hornet getting DoS’d, LAX facility suffers

The machine hornet is currently under a very large denial of service attack and it’s saturating our network to our LAX facility. Our network engineers are currently looking at the situation and should have a solution soon. We will post an update as soon as we have new information.

We apologize for any inconvenience.

Sincerely,
The Happy DreamHost Weekend OnCall Robot

Update 10:47pm PST: It’s all taken care of and everything should be back to normal shortly. Thank you for your patience :)

Update: 10:48pm PST: I spoke too soon. We will continue to investigate this issue and provide status updates when we can.

Update: 11:06pm PST: We seem to have the situation under control. We are going to continue monitoring things in case it starts back up again.

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31 Responses to “hornet getting DoS’d, LAX facility suffers”

  1. 1
    TheHeartSmasher Says:

    I hope everything goes well. DOS Attacks are no fun and cannot be stopped without a large amount of work.

  2. 2
    Douglas in Philly Says:

    Am I the first to post? Woot!

    I’m up late working on some website stuff and noticed it had slowed to a crawl (mostly doing shell stuff). Luckily, I got pretty much all I needed to get done done.

    Good luck.

    If this goes on for more than 20 minutes, prepare for all the posters who’ll swear they’re leaving Dreamhost. ;-)

  3. 3
    Douglas in Philly Says:

    damn…second to post

  4. 4
    GPT GPT Says:

    wow that was brutal! took everything down, even the blog here

  5. 5
    Glathannus Says:

    This makes me curious about which of the vhosts on Hornet were the inspiration for this attack - not that it’s their fault.

  6. 6
    Jay Says:

    Well, my site isn’t affected, so no complaints here. :-)

  7. 7
    dup Says:

    “I hope everything goes well. DOS Attacks are no fun and cannot be stopped without a large amount of work.”

    I’ve used Riverhead in prod environments pretty successfully and DDOS can be prevented fairly easily with planning and foresight- although admittedly it can be costly…

  8. 8
    Glathannus Says:

    Yay!
    My site (running off of Hornet) is back in action!

    Thanks for the speedy solution.

  9. 9
    Rob Says:

    Looks like might have gotten that under control. Fast response in my eyes i work tech support myself and can respect the promptness of your response and resolution(if fixed).

    Good work guys.

  10. 10
    Jim Says:

    Anyone having problems with their sites on Stingray?

  11. 11
    jeremy Says:

    yepp… mine’s on Stingray and it’s still down

  12. 12
    Jim Says:

    ahh thanks, wasnt sure if it was just me and my unreliable internet connection. Hopefully it gets resolved soon :)

  13. 13
    adrianleung Says:

    http://www.scootersmanufacturer.com
    my site is still down….

  14. 14
    Jim Says:

    I am somewhat new to dreamhost… does this sort of thing happen often?

  15. 15
    Jim Says:

    nice things seem to be back up for me. hopefully for the rest of you as well.

  16. 16
    dup Says:

    ive had an account for a couple years and although they do have emergent activities quite a bit, the downtime is usually kept pretty short. I dont know what the SLA actually is but for what we’re payin here, Id say the service is really good. I do see MANY frustrated people on here but sometimes it seems theyre expecting a production-type website when really, this is just a good service for yer hobbies, or storage, or whatever. I wouldnt have them host a business- but in this case ya kind of have to give them a pass as DDOS is just that- an attack. This one wasnt due to faulty/inadequate hardware, etc…

  17. 17
    Willie Says:

    Great response time guys. I must say that between 1 and 1 and Dreamhost, I will take Dreamhost anyday. I have an account at 1 and 1 as well and I have experienced downtime for as much as 3 days with no answer. Thus, my transferring over to Dreamhost. They also provide excellent communication.

    Great job on managing things.

  18. 18
    why Says:

    You don’t “prevent” DDOS attacks, you defend/deflect/dodge DDOS attacks. Nice work guys.

  19. 19
    Melmoth Says:

    08:03:16 up 8 days, 17:02, 5 users, load average: 327.24, 158.33, 67.54

    Sigh :/

  20. 20
    rlparker Says:

    Re. Dup:
    “I dont know what the SLA actually is but for what we’re payin here, Id say the service is really good.”

    I agree completely! Asa for the SLA, I think the correct answer there is that “there isn’t one”! ;-) A quick look at the DH Terms of Service make that pretty clear. Note that I don’t view this as a negative; it’s just a reality of this level of hosting. Any SLA that you can get for an $10 a month host is probably worth even less than the value of the average penny-stock you get hustled via spam from the pump-and-dump slimbags.

  21. 21
    oliver Says:

    my site just went down

  22. 22
    Dream Blocks Says:

    ours too :(

  23. 23
    will Says:

    Can any of you guys who have been here over a year tell me if you have ever had a complete data loss? I’m looking for a php5 server where I know the data is stored in 2 locations and I don’t have to do personal weekly/monthly backups. I’ll check this thread again later this week.

  24. 24
    roman Says:

    will: I’ve never had any data loss here, but as far as i know dreamhost doesn’t do mutiple datacenter redundancies. (Their webservers are connected to large disk shelfs RAIDS, so data losses are unlikely).

    AFAIK a multiple location redundancy feature will never be found at $10 a month webhost (and if you see one that does, they’re probably LYING).

  25. 25
    James Printer Says:

    Will: I don’t think the data has any off-site backup, but you could fairly easily get another SSH account at another host, and set it up to rsync backup between the two at regular intervals.

  26. 26
    Ken Says:

    has the problem been taken care of? my site is still down…

  27. 27
    Jason Says:

    My sites seem to be pretty good (in response to “does this happen all the time)

    in March

    Outages: 1
    Downtime: 1 hrs, 0 mins
    Uptime: 99.86%

    I get way more than that on a host that i pat 3 times for.

  28. 28
    Tom Says:

    Yup, still down here too.

  29. 29
    LOLCAT2 Says:

    LOLCAT is in your server, steeling your internets.

    LOLCAT is on your UPS, fixing yer plugs.

    LOLCAT is in your seelings, watching you mastorbat.

    LOLCAT is in your bags, ready for nuclear wars.

    http://icanhascheezburger.com/

  30. 30
    telos Says:

    The jabber server on grand.dreamhost.com has been going down intermittently all day. Is this related to this issue?

  31. 31
    haber Says:

    thank you

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