DreamHost Central Database Upgrade
We will be taking the DreamHost WebPanel and several other central DreamHost services offline for a Database Software Upgrade. This will begin next Wednesday, May 9 at 10PM PDT. The downtime window will continue for up to 6 hours, until Thursday, May 10 2AM PDT, however the expected downtime within this window is only 2 hours.
This will take the following offline:
DreamHost WebPanel
DreamHost-provided webmail
DreamHost Wiki
Customer sites, databases will remain online, and customer email will be still be reachable via POP3 or IMAP.
.
May 2nd, 2007 at 5:07 pm
@Pratham: The site linked to your name works fine.
Peace,
Gene
May 2nd, 2007 at 5:19 pm
He just wanted to be the first one to whine about something that had absolutely nothing to do with this post.
He’s not alone. There are more on the way.
May 2nd, 2007 at 5:32 pm
My sites are working fine this week
Hope the maintenance is smooth.
May 2nd, 2007 at 5:46 pm
@Explorering Blogosphere: Mine are working pretty smooth too. Oh well, I might as well go, since I’ve nothing complain about
Peace,
Gene
May 2nd, 2007 at 5:49 pm
I don’t see why everyone cries bloody murder when something happens… I mean yes, we’re paying for a service, but we’re getting AMAZING service. I must admit, when there were those mass server problems a month or so ago and I was down off and on for a week, I wasn’t happy. All it took was an email to support and they responded within minutes and moved me to a different part of the cluster.
Come on guys, give DH a break. I would bet that other hosts have the same if not more maintenance activity, they just don’t come out clean and say it.
Just my 2% of $1.
May 2nd, 2007 at 6:32 pm
Actually I don’t call it amazing service when stuff goes down every few days. Yes, other host have downtime, but DH has had for me an order of magnitude more outages than other comparablily priced services I’ve been on. Heck, I’ve got one site on the cheapest plan with one of the big-name registrars and near as I can tell using the monitoring service I use it has a 100% uptime. My DH sites are around 96% (and that’s not counting email outages)…
May 2nd, 2007 at 7:06 pm
@ Gene, Waambulance
Are any of you on the spacey cluster?
I’ve linked my name to a screenshot of the downtimes this week.
Judge for yourself
May 2nd, 2007 at 7:11 pm
@ Gene, Waambulane,
are any of you on the spacey cluster?
Is this downtime acceptable?
http://i11.tinypic.com/4u8xeae.png
PS Why are all my comments are being flagged as spam?
May 2nd, 2007 at 7:53 pm
All of my sites on FUD (about 10) are not working.
Any ideas….???
May 2nd, 2007 at 7:55 pm
All of my sites on FUD (about 10) are not working.
Any ideas…?
May 2nd, 2007 at 8:49 pm
But my sites were downtime now.
May 2nd, 2007 at 8:51 pm
. “are any of you on the spacey cluster?”
No, but that doesn’t change reality, which is that you are whining here about something that has nothing to do with the post.
An image showing your site down doesn’t mean there’s a system-wide problem. The “contact support” area of the control panel isn’t just there for looks. Want answers? Contact support.
Same goes for the last guy… Fud seems to be up. Have problems? Contact support.
Which part of “Comments posted here may not be viewed by DreamHost staff at all. This is not a way to contact DreamHost.” is confusing everyone?
May 2nd, 2007 at 8:53 pm
@dupola
The site you are linking to is not down.
May 2nd, 2007 at 8:58 pm
@ Waambulance,
do i not have the right to be aggrieved?
agreed the comment was out of context, but has your cluster never faced any such issues?
I don’t see why you’re taking it upon yourself to defend DH
BTW I’ve contacted support, and I’m still wating for a response …
till that happens I’m happy to post here, relevant or not.
May 2nd, 2007 at 9:16 pm
Whining here gets you nowhere, unless your goal is to look like a dumb baby that can’t even read a post before commenting on it.
> “I don’t see why you’re taking it upon yourself to defend DH”
Pointing out that people are illiterate and clueless isn’t defending DH.
> “till that happens I’m happy to post here, relevant or not.”
That’s because you’re an idiot. If you’re saying you’ll intentionally post irrelevant trash here, then maybe you shouldn’t act so surprised when you get called an idiot.
May 3rd, 2007 at 3:28 am
You must not want your problem solved all that badly. If you did, you’d spend that time using avenues that DH actually bothers to look at for issues that require tech support. I therefore don’t feel sorry for you.
May 3rd, 2007 at 3:29 am
how constructive of you Waambulance.
*snarl*
May 3rd, 2007 at 3:31 am
..and some of my DB driven content is down, just for the record, so GFY! bwahaha
May 3rd, 2007 at 3:32 am
My two sites are down. Sweet. :/
May 3rd, 2007 at 3:34 am
I guess that makes you an idiot Brodi.. according to Waambulance.. lol
May 3rd, 2007 at 3:47 am
@Angry Dog, I guess that makes THE WAAAAAAAAMBULANCE an internet troll. Anyway - this is not a place for quarrel. Peace
May 3rd, 2007 at 4:12 am
Yeah, I’m the troll because you retards can’t read. Good theory.
May 3rd, 2007 at 4:36 am
“Customer sites, databases will remain online”
..so, my sites using DBs are NOT online.
and ofcourse, I can’t read. This is really good theory.
Cheers
May 3rd, 2007 at 5:23 am
Brodi - You have to realize that the posting made by DH about the CENTRAL database maintenance, SCHEDULED in the future has no bearing on your databases being unavailable today. Machines aren’t psychic. Cause and effect actually do make sense in most realities.
The blank page I am getting from your site is not what I see when I go to sites that do have databases down. (usually connect errors or records not found type messages are thrown).
Note: I don’t deny you your right to be unhappy or pissed or even say something about the problem. But we’re mostly adults here and we hope that we can all act that way and work on our own problems with the tools that are available to us. DB not working? PUT UP A FREAKIN HTML page to get you something - especially if you need ad revenue to keep the site up.
At this point it looks like there are some things you could do, like maybe even put up a temporarily unavailable page so that your thronging fan can now that your linksite is down and you are aware of it rather than just complaining here.
May 3rd, 2007 at 6:54 am
Brodi = idiot.
Look at the top of the page you fool:
If you are experiencing a problem not reported here, check our web panel for more information.
(Please remember, posting in the comments here IS NOT an official way to contact DreamHost.)
May 3rd, 2007 at 9:07 am
““Customer sites, databases will remain online”
..so, my sites using DBs are NOT online. ”
—
You’re not making yourself look any smarter.
Have someone read the post to you, then have someone show you how to work a calendar. Now answer this brain-buster: Is today May 9th?
So between your post having absolutely nothing to do with your site, and the topic of the post not even taking place until several days from now, how can you possibly think that you’re not an idiot?
Once you finally learn how to read, you’ll notice there’s a section in the panel for contacting support.
May 3rd, 2007 at 10:25 am
I am trying to use panel now - sloooooow … so if this is for may 9th, whats up today?
May 3rd, 2007 at 11:17 am
True is that my sites with DBs are down. I wrote my post influenced by impulse and my sites failure PROBABLY has nothing common with SCHEDULED central DB maintance.
So I still belive today is not may 9th.
I hope official DH support is more kind then some of DH customers.
May 3rd, 2007 at 11:22 am
I’m getting a bit pissed at the lack of service… To begin with things were not bad but after a few months DH are going downhill like an avalanche… The past month has been un-*insert expletive*’ing-believable!!! I laugh when I see the DH homepage that says you’ve been around since 1997… wow, 10 years and you still can’t get sh*t to be stable.
May 3rd, 2007 at 11:25 am
My Site went down.
The system returned:
(111) Connection refused
The remote host or network may be down. Please try the request again.
May 3rd, 2007 at 11:28 am
> “I hope official DH support is more kind then some of DH customers.”
They get paid to deal with idiots. We don’t.
And even if today was May 9th, this still has ABSOLUTELY NOTHING to do with your sites being down.
Which part of this is stumping you (it will look familiar if you actually read the post):
> This will take the following offline:
> DreamHost WebPanel
> DreamHost-provided webmail
> DreamHost Wiki
Is your site the Dreamhost WebPanel? Nope.
Is your site the Dreamhost provided webmail? Nope.
Is your site the Dreamhost Wiki? Nope.
Are you seeing the pattern there?
May 3rd, 2007 at 11:39 am
Dreamhost Status needs a separate moan thread.
I mean seriously, there should be a special topic simply to post your problem, and to check if anybody else is having a similar problem. Because there’s no such place, everybody just adds a post on the first issue.
Or is there somewhere else for that? The forums?
ps for our site, the webserver has been down for half an hour (dietrite)
May 3rd, 2007 at 11:40 am
The pattern is: DH is getting more unstable.
EOD with someone who has nothing more to do than to offend the others.
Have a good day!
May 3rd, 2007 at 11:50 am
The number of open support requests jumped from about 50 to 95 in the last 20 minutes.
From where we are (dietrite), the pattern looks the same as the other day when DH said a filer went down and had to be restarted. That took about 90 minutes to fix
May 3rd, 2007 at 11:55 am
Hello friends from DreamHost.
I read about the Maintenance going on right now.
But it says:
This will take the following offline:
DreamHost WebPanel
DreamHost-provided webmail
DreamHost Wiki
Customer sites, databases will remain online…
But my website is down now:
Internal Server Error
Additionally, a 404 Not Found error was encountered
while trying to use an ErrorDocument to handle the
request.
So, what’s going on? Can someone fix it for me please,
or give me a feedback about it?
Thank you very much,
Fernando
May 3rd, 2007 at 12:00 pm
Fernando, are you stupid? Contact support.
You had to read right past this sentence to make that post:
“Comments posted here may not be viewed by DreamHost staff at all. This is not a way to contact DreamHost.”
May 3rd, 2007 at 12:03 pm
> The pattern is: DH is getting more unstable.
Wrong again. What do you base that on? They have thousands of customers on over 1300 servers. You read a couple whiny tantrums from illiterate retards and come to that conclusion? Get used to being called an idiot… because something tells me you will be dealing with it for the rest of your life.
> EOD with someone who has nothing more to do than to offend the others.
Comments about stupid people only offend stupid people. Not surprised you’re offended.
May 3rd, 2007 at 12:08 pm
“Fernando, are you stupid?”
It does not matter, I guess…
Thanks for the tip.
May 3rd, 2007 at 12:09 pm
Waaaaaambulance, I sure hope you dont mean me!
Everytime my site goes down, first thing I do is email Dreamhost. But at this rate I could just set it on a loop in my outbox, it goes down every day or so.
May 3rd, 2007 at 12:17 pm
“Waaaaaambulance, I sure hope you dont mean me!”
Naaa… just people like Brodi that think illiteracy is cool. It wouldn’t surprise me if his name is actually Brody and he’s just spelling it wrong.
May 3rd, 2007 at 12:21 pm
“Dreamhost Status needs a separate moan thread.
…
Or is there somewhere else for that? The forums?”
There are thousands of hosts out there. Name one that sets up a special area just for whiners to whine.
Most host don’t even allow what goes on here, plus they police their forums and delete anything negative.
The forums are there for discussion, but “waaaaa my site is broken” posts that are nothing but whining get called out there as well. It’s as useless as spam. If it’s general questions or something that can actually be useful… the forum is the place.
But seriously, if you have a problem, what does it matter who else does? When you get a cold, do you hang out at the hospital and try to form a support group for people with runny noses?
Contacting support is the only way to actually accomplish anything.
May 3rd, 2007 at 12:25 pm
> The number of open support requests jumped from about 50 to 95 in the last 20 minutes.
Actually, that’s nothing for a host with thousands of customers. I’ve seen it way up in the hundreds, which I believe someone at DH even claimed wasn’t a big deal at some point. Especially when it’s a known problem and most of them are just different people reporting the same problem.
Then, minus out the tickets that aren’t support issues (What is HTML?, How do I customize Wordpress?, What’s wrong with my code?, etc…) and the number is probably much lower.
May 3rd, 2007 at 5:50 pm
Just curious: What sort of responses are you getting? Clearly going down every single day is NOT normal!
Peace,
Gene
May 3rd, 2007 at 7:04 pm
WAAM… Dude, I know you’re bothered by this place. Have a beer and chill out. You can’t change the world when it doesn’t want to change.
If after ALL of the bitching and moaning and abuse Fernando can’t get the clue before posting his message (Note: Fernando, indicating your site is down - although a complete waste of electrons on this forum - isn’t a problem. Indicating that a SCHEDULED FOR THE FUTURE downtime is the cause of your outage is a bit short-sighted.)
P.S. I know that things happen and sometimes it is possible for things to occur that cause sites to fall off of the world. But the assumption every time that it’s DH’s fault is flawed. Surely there could be other causes.
The whining here on this forum is only allowed because DH would rather take the chance that users would like to know what is going on without feeling like they are censored. This is *WHY* they put up with the attacks and abuse.
I have on multiple occasions asked that they turn off comments because they overwhelm and obfuscate the real message. If the message posted by DH was the only thing here, people MIGHT actually read the damn thing and realize that IT’S NOT HAPPENING YET.
If you really feel like bitching and really want to try to solve the problem in a useful manner - hit the forums at http://discussion.dreamhost.com You’ll find that people will actually try to help you diagnose and fix MANY MANY problems that occur at DH. If nothing else they may be able to help report the issue with DH.
If you just want to tilt at windmills and bitch about it without actually doing anything proactive to get your site back up. Keep posting here.
May 3rd, 2007 at 9:57 pm
Webmail speed has improved a great deal these later weeks, thanks
May 4th, 2007 at 1:37 pm
THE WAAAAAAAAMBULANCE why dont you just F U C K O F F
All you do is abuse people for asking questions or stating problems they are experiencing - it’s especially moronic when you abuse them for not using panel support when the fucking panel is down, you gimp. If you have to be such an asshole, go to a competing webhost’s forum and be an asshole to their clients instead of pissing off DH clients, you retard. You’re acting like a little bitch - grow up for fuck sake.
May 4th, 2007 at 1:42 pm
almost forgot: WOOF!
May 4th, 2007 at 1:42 pm
..almost forgot : WOOF!
May 4th, 2007 at 5:18 pm
At ‘Angry Dog’: Had you actually bothered to do a little tiny bit of research, you’d be more than aware the panel hasn’t been down all day. No response on *you* end does not mean the service is down. It *does*, though, mean either your ISP, or someone between your ISP and DH, is having issues. Now please, stop making 6-year-olds look mature and actually do a little research. Or shove it.
May 4th, 2007 at 6:55 pm
At worst, I saw the control panel running a bit slow earlier today, but otherwise I’ve had no problems at all. In fact, in recent weeks, since ongoing maintenance and the redesign, the panel works a lot better than before. I rarely see it slow down — ever.
So I agree that there might be a problem with the ISP. At best, maybe some folks should run a traceroute before blaming the host. It’s not always the host, folks.
Peace,
Gene
May 4th, 2007 at 8:27 pm
>> THE WAAAAAAAAMBULANCE why dont you just F U C K O F F
What a shocker… the little baby is still crying. Waaaaa
>> All you do is abuse people for asking questions or stating problems they are experiencing
Nope. I call people out for being stupid. It bothers you, because you’re one of the stupid ones.
>> abuse them for not using panel support when the fucking panel is down, you gimp.
Panel wasn’t down, retard. Dreamhost doesn’t control the whole internet.
>> If you have to be such an asshole, go to a competing webhost’s forum and be an asshole to their clients instead of pissing off DH clients, you retard. You’re acting like a little bitch - grow up for fuck sake.
Keep crying, I’m sure that will shut me up. Wait, no… it will just keep proving that you’re stupid.
You, and anyone that thinks like you, is a complete idiot. If I’m making you little retards cry, then I’m doing something right. Bring on the tears!
May 4th, 2007 at 8:32 pm
I almost forgot to ask: Is it already May 10th on Planet Retard?
I figure it must be. Why else would you imbeciles still be whining in a post about something that hasn’t happened yet?
May 4th, 2007 at 9:46 pm
You dickless geeks, I was speaking in generalization - what WAAAAAAAMBULANCE has done on this entry (abusing people) is what he does on many entries on this weblog, and the panel situation was just one example I have seen on at least two of those occasions in the past - I’m not the idiot, WAAAAAAAMBULANCE is.
WAAAAAAAMBULANCE I’m guessing your parents constantly abused you and called you an idiot - that would explain you being the complete asshat that you clearly are today. Get some help WAAAAAAAMBULANCE - at least get yourself into an anger management course. Get a life while you’re at it - what kind of loser hangs out in a frigging webhost status blog 24/7 taking shots at anyone who comments.. what a dickhead.
May 4th, 2007 at 10:44 pm
You start a post by calling people dickless geeks, but then cry like a little girl because you feel I’m abusive? Now do you see why everyone, including your parents, thinks you’re a waste of skin?
Maybe you just don’t read your own posts? Can’t say I blame you there.
>> I’m not the idiot
Was that a joke, or a lie?
>> what kind of loser hangs out in a frigging webhost status blog 24/7 taking shots at anyone who comments.
Apparently you, considering how you started that post. Luckily, everyone know you can’t be taken seriously, so I doubt it hurt their feelings.
Let’s hear some more crying from the whiny puppy. Your tears make me laugh.
May 4th, 2007 at 10:52 pm
LOL that’s the best you can do? Pathetic. Do us all a favor - power off your PC and stick to what you do best - masturbation.
May 4th, 2007 at 10:54 pm
WOOF
May 5th, 2007 at 6:19 am
Same replies & same “WOOF” everywhere you go — and you’re asking if that’s the best I can do?
Watch this: Woof Woof! I did it twice, so I must be twice as cool.
You have absolutely nothing to say, which is exactly why you get replies like mine. When you read a new post here and have nothing useful to say about it, then simply keeping your mouth shut would be a smarter choice than hitting the “Submit Comment” button and sending out the “Hey, look how stupid I am” signal.
Go ahead and type WOOF again now. The other 12 year olds here will think you’re cool.
May 5th, 2007 at 12:24 pm
WOOF.
May 5th, 2007 at 6:13 pm
No issues with database connection, but my phpMyAdmin looks terrible.
Looks like a CSS link problem