Comments on: Support Response Times Decrease http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/ Information about DreamHost Services Thu, 20 Nov 2008 14:17:21 +0000 http://wordpress.org/?v=2.6.2 By: jorge http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34369 jorge Tue, 08 May 2007 18:43:00 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34369 Good job, now work on my uptime. Good job, now work on my uptime.

]]> By: Jesus http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34289 Jesus Tue, 08 May 2007 15:06:37 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34289 I send two messages and no response in almost three hours. :( Two of mi sites are down right now. I send two messages and no response in almost three hours. :( Two of mi sites are down right now.

]]> By: Joe http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34066 Joe Mon, 07 May 2007 17:46:36 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-34066 Just sent a couple of questions and wow...got a response within 5 minutes. Been with Dreamhost forever and always got a fast response but nothing like this. Great job DH Just sent a couple of questions and wow…got a response within 5 minutes.
Been with Dreamhost forever and always got a fast response but nothing like this.
Great job DH

]]> By: Christoph Dollis http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33986 Christoph Dollis Mon, 07 May 2007 08:26:49 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33986 I just sent an issue to support that was so minor (literally, just repairing the customize webmail login screen that wasn't working because I'd previously entered a broken HTML tag) I'd been holding off on because it seemed too small to mention... then I saw this post, submitted it, and it was solved within the hour. Thanks, DreamHost. I just sent an issue to support that was so minor (literally, just repairing the customize webmail login screen that wasn’t working because I’d previously entered a broken HTML tag) I’d been holding off on because it seemed too small to mention… then I saw this post, submitted it, and it was solved within the hour.

Thanks, DreamHost.

]]> By: Gene Steinberg http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33908 Gene Steinberg Mon, 07 May 2007 00:40:10 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33908 <blockquote>WikiIndex.org and all the other websites that I have on DreamHost have been down for 20+ hours now. I have opened up 3 tickets and have yet to receive a single response. My sites have been up and down like a yo-yo ever since I moved to Dreamhost. Don’t come here!</blockquote> Wikiindex.org only shows a directory with no index page. I can't see where that's DreamHost's fault. What are the other sites you have here? Peace, Gene

WikiIndex.org and all the other websites that I have on DreamHost have been down for 20+ hours now. I have opened up 3 tickets and have yet to receive a single response. My sites have been up and down like a yo-yo ever since I moved to Dreamhost. Don’t come here!

Wikiindex.org only shows a directory with no index page. I can’t see where that’s DreamHost’s fault. What are the other sites you have here?

Peace,
Gene

]]> By: John Stanton http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33802 John Stanton Sun, 06 May 2007 16:22:38 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33802 WikiIndex.org and all the other websites that I have on DreamHost have been down for 20+ hours now. I have opened up 3 tickets and have yet to receive a single response. My sites have been up and down like a yo-yo ever since I moved to Dreamhost. Don't come here! WikiIndex.org and all the other websites that I have on DreamHost have been down for 20+ hours now. I have opened up 3 tickets and have yet to receive a single response. My sites have been up and down like a yo-yo ever since I moved to Dreamhost. Don’t come here!

]]> By: Kevin Hatfield http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33796 Kevin Hatfield Sun, 06 May 2007 15:28:03 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33796 Been with DH for 7 months or so now and I have had nothing less than an excellent experience. The support is 10x better than any other hosting company I have dealt with. Their people are down to earth and provide true responses. Not the usual canned support. With response times better, just makes it an even better reason to move to DH. Keep up the great work! Been with DH for 7 months or so now and I have had nothing less than an excellent experience. The support is 10x better than any other hosting company I have dealt with. Their people are down to earth and provide true responses. Not the usual canned support. With response times better, just makes it an even better reason to move to DH.

Keep up the great work!

]]> By: Jason http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33769 Jason Sun, 06 May 2007 11:35:55 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33769 Jez. Your site is down as of the time of this post. I'm up to 15 hours now. Jez. Your site is down as of the time of this post.

I’m up to 15 hours now.

]]> By: jez http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33747 jez Sun, 06 May 2007 08:51:22 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33747 indeed, a real great response time. I am well satisfied!! indeed, a real great response time. I am well satisfied!!

]]> By: Jason http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33708 Jason Sun, 06 May 2007 04:36:59 +0000 http://www.dreamhoststatus.com/2007/05/03/support-response-times-decrease/#comment-33708 I've been waiting 8 hours so far. I’ve been waiting 8 hours so far.

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