Network Hiccup
Our core router’s CPU spiked a few minutes ago causing systemwide network inaccessibility and slowness for approximately 10 minutes.
Everything seems to be back to normal and we’re investigating the cause of the spike.
.Our core router’s CPU spiked a few minutes ago causing systemwide network inaccessibility and slowness for approximately 10 minutes.
Everything seems to be back to normal and we’re investigating the cause of the spike.
.
April 9th, 2007 at 11:06 am
I haven’t been able to get to my e-mail or website all day. What is going on?
April 9th, 2007 at 11:21 am
I haven’t been able to get to my e-mail too
April 9th, 2007 at 11:24 am
Having FTP performance issues. Can connect now (couldn’t half an hour ago), but it’s very, very slow.
April 9th, 2007 at 11:24 am
My website was up this morning but has been down for about the last hour.
April 9th, 2007 at 11:27 am
We are down as well. Have been down all day.
April 9th, 2007 at 11:31 am
Just a thought to folks who are still down or having issues: File for a support ticket. Clearly this problem isn’t related to your problem, right?
Peace,
Gene
April 9th, 2007 at 11:32 am
Mine email (through Thunderbird) is still messed up.
April 9th, 2007 at 11:35 am
hmm, all my sites are schmooth (on crush and rexord)
April 9th, 2007 at 11:39 am
I sent a few emails to one of my addresses around 2:40 Eastern and never received them. I sent another one a few minutes ago (3:30 Eastern) and I did receive it. Did this hickup cause email being sent to dreamhost servers to be lost during that duration of time? Not sure if this issue is related and didn’t want to submit a duplicate ticket.
April 9th, 2007 at 11:46 am
Now (2:46 CDT) all my Dreamhost-based systems are running smoothly. I do wonder though if emails I have been expecting and not yet received were lost in the “hiccup”?
April 9th, 2007 at 11:55 am
I very rarely use dh for email services…maybe an occasional forward here and there. For my agents, email communication is too important for an occasional hiccup that causes lost messages.
Would be interested to know if the missing emails ever showed back up…
April 9th, 2007 at 11:55 am
i can’t login to my web panel for few hours
April 9th, 2007 at 11:56 am
I still don’t understand why people don’t use Google Apps for their email. It’s free gmail with your own domain branding.
April 9th, 2007 at 12:14 pm
Seyora is right….Google Apps is the best. Go to “google.com/a” All you have to do is change one of your domain CNAME records through Dreamhost’s control panel. All of your users get 2GB of space, plus you get an online word processor and spreadsheet app. AJAX forever !!
April 9th, 2007 at 12:29 pm
@Josh: Goggle is POP, right? What about IMAP?
Peace,
Gene
April 9th, 2007 at 12:43 pm
I know you can access via POP, so thunderbird/whatever should work fine that way. I’m not sure about IMAP. I don’t think it is supported, but check within the help system for google apps just to be sure.
April 9th, 2007 at 12:46 pm
all 3 of my sites are still down!! This is what I get when I go to them:
Forbidden
You don’t have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
April 9th, 2007 at 12:53 pm
Yeah man…what is with this…I just signed up over the weekend and the control panel and features of this host are amazing. But it DOESN’T MATTER IF MY SITES ARE NOT UP!!! Did I just sign up at the wrong time or is this a normality?
April 9th, 2007 at 1:14 pm
I’m getting repeated 500 errors, about every 5 minutes.
April 9th, 2007 at 1:27 pm
ouch!
luckily i’m not running any sites that make money, if so i’d be elsewhere…
April 9th, 2007 at 1:49 pm
I guess they are too busy drinking beer, playing pool, smiling and posing as surgeons to fix up the issue.
Good luck with your sites guys, I think you’re gonna need it.
April 9th, 2007 at 2:36 pm
@Josh:
I think it was just bad timing. I’ve been with DH over a year, and this is the first time I’ve had this level of complication. My site is still up, just still hitting major lag with FTP and SSH.
@Gene Steinberg:
I posted here because symptoms started occuring at the same time indicated in the post, and it seemed related. Problems can (and often are) more widespread than initially realized. I’ll submit a trouble ticket separately if it persists.
April 9th, 2007 at 2:52 pm
Its not resolved.
April 9th, 2007 at 3:11 pm
@Josh: They don’t support IMAP at Google. However, I use a third party email provider, http://www.webmail.us, which has a great Webmail interface and also powerful, home-grown spam protection. It’s not a matter of being better or worse than DreamHost. I set them up when I was still at GoDaddy, which doesn’t have IMAP at all. It’s cheap, and I’m comfortable with the setup, so I keep them.
Peace,
Gene
April 9th, 2007 at 3:21 pm
I think this blog needs a disclaimer at the end of every post outlining where to submit support questions. This blog is not the place. Asking when you’re site will come back online here will not give you an answer… Submit a support email.
April 9th, 2007 at 4:07 pm
@Christopher: You are preaching to the choir. They do not hear and they do not see.
Peace,
Gene
April 9th, 2007 at 6:19 pm
My site is still going very slow.. Is mine the only one???
April 9th, 2007 at 8:27 pm
Rock on Gene!
April 9th, 2007 at 9:41 pm
Google Apps doesn’t support external IMAP access, which is a major con.
April 10th, 2007 at 12:04 am
Well, if Google Apps ever adds IMAP, I might consider them, assuming I could expect the proper level of privacy.
Peace,
Gene
April 10th, 2007 at 1:32 am
Oh, so that’s why I came online this morning to a downtime notice in my email from SiteUptime. My sites are still running pretty slowly for me at the moment, actually.
April 10th, 2007 at 6:44 am
We’re all paying somewhere close to $7.00 a month. This is what you get for $7.00 a month - good, but not great service. Similar services w/o the occasional downtime probably cost $35/more a month… so if you’re trying to run a business on Dreamhost, then you’re being rather foolish.
April 10th, 2007 at 10:49 am
sites still down
April 10th, 2007 at 1:51 pm
I can not access my website at all.
April 11th, 2007 at 12:02 am
What bugs me is when I “verify” if what I’m seeing is “system wide” and get the “no problems here, everything’s just hunky dory!” response via e-mail, then a status post like this one shows up.
Those “no trouble found” responses are incredibly annoying when I know for certain that there is a problem. *sigh*
Tom
April 12th, 2007 at 7:19 am
this service has become just horrible. i am moving to another provider.
April 12th, 2007 at 8:00 am
This is day two,
my website is still down.
April 13th, 2007 at 8:44 pm
Funny - we’ve had no problem running a business on Dreamhost. Uptime has been 99.9+ (host-tracker.com verified). I have to wonder sometimes if some of the flaming here is from competitors or other “spoilers”…
April 15th, 2007 at 9:11 pm
@jeremy….there is nothing funny about what is going on here
and i would SERIOUSLY revisit your uptime service provider if it is showing 99.9+….DH themselves used to have an uptime dialogue that was consistenly wrong even in the heat of major widespread outages which prompted them to abandon their own uptime monitoring services because they were simply making DH look silly…..sorry to burst your bubble, but, i find your statement very difficult to believe
December 23rd, 2007 at 12:18 pm
my website is still down.