SMTP Problems

We had some problems with a backend service that caused SMTP service to go down. Total downtime was around 30 minutes. SMTP service should be completely restored now. We are working on ways to balance the service that failed so that we can avoid downtimes like this in the future.

Note: if you are having sending and receiving problems you are likely still dealing with issues related to the newest post about network problems.

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11 Responses to “SMTP Problems”

  1. steve Says:

    Still having outgoing email problems.

  2. Simon Jessey Says:

    Well that’s crap. In light of this disgraceful turn of events, I think I should be entitled to send my next 10 emails for free!

  3. michelle Says:

    i’ve been having the outgoing mail problem a lot lately. right now i really, really need to send some mail. please address soon. thanks.

  4. shaun Says:

    Anyone know of a more reliable hosting service? The past few weeks have been painful and are beginning to affect my business in a very negative manner

  5. Matt Says:

    As someone who is not an idiot, I do not run my business from a shared host. These last few weeks have negatively affected…my ability to update my blog?

  6. mike Says:

    My mail has been down a lot too. Is there a long-term solution in the works?

  7. shaun Says:

    Matt - Guess you’re a genius then.

  8. princess nix Says:

    LOL too easy.

    Thanks for getting it back up, guys! I appreciate everything you guys do : )

  9. Roslyn Says:

    Still seeming to have SMTP or loading issues for our hosted site.

  10. Richard Stuffy Says:

    I’ve been googling around and some point to mediatemple as a nice alternative.

  11. Mike Says:

    You might be good at spamming for mediatemple — but you’re not very good at researching hosts if you think that’s a smart move.

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