalk - It’s probably Level3 DNS network issues again. This administration wants all our DNS, in case you didn’t know.
All you people do is bitch. Did it ever occur to anyone that the Dreamhost staff DOES NOT RESPOND TO THESE COMMENTS? Just shut up and deal with it, or get out.
Wait. Brandon, are you bitching now too? Oh, but I digress…
Wahoo! Server “barranca” was down for about ten minutes, and now she’s a back. I love this service, it always keeps me on my toes.
They’re back… the last two weeks was a nightmare for my clients…
silk is down to, been down for about 15 minutes.
All of you guys are up for me.
I am NOT up!
For the record, I love Dreamhost and won’t complain about a five minute downtime, or longer for that matter. I only post the problem here for the benefit of other customers, so they can see if an issue is system wide or isolated.
wow… so much downtime… My sites are still down :S
im on mogadishu and its still down
WEBAKSESS - webdesign og utvikling? Yes you are, on my end anyway.
Daniel: Yes. But thats very strange, all my sites are down from where i am (in norway). Thanks for the information!
Crap… Someone fix this please so my customers stop yelling at me, and so we stop yelling at you. I really don’t want to go through the effort of switching hosts, but this has been down for a while now… Things were better when I ran my site off my residential DSL line
Webserver mrpibb is unreachable too, all my sites are offline!
I’ve had a client’s site–actually the db server–dead for a solid two days now, due to “someone flooding the machine”(so shut them down…) which issue has mysteriously not been posted here.
My site is back online BUT its WordPress install is not displaying properly! No sidebars, no header, no nothing. I’ve checked on multiple browsers, I’ve submitted support requests — my advertisers are going to KILL ME. Can someone PLEASE get me a status report on this? I’ve been a loyal customer for FIVE years but this is ridiculous!
‘Schweppes’ looks busted. Been trying to hit other sites on that machine, no dice.
You’re all missing the point. If We’re able to see your sites from here - then there is another problem creating the outtage over the entire Internet network. A traceroute to Level3 shows a potential problem on their end.
Arizona is back up
@Shannon: This would have to be a problem with your site, not DreamHost. With DreamHost, either it works or it doesn’t work, or loads very slowly. That your sidebars aren’t appearing may be a coding issue, that you have to check yourself.
Peace,
Gene
@Gene Steinberg: It may be that Shannon is having issues with the database connection, it can also has to do with the file user access rights in the directory where her blog is situated. In any case - Shannon; you should update your wordpress installation - your pagecode says 2.0.5.
@Rachael: Love your site 
@Henrik: That is possible, but if the database is at fault, other than a situation involving damage/corruption of data, you should be getting a message about not being able to access the database.
Unless there is some reason to use 2.0.5, there definitely should be an update there. For those using the 2.0 branch, they can go to 2.0.10, or otherwise to 2.1.3.
Some plug-ins might be broken with the latter, but that’s something Shannon will have to check, as I’ve long since left that behind
Peace,
Gene
Mine Wordpress blog is working fine now.
@Gene Steinberg: Not always though, it depends on the nature of the database error.
@Henrik: Well, until the person involved checks the site to see what’s going on, we won’t know. As I said, it could be some corruption issue, although more often it’s some coding error that prevents calling the sidebar.
Peace,
Gene
Doh! but I’m glad I checked here and saw that the machine had changes. Too bad we didn’t preserve this information.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!
Someone could be eavesdropping on you right now (man-in-the-middle attack)!
It is also possible that the RSA host key has just been changed.
The fingerprint for the RSA key sent by the remote host is
bc:f9:b5:55:4b:2c:07:d7:42:8c:00:2a:8d:f0:2c:de.
Please contact your system administrator.
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You really need to rename that server!