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Archive for May, 2007

8:54 pm

Database server outage

Posted May 31st, 2007 at 8:54 pm PST

We are currently experiencing a network outage on the following database servers:
precious slinky einstein dynomutt nipper otis rintintin grimm gromit bandit droopy pluto triumph zero checkers
There is an admin in the datacenter investigating right now, and we hope to have them working again shortly.
Updated 9:59pm the admin has rebooted the effected switch and all [...]

8:36 pm

Power redundancy and brief panel downtime

Posted May 30th, 2007 at 8:36 pm PST

Our previously-mentioned power infrastruture changes will begin within the next 30 minutes, at it’s previously scheduled time.
In preparation for these changes, the DreamHost Webpanel will be taken offline briefly. Expected downtime is about 10 minutes and will begin at 9:45PM.
Update Wed May 30 22:41:52 PDT 2007: Panel is good to go. [...]

8:17 am

Replacing hardware for server chalmers

Posted May 29th, 2007 at 8:17 am PST

Machine should be up within the next 30 minutes. Sorry for any inconvenience this may have caused. Please check back here for future updates.
– UPDATE –
The server is running on fresh new hardware, and all seems back up. If you notice further issues with this one server please contact support.

4:09 pm

Spacey filer issues

Posted May 26th, 2007 at 4:09 pm PST

One of our network fileservers on the spacey cluster is having some problems and causing issues with many servers on the spacey cluster. Our admins are looking into the problem and will have an update shortly!
We apologize for the inconvenience!
Update 18:24PST: Looks like one of the disk shelves blew a fiber channel controller. [...]

11:39 am

webmail attachments not working

Posted May 26th, 2007 at 11:39 am PST

It appears that attachments in webmail are not working. We’re looking into this problem and will have a fix / update for you shortly!
We apologize for any inconvenience!
Update 14:35PST: this issue has been resolved and attachments look to be working fine! Please contact support if you have any further issues.

1:27 pm

Power Redundancy Implementation

Posted May 25th, 2007 at 1:27 pm PST

On Wednesday, May 30th at 10 p.m. PST, we will be adding redundant power to several racks used for infrastructure. Each rack has two power strips, both supplied by the same source of power. We will be switching one of those strips in each rack to an alternate source. The end goal is to have [...]

12:39 pm

Filer reboot.

Posted May 25th, 2007 at 12:39 pm PST

One of our filers on the spacey cluster was having problems and eventually crashed as our admin team was trying to fix it. This was causing very high loads on several servers in the spacey cluster and errors for customers trying to access their sites and scripts. The filer is back up and running now [...]

11:21 pm

More DNS Issues

Posted May 23rd, 2007 at 11:21 pm PST

Our DNS issues from earlier are back. The solution the load balancer vendor gave us worked for only a short time. We are working right now to find a solution until we can contact support again and resolve this for good. Until then reaching our network will have slower response times than normal.
We apologize for [...]

3:30 pm

DNS reliability issues

Posted May 23rd, 2007 at 3:30 pm PST

For a short while now, our 3 main DNS servers have been experiencing some more troubles. We’re currently in contact with the load balancer vendor trying to get to the bottom of it all. We don’t currently have an ETA on when everything will be fixed, but until then you may experience intermittent [...]

10:30 am

Dreamhoststatus maintenance

Posted May 23rd, 2007 at 10:30 am PST

There will be a scheduled maintenance tomorrow (5/24) starting from 9am PDT to 10am PDT. Dreamhoststatus will be unreachable during the maintenance. Sorry for any inconvenience.

 
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