Panel Slowness

One of our central databases is having some serious issues at the moment. This is likely causing the web panel to be somewhat slow while we address the problem. This only affects https://panel.dreamhost.com, all of your sites, email, and individual MySQL databases are unaffected.

We apologize for any inconvenience this causes.

UPDATE — A couple of code changes later and the MySQL server seems to be keeping up much better now.

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41 Responses to “Panel Slowness”

  1. 1
    V Says:

    Also, All my sites on powerade.dreamhost.com
    Do not work!

  2. 2
    Mook Says:

    Mm. And my sites at “go” are extremely slow.

  3. 3
    Mike Says:

    This only affects https://panel.dreamhost.com, all of your sites, email, and individual MySQL databases are unaffected.

  4. 4
    Mary Says:

    My sites are also “going” extremely slow.

    Anyone else experiencing slow sites?

  5. 5
    Mike Says:

    My sites are also extremely slow.

  6. 6
    James Says:

    The problem with the central database would have ZERO effect on your personal sites. If you’re having issues, send a support ticket and I’m sure they can fix it relatively quickly. The central db is VERY separate from our shared db servers.

  7. 7
    Simon Jessey Says:

    This only affects https://panel.dreamhost.com, all of your sites, email, and individual MySQL databases…

    That sentence just doesn’t read right to me!

  8. 8
    James Says:

    I think there needs to be a colon or period after ” https://panel.dreamhost.com

  9. 9
    macbook tips Says:

    Hmm, one of my sites was constantly on and off today.
    And every time just before if was about to submit a ticket it worked again…..
    Does anyone know what the maximum load is for the shared hosting plan? (cheapest deal i mean ;-)

  10. 10
    Danny Cohen Says:

    my sql’s are down, brosefs

  11. 11
    Mike Shaeffer Says:

    my sites are very slow too! and my ticket wont go through

  12. 12
    Mary Says:

    @macbook tips: I been told that my site is hosted along with 1000 other sites! The number was between 1000 and 1100 but i cant recall the exact. What server are you on?

  13. 13
    Mary Says:

    @James: I / We know… but this is the place i can find fellow users with same problems.

  14. 14
    punkbyte Says:

    Um… Ok…

    It’s still down for me.
    The index.cgi page is spitting out all kinds of crazy “not for my eyes” html, debug code, javascript, database connection stuff… blah blah
    How does one contact support if the support panel needs support?

    -jeff

  15. 15
    Sean Says:

    James mentioned this above, but he made it sound like a minor nitpick when it’s actually a severe problem. The punctuation as written is extremely misleading: it reads at first as

    “This only affects https://panel.dreamhost.com, all of your sites, email, and individual MySQL databases”

    which sends people briefly into a tizzy until they decipher that what was meant was something like

    “This only affects https://panel.dreamhost.com–all of your sites, email, and individual MySQL databases are unaffected.”

    Or possibly less briefly if they don’t bother finishing the sentence.

  16. 16
    DaveyJJ Says:

    No, my MySQL databases are down tonight. Worked around 7PM EST and have been down since about 8:30PM EST. They’re on, hang on … barkley:toan …really slow (not returning 20 records to me).

    Furthermore my panel is really slow on fidget.

  17. 17
    G Says:

    Not resolved where I am,

    dreamhost.com
    -Initial login fails and directs to a login page that complains about cookies, then you can login.
    (Cookies are enabled on my system.)
    -Second login page sits at “waiting for dreamhost.com” for about 150 seconds then starts loading the page.

  18. 18
    David Says:

    My Wordpress sites are down sue to my SQL databases being down
    Databases on snowdrop

  19. 19
    Aitor Says:

    My panel isn’t SLOW!! it is DYING!

  20. 20
    why Says:

    Aitor - panel seems ok right now. Of course it can be variable.

  21. 21
    Larry Says:

    All my sites are tampico/spacey/dodger are down.

  22. 22
    Hamish Says:

    Recently I’ve found the panel really slow, but I haven’t seen any improvements - even after this.

  23. 23
    Warwell Says:

    YO. CAN WE PLEASE GET THE OPTION TO NOT HAVE A BILLION THEMES LOAD IN WORDPRESS ON EVERY INSTALL?.

    sorry, forums made me remeber my password…

  24. 24
    Kent R Says:

    Can’t log in…

  25. 25
    joyce Says:

    unable to access panel AT ALL, receiving following error:

    db->do: can’t execute ‘REPLACE INTO session (last,created) VALUES (NOW(),NOW())’ : Lock wait timeout exceeded; try restarting transaction
    HTTP/1.1 500 Internal Server Error
    Date: Tue, 15 May 2007 18:13:11 GMT
    Server: Apache/1.3.33 (Unix) mod_perl/1.27 PHP/4.4.2 mod_ssl/2.8.22 OpenSSL/0.9.7e
    Connection: close
    Transfer-Encoding: chunked
    Content-Type: text/html; charset=iso-8859-1

    14c
    Software error:
    Can’t call method "query" on an undefined value at /usr/local/ndn/web/dhwebpanel/index.cgi line 65.

    For help, please send mail to the webmaster (support@dreamhost.com), giving this error message
    and the time and date of the error.

    0

  26. 26
    Anton Borzov Says:

    Wazzup?
    db server is down (mysql.invisiblepresence.com)
    MySQL: Too many connections in /home/.josefina/dance/

  27. 27
    muninn Says:

    ahhhhhhhhhhhhh…and the status says ‘resolved’? This is really a pain in the arse right now…what was once supposed to be a quick fix is turning into a nightmare. The dreamhost panel has been slower than all the others out there for some time. I’m soooooooo wishing that wouldn’t be the case…anyone…please?!?!?

  28. 28
    Jon Mills Says:

    Panel is still slow. This issue is not resolved even though the status says it is.

  29. 29
    Rickoe Says:

    Idem.

    mysql server is down in mysql.foro.mimecanicapopular.com and mysql.micanicapopular.com (this last i can’t login)

  30. 30
    Herlod Says:

    Panel is CRAWLING. Most of the time returns page source code because of a MYSQL error inserted into the top of the HTTP stream. Duh!

  31. 31
    Kevin Says:

    Control Panel is still down:

    Software error:
    Can’t call method “query” on an undefined value at /usr/local/ndn/web/dhwebpanel/index.cgi line 65.

    For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

    Top notch performance, Dreamhost. Really.

  32. 32
    Ozh Says:

    This panel issue is *definately* not resolved.

  33. 33
    Toby Says:

    Why do you lie? Lying makes me sad in my blood pump.

    Heinz ketchup pours faster than the CPanel. Also can’t add domains… It lets me go through the motions but then they don’t show up in the list.

    Make it go!!

  34. 34
    Mike Says:

    Heinz ketchup pours faster than the CPanel.

    CPanel is awful. I’m sure glad Dreamhost doesn’t use CPanel. :P

    Try Hunts ketchup — much better.

  35. 35
    Matt Says:

    It looks as though this problem is back. Sometimes taking upto 3-4 minutes to load a page in the panel.

  36. 36
    Juan Says:

    yea, super slow now… I wish the panel was distributed across clusters, but that must be a pain in the arse to implement

  37. 37
    Russ Says:

    wtf! My sites are dead and the panel is dying too!

  38. 38
    Russ Says:

    It shit like this as to why I have not migrated my real production money making site over to Dreamhost yet.

  39. 39
    kevin Says:

    getting this error trying to connect to panel:

    db->do: can’t execute ‘REPLACE INTO session (last,created) VALUES (NOW(),NOW())’ : Deadlock found when trying to get lock; try restarting transaction

  40. 40
    Doug Says:

    I’m getting the same error message. I can’t even get into the panel to close my account! How’s that for irony?

  41. 41
    jerry hanzl Says:

    Hey guys, what is going on with the panel. Its over a week. Me and several clients cannot make it in at all, and there doesn’t seem to be any notice here that problems are going on… is it just me.

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