Spacey filer issues

One of our network fileservers on the spacey cluster is having some problems and causing issues with many servers on the spacey cluster. Our admins are looking into the problem and will have an update shortly!

We apologize for the inconvenience!

Update 18:24PST: Looks like one of the disk shelves blew a fiber channel controller. We’ve replaced the controller and are making sure it’s happy before we put it back into production. Update soon.

Update 19:38PST: The file server is back online and we are working hard to get services smoothed back to normal. If you’re still having issues, please contact support. Thanks!

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80 Responses to “Spacey filer issues”

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  1. 1
    Sleepy Says:

    *sigh*

  2. 2
    Aren Says:

    Does the spacy cluster involve the machine snapple? Just recently started to get internal 500 errors on our php enabled sites

  3. 3
    Kevin Says:

    Thanks for the update. Is there a public list of the DH clusters and which machines are on them?

  4. 4
    scott Says:

    500 internal server error here too but im on “punch”

  5. 5
    Ryan Says:

    Would this contribute to a high CPU load? My server has had around 80% CPU load.

  6. 6
    Michael Says:

    My site seems to be working better than ever right now. I don’t know why it would be doing that but it is.

  7. 7
    zylox Says:

    Aren: snapple being a drink I would think it is on the spacey cluster. Just check your “Account Status” in the panel and see what the mail server says. That’s your cluster.

    My pages are down due to this. We just had files issues on spacey YESTERDAY!

  8. 8
    Mousee Says:

    First - from what I’ve gathered, the Spacey cluster involves most of the drink-named servers.
    Examples being barqs, welchs, dads, aquafina, etc. I imagine snapple and punch are likewise part of that cluster too then.

    And yes, it will indeed inflate server loads by a good amount.

    My site still loads quite fast though… hopefully it stays like that! ;)

  9. 9
    Sleepy Says:

    Perhaps I’m dumb, but I don’t understand how I can have 4 sites on the same server, and have one up (and quite fast) but the other 3 dead? That makes no sense.

  10. 10
    CA RO Says:

    wtf, punch down :( drink-named servers down, wtf

    unacceptable

  11. 11
    Aren Says:

    Oh blah.. I”m definitely on the spacey cluster then @_@

  12. 12
    kt Says:

    please fix fast :\

  13. 13
    Aren Says:

    Sleepy: is the website that is fast a static site? or a php site? I’m only getting the errors on my php sites, and not my regular static/flash based sites(that load really fast)

  14. 14
    kt Says:

    BTW Aren your site works for me :)

  15. 15
    Aren Says:

    kt: My website is experiencing on-and-offs. One second it works, the next it’s 500 error.

  16. 16
    kt Says:

    BTW my server is monster and thats not a drink name :\

  17. 17
    kt Says:

    @Aren, ah I see.

  18. 18
    Sleepy Says:

    Aren:

    All of them php… none static. :/

  19. 19
    Aren Says:

    Sleepy: Very strange indeed

  20. 20
    Shock17.com Says:

    In the morning, visit my site http://www.shock17.com/

    500 - Internal Server Error
    The server experienced an unexpected error. Please verify the address and try again.

  21. 21
    Satish Talim Says:

    My site loaded 2 mins ago and after that nothing happens - it’s dead. Kindly fix the issue fast…

  22. 22
    Dreamhost Customer Says:

    Spacey has had problems for months…why it is even still in the system is beyond me. Spend some money already.

  23. 23
    kt Says:

    How do I tell if Im on spacey

  24. 24
    Bob Says:

    I just had this 500 internal server error yesterday too. Spacey blows.

  25. 25
    Sleepy Says:

    kt: go to your panel and in the upper right corner is “account status”. Click that, and the drop down will tell you.

  26. 26
    CA RO Says:

    in a month, 4-6 probs with spacey, j’en ai marre :((

  27. 27
    DCR Says:

    My Web Server is not spacey thus I’m getting this error. But my Webmail server IS Spacey so that might be corrupting the WebServer I’m guessing…

    Anyways, hope this gets fixed soon, and good luck.

    Thanks for all the hard work.

  28. 28
    DCR Says:

    Wo0t! I think my Website is working now. Thanks

  29. 29
    kt Says:

    hmm my web server is monster but my email server is spacey. does this mean my site is down for another reason?

  30. 30
    Mousee Says:

    @DCR - there is no *server* named Spacey at DH (as far as I’m aware anyways). The *cluster* you’re on, denoted by the name of your mail server, should be spacey.

  31. 31
    Katie Says:

    My files are on smoothie and my email on spacey, but all I’m experiencing is slow loading. Which is weird because my site loads fast and my forum super slow. Whatever, keep up the work Dreamhost!

  32. 32
    kt Says:

    Can anyone tell me if this is realted to this problem:

    shell service for user *** on monster error Your home directory does not exist on your web server.

  33. 33
    Katie Says:

    Never mind, my site is super slow too.

  34. 34
    siyahrenk Says:

    Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

    error id: “bad_httpd_conf”

    So my email server is spacey. Not a web server(coke). i dont have an any mail account on the sites. And my 12 sites is down.

  35. 35
    Angry Dog Says:

    when it rains it pours.. and pours and pours and pours…

  36. 36
    Jason Says:

    top - 18:27:20 up 13:33, 3 users, load average: 573.46, 571.46, 542.40

    573 avg seems a bit high…

  37. 37
    Katie Says:

    @ Siyahrenk: Coke is on the spacey cluster. That’s why.

    My site has been loading for 5 minutes now. And still going. Please fix very soon!

  38. 38
    Katie Says:

    THANK YOU DREAMHOST!

  39. 39
    Katie Says:

    Thank you Dreamhost! You fixed it very fast!

  40. 40
    Jason Says:

    Milk is down

  41. 41
    Ryan B Says:

    I wondered why i was getting 504s just now. I wonder if the slowness I reported caused this…

  42. 42
    Jason Says:

    back up, sweet

  43. 43
    Raymond Says:

    pepsi is down.

  44. 44
    siyahrenk Says:

    it must be an index page with text looks like “updating…” in this issues. But now fallin visitors, fallin search engine points.

  45. 45
    javi Says:

    squirt is down

  46. 46
    javi Says:

    We are up again…

    http://copaamerica.com.ve

  47. 47
    Jake Says:

    to KT: yes, monster is a drink. it’s an energy drink.

  48. 48
    ThaDon Says:

    WtF???

    Do you really call this a propper Service on Customers. Every second day major Problems.

    You should probably think about some new employees. If possible, someone who knows what to do should be amongst them.

    It seems like you have a lack of them.

    To get it Clear: You want to be payd for a Service that every normal kid with a free host could get working better.

    Have a nice Day…. after getting your Service straight….

  49. 49
    Shock17 Says:

    My website is now running. Thanks DH!

  50. 50
    A Says:

    Always goddamn spacey. You’d think that would be a hint that mebbe they should look into why that cluster, above all other clusters, has so many damn problems.

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