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	<title>Comments on: Spacey cluster issues</title>
	<atom:link href="http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/</link>
	<description>Information about DreamHost Services</description>
	<pubDate>Tue, 06 Jan 2009 07:33:53 +0000</pubDate>
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		<title>By: James</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34887</link>
		<dc:creator>James</dc:creator>
		<pubDate>Thu, 10 May 2007 23:38:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34887</guid>
		<description>Yeah, I am - getting about 5 minute downtimes about every few hours.  I've notified support about it but they said it was normal because there was a problem with our cluster.</description>
		<content:encoded><![CDATA[<p>Yeah, I am - getting about 5 minute downtimes about every few hours.  I&#8217;ve notified support about it but they said it was normal because there was a problem with our cluster.</p>
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		<title>By: Mary</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34854</link>
		<dc:creator>Mary</dc:creator>
		<pubDate>Thu, 10 May 2007 20:07:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34854</guid>
		<description>Anyone else experincing site being slow?</description>
		<content:encoded><![CDATA[<p>Anyone else experincing site being slow?</p>
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		<title>By: Tomash</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34394</link>
		<dc:creator>Tomash</dc:creator>
		<pubDate>Tue, 08 May 2007 20:40:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34394</guid>
		<description>Having an experience not similar - but PLAINLY EQUAL - to Jorge's. Site going down with 500 error, with supprt first claiming "php process killed due to high resource usage", and after some ranting and another support request admitting it may be related to spacey's problems. 
After yesterday's report of spacey back up, my forum experienced another few-minute downtime. Like almost everyday. Exactly BETWEEN rush hours (i.e. afternoon and evening in my country).
Additionally - ridiculous (for a small phpbb forum) limit of few hundred sent e-mails per hour (exhausted quickly due to new posts or private messages mail notification). C'mon, guys, if I wanted to send spam, I'd set up a mail server on my own machine, and it would be hundreds of thousands e-mails per hour.</description>
		<content:encoded><![CDATA[<p>Having an experience not similar - but PLAINLY EQUAL - to Jorge&#8217;s. Site going down with 500 error, with supprt first claiming &#8220;php process killed due to high resource usage&#8221;, and after some ranting and another support request admitting it may be related to spacey&#8217;s problems.<br />
After yesterday&#8217;s report of spacey back up, my forum experienced another few-minute downtime. Like almost everyday. Exactly BETWEEN rush hours (i.e. afternoon and evening in my country).<br />
Additionally - ridiculous (for a small phpbb forum) limit of few hundred sent e-mails per hour (exhausted quickly due to new posts or private messages mail notification). C&#8217;mon, guys, if I wanted to send spam, I&#8217;d set up a mail server on my own machine, and it would be hundreds of thousands e-mails per hour.</p>
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	<item>
		<title>By: rlparker</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34371</link>
		<dc:creator>rlparker</dc:creator>
		<pubDate>Tue, 08 May 2007 18:47:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34371</guid>
		<description>Re. Chris Smith, who said:

&lt;blockquote&gt;I still can’t check mail without being spammed whats your username and password :@&lt;/blockquote&gt;

Which has less than nothing at all to do with this post, and is most likely an issue with the setting s on your email client.  Help for such issues is often readily available on the Dreamhost Forums (and you can easily research the definition of "spam" in a myriad of ways).</description>
		<content:encoded><![CDATA[<p>Re. Chris Smith, who said:</p>
<blockquote><p>I still can’t check mail without being spammed whats your username and password :@</p></blockquote>
<p>Which has less than nothing at all to do with this post, and is most likely an issue with the setting s on your email client.  Help for such issues is often readily available on the Dreamhost Forums (and you can easily research the definition of &#8220;spam&#8221; in a myriad of ways).</p>
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	<item>
		<title>By: jorge</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34368</link>
		<dc:creator>jorge</dc:creator>
		<pubDate>Tue, 08 May 2007 18:41:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34368</guid>
		<description>shell service for user engineerdj on pepsi  	warning  	Your account is using too much memory or CPU time.  	help
pepsi 	notice 	Your web server has been rebooted in the last week. 	help
pepsi 	notice 	Your web server has been under a high load on a regular basis. 	help
pepsi 	notice 	Your web server was under a high load at the time of testing. 	help

I just don't understand how this doesnt indicate the possibility of a larger issue at play than just my site triggering the process monitor. The server is on high load at testing and on a regular basis. I've love to think my site is getting hordes of hits thus increasing connections, but somehow I doubt that. Nonetheless, I'll audit my site/code to ensure everything is up to snuff on my end, but DH has to be willing to examine their end as well.

I shouldn't have daily frustration with my host.</description>
		<content:encoded><![CDATA[<p>shell service for user engineerdj on pepsi  	warning  	Your account is using too much memory or CPU time.  	help<br />
pepsi 	notice 	Your web server has been rebooted in the last week. 	help<br />
pepsi 	notice 	Your web server has been under a high load on a regular basis. 	help<br />
pepsi 	notice 	Your web server was under a high load at the time of testing. 	help</p>
<p>I just don&#8217;t understand how this doesnt indicate the possibility of a larger issue at play than just my site triggering the process monitor. The server is on high load at testing and on a regular basis. I&#8217;ve love to think my site is getting hordes of hits thus increasing connections, but somehow I doubt that. Nonetheless, I&#8217;ll audit my site/code to ensure everything is up to snuff on my end, but DH has to be willing to examine their end as well.</p>
<p>I shouldn&#8217;t have daily frustration with my host.</p>
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	<item>
		<title>By: Mary</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34363</link>
		<dc:creator>Mary</dc:creator>
		<pubDate>Tue, 08 May 2007 18:29:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34363</guid>
		<description>Jorge: Unlike Gene , I do understand your fustration</description>
		<content:encoded><![CDATA[<p>Jorge: Unlike Gene , I do understand your fustration</p>
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		<title>By: jorge</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34320</link>
		<dc:creator>jorge</dc:creator>
		<pubDate>Tue, 08 May 2007 17:56:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34320</guid>
		<description>@Gene

I haven't noticed any significant increases in traffic as per my stat logs. If that is that case, I'd be more than pleased because increased traffic is always good, but that doesn't seem to be the case (atleast I don't think so, I'm looking through more raw connection logs as we speak). I've contacted Dreamhost again and asked that they re-evaluate the server for some additional problems while I audit our site/code. With the new support form, I notice that pepsi has been identified as being under heavy load during reboot and testing, so my gut tells me that there is a larger problem than just my site triggering the process monitor. Perhaps the server my site is on is just overloaded period, and not just as a result of my site. Perhaps since the server is overloaded, the process monitor threshold has been lowered. I don't know. I'm trying everything before taking my business elsewhere, as I've pre-paid for 2 years of hosting.

I'm just really tired of my users complaining to me everyday and I can't provide them answers or better service.

I'm actually losing users, and it sucks. I've requested they move me to a new cluster to exhaust every possible option before I decide to move the site.

I've always stood behind DH and their service until these recent problems have left me looking like a schmuck.

This is really frustrating.</description>
		<content:encoded><![CDATA[<p>@Gene</p>
<p>I haven&#8217;t noticed any significant increases in traffic as per my stat logs. If that is that case, I&#8217;d be more than pleased because increased traffic is always good, but that doesn&#8217;t seem to be the case (atleast I don&#8217;t think so, I&#8217;m looking through more raw connection logs as we speak). I&#8217;ve contacted Dreamhost again and asked that they re-evaluate the server for some additional problems while I audit our site/code. With the new support form, I notice that pepsi has been identified as being under heavy load during reboot and testing, so my gut tells me that there is a larger problem than just my site triggering the process monitor. Perhaps the server my site is on is just overloaded period, and not just as a result of my site. Perhaps since the server is overloaded, the process monitor threshold has been lowered. I don&#8217;t know. I&#8217;m trying everything before taking my business elsewhere, as I&#8217;ve pre-paid for 2 years of hosting.</p>
<p>I&#8217;m just really tired of my users complaining to me everyday and I can&#8217;t provide them answers or better service.</p>
<p>I&#8217;m actually losing users, and it sucks. I&#8217;ve requested they move me to a new cluster to exhaust every possible option before I decide to move the site.</p>
<p>I&#8217;ve always stood behind DH and their service until these recent problems have left me looking like a schmuck.</p>
<p>This is really frustrating.</p>
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	<item>
		<title>By: Gene Steinberg</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34317</link>
		<dc:creator>Gene Steinberg</dc:creator>
		<pubDate>Tue, 08 May 2007 17:39:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34317</guid>
		<description>&lt;blockquote&gt;Thanks for the insight, but the best answer they could give me is to revise my code and plugins. I’ve asked my developer to do this so that we can isolate problems. Previously, I had zero issues with DH. Now my site uses too much memory despite not making any changes or additions whatsoever. The problems seem to be getting worse. Now I’m having issues with the forum sending notification e-mails to my users.

This is very frustrating. I’m a stones throw away from canceling and going to a new host.

Everyday I’m plagued with 500 errors, site lag, and assorted service issues. Host Tracker is reporting substantial site outages every week.

While I appreciate what you are saying, Gene, my previously statement stands.

This is retarded. &lt;/blockquote&gt;

Has your traffic increased? That might explain what's happening, as this will increase connections.

You might also contact DreamHost again, explain that you have not changed your code at all and that they should look to see if there's another cause. Don't take NO for an answer!

Peace,
Gene</description>
		<content:encoded><![CDATA[<blockquote><p>Thanks for the insight, but the best answer they could give me is to revise my code and plugins. I’ve asked my developer to do this so that we can isolate problems. Previously, I had zero issues with DH. Now my site uses too much memory despite not making any changes or additions whatsoever. The problems seem to be getting worse. Now I’m having issues with the forum sending notification e-mails to my users.</p>
<p>This is very frustrating. I’m a stones throw away from canceling and going to a new host.</p>
<p>Everyday I’m plagued with 500 errors, site lag, and assorted service issues. Host Tracker is reporting substantial site outages every week.</p>
<p>While I appreciate what you are saying, Gene, my previously statement stands.</p>
<p>This is retarded. </p></blockquote>
<p>Has your traffic increased? That might explain what&#8217;s happening, as this will increase connections.</p>
<p>You might also contact DreamHost again, explain that you have not changed your code at all and that they should look to see if there&#8217;s another cause. Don&#8217;t take NO for an answer!</p>
<p>Peace,<br />
Gene</p>
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		<title>By: StefanDidak</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34313</link>
		<dc:creator>StefanDidak</dc:creator>
		<pubDate>Tue, 08 May 2007 17:09:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34313</guid>
		<description>Tonic on Spacey cluster:
10:08:57 up  2:21,  7 users,  load average: 5.91, 8.34, 8.10</description>
		<content:encoded><![CDATA[<p>Tonic on Spacey cluster:<br />
10:08:57 up  2:21,  7 users,  load average: 5.91, 8.34, 8.10</p>
]]></content:encoded>
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	<item>
		<title>By: jorge</title>
		<link>http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/comment-page-3/#comment-34312</link>
		<dc:creator>jorge</dc:creator>
		<pubDate>Tue, 08 May 2007 17:09:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.dreamhoststatus.com/2007/05/06/spacey-cluster-issues-2/#comment-34312</guid>
		<description>@Gene

Thanks for the insight, but the best answer they could give me is to revise my code and plugins. I've asked my developer to do this so that we can isolate problems. Previously, I had zero issues with DH. Now my site uses too much memory despite not making any changes or additions whatsoever. The problems seem to be getting worse. Now I'm having issues with the forum sending notification e-mails to my users.

This is very frustrating. I'm a stones throw away from canceling and going to a new host. 

Everyday I'm plagued with 500 errors, site lag, and assorted service issues. Host Tracker is reporting substantial site outages every week. 

While I appreciate what you are saying, Gene, my previously statement stands.

This is retarded.</description>
		<content:encoded><![CDATA[<p>@Gene</p>
<p>Thanks for the insight, but the best answer they could give me is to revise my code and plugins. I&#8217;ve asked my developer to do this so that we can isolate problems. Previously, I had zero issues with DH. Now my site uses too much memory despite not making any changes or additions whatsoever. The problems seem to be getting worse. Now I&#8217;m having issues with the forum sending notification e-mails to my users.</p>
<p>This is very frustrating. I&#8217;m a stones throw away from canceling and going to a new host. </p>
<p>Everyday I&#8217;m plagued with 500 errors, site lag, and assorted service issues. Host Tracker is reporting substantial site outages every week. </p>
<p>While I appreciate what you are saying, Gene, my previously statement stands.</p>
<p>This is retarded.</p>
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