SMTP Problems
We had some problems with SMTP a while ago and the issue is now resolved. Sorry about the service downtime. One of the drives on the database server used for SMTP authentication caused the problems noticed today. We have fixed the issue and are taking steps to make sure this does not occur again, namely a monitor service on the drives for the server. Sorry again about the service disruption, you should now be able to send messages without any problems though there may be a delay initially.
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May 18th, 2007 at 10:19 am
As of 11:18am PDT our mailserver is working, mostly-sort-of, but very, very slow & sluggish and occasionally timing out.
May 18th, 2007 at 10:20 am
not resolved here yet..
May 18th, 2007 at 10:21 am
Frisky still not sending… could be just a lag from overloads. Hoping it’ll be back up any minute now! :crossing fingers:
May 18th, 2007 at 10:23 am
Ok it *looks like* Frisky’s back up. Thanks DH team!!!
May 18th, 2007 at 10:26 am
Not resolved here either.
May 18th, 2007 at 10:39 am
FWIW, postal is back up
May 18th, 2007 at 10:56 am
thanks for resolving this relatively quickly!
May 18th, 2007 at 11:09 am
Glad to be able to send emails now - was slightly worried when I couldn’t earlier!
Thanks for fixing the problem
May 19th, 2007 at 3:41 am
It may be totally unrelated to this problem, but I have lost all email in the “Sent” folder on my IMAP server… I’m filling a support ticket right now, but though you’d like to know…
May 19th, 2007 at 9:20 pm
my website is still down please let me know what is happening ?
May 20th, 2007 at 12:49 am
my site down
May 20th, 2007 at 1:51 am
Mine down too - again
May 20th, 2007 at 4:02 am
I cant receive any email. Last time this happend, the emails (even those I sent as test) NEVER came back.
I cant loose emails, and this is the fourth time email issues have been a major problem (not sure of other intermittent problems in between).
Servers must be over crowded?? I know when I log in to telnet, and look at all users, there are a terrible terrible lot of us on a single server…
crammed maybe?
Anyway, hope the issues resolve, cause there certainly are still issues. Emails outside of dreamhost are working fine.
Thanks guys for the efforts, please update this status site, as the problems are not resolved.
Cheers
jason
May 20th, 2007 at 4:08 am
My SMTP is still refusing connections as well. FIX IT ALREADY!!!
May 20th, 2007 at 4:10 am
SMTP is NOT working on all accounts. I can recieve, but not send. Send was working at 3:54AM PAC then stopped altogether when, fifteen minutes later, I tried sending another email.
Tried to submit a support ticket through that VERY UGLY system you now have, and, upon filling in all the requirements AND posting the error codes from the mailer including using port 587 as well as the standard 25, the stupid, and I mean stupid little wizmo just goes round and round, never showing that the ticket was sent!
Frustrated.
May 20th, 2007 at 4:21 am
My outgoing mail still is not, well, outgoing. This one is still not resolved for everyone. Please help!
May 20th, 2007 at 4:22 am
SMTP seems down as of 14:19 GMT+1 (Central Europe).
Mozilla T-bird reports “SMTP server mail.xxxxxx.dreamhosters.com failed.”
My SquirrleMail outgoing does work, however.
You’ve always been a great hosting firm and I’m sure you’ll get it fixed soon. Good Luck.
Waldo
May 20th, 2007 at 4:25 am
SMTP still down
May 20th, 2007 at 4:27 am
Arghhh! Mails send from my site contact form don’t work.
May 20th, 2007 at 4:38 am
As of now, not only doesn’t SMTP work at all. But it also appears POP is down too. Or connection go through (no POP error) but none of the mails sent in the past 1-2 hours appear. I just tested on webmail too.
May 20th, 2007 at 4:42 am
not getting ANYTHING! i thought i got blacklisted from some place.. i suppose its nice to know that its DH screwing up
May 20th, 2007 at 4:47 am
SMTP of murcielago is not working. (9h46 GMT -0300)
May 20th, 2007 at 4:52 am
sunday, may 20th, 7:30 CST - looks like you are having some difficulties again.
May 20th, 2007 at 4:53 am
Hi!
SMTP is still not working!
The server doesn’t accept external connections.
14:53 GMT+1 (Central Europe)
May 20th, 2007 at 4:58 am
About an hour ago it stopped being possible to send mail. Now it won’t receive either. My server is butler and I am on the spunky cluster for email. Dreamhost really needs to do something about the reliability of its mail set up.
May 20th, 2007 at 4:59 am
Hey guys, you contacted the DH support? Enter in chat room.
May 20th, 2007 at 5:07 am
Great, now I keep being asked for my user name and password by Outlook when I try to check my email. Whats going on!?!?
May 20th, 2007 at 5:14 am
My mail isn’t working for sending or recieving… I tried using pine and send mail …
May 20th, 2007 at 5:21 am
It does not work here in Spain either ( 3 pm )
May 20th, 2007 at 5:31 am
still not working for me either! (10:31am @ GSM-3)
May 20th, 2007 at 5:47 am
Not resolved here too
May 20th, 2007 at 5:48 am
Still broken for me too.
May 20th, 2007 at 7:00 am
Still broken. Sending and receiving.
May 20th, 2007 at 7:35 am
I can receive but not send.
May 20th, 2007 at 8:03 am
I can’t send email either. recieving is fine, but I hope this is not a recurring issue. I just signed up and was about to move several clients here, who’s biggest concern is their email.
May 20th, 2007 at 8:12 am
Bill, Dreamhost is no place for clients.
May 20th, 2007 at 8:17 am
Nope. No Sendy, at least not consistetly. Happened last week, too.
Geting a bit tired of al of this. Spending my lunch hours looking for other hosts.
May 20th, 2007 at 8:32 am
Mine still isn’t working…:(
May 20th, 2007 at 9:24 am
Mine is not working… I hope this gets resolved soon.
May 20th, 2007 at 9:35 am
a1.balanced.frisky.mail.dreamhost.com is still refusing connections to TCP 25
May 20th, 2007 at 9:54 am
Ok, I think mine is ok now.
May 20th, 2007 at 10:02 am
No it isn’t.
May 20th, 2007 at 10:17 am
I can’t send emails either. I hope this is going to be fixed soon.
May 20th, 2007 at 10:37 am
I can’t send mails.. its refusing connection to a1.balanced.frisky.mail.dreamhost.com.
Error (in my mail client): Connection restarted by pair.
May 20th, 2007 at 10:39 am
SMTP broken for me too on all my DH hosted domains.
May 20th, 2007 at 10:52 am
STILL broken, now not EVER sending, before it was just flaky.
Getting REALY REALLY TIRED of all of this nonsense.
New host, coming soon. Goodbye, Dreamhost…it was nice (sometimes) while it lasted.
May 20th, 2007 at 11:40 am
Looks to be working now.
May 20th, 2007 at 12:26 pm
still down… shit!
May 21st, 2007 at 12:39 pm
SMTP errors intermittently today. Adding to my support ticket thingy.
May 21st, 2007 at 12:53 pm
I am still having problems with SMTP…
May 21st, 2007 at 12:59 pm
Still problems sending here as well. Receiving is not a problem.
May 21st, 2007 at 1:03 pm
My SMTP still down…
May 21st, 2007 at 1:05 pm
I’m seeming to have problems with it at the moment.
May 21st, 2007 at 1:12 pm
still not working. Can’t send mail all day using the DH SMTP. Having to use my localhost SMTP BUT I’m getting rejections there too because recipient hosts SPAM checkers are unable to connect to my DH SMTP to verify my sending account is real…
May 21st, 2007 at 1:13 pm
No, NOT working.
AGAIN.
May 21st, 2007 at 1:21 pm
SMTP still not accepting connections as of 220p PT. Sending mail through the Webmail interface appears to work.
May 21st, 2007 at 1:30 pm
The problem appears to be repaired as of 231p PT.