Archive for June, 2007

Server ‘yen’ getting new hardware.

Posted 10 months, 4 weeks ago (June 19th, 2007 at 5:37 pm PST)

The public network interface on yen failed, so we’re moving it over to new hardware.
This should take about 30 minutes, and when it finishes we will post an update here!
Update: Yen is over on the new hardware now, services will be coming up shortly.
Update: Yen is now back up fully. If you have any […]

PHP/CGI permissions problems!

Posted 10 months, 4 weeks ago (June 18th, 2007 at 7:38 pm PST)

Many of you are still reporting issues with your php and cgi applications, and we pinned this one down, too.
On some servers, apache’s suexec binary was installed without setuid permissions, causing it to not function. This was causing user’s scripts to not run as their user. If the script needed access to certain […]

500 Internal Server Errors

Posted 10 months, 4 weeks ago (June 18th, 2007 at 4:50 pm PST)

We’ve gotten a flood of reports of 500 Internal Server Errors and have tracked down the cause!
We are upgrading a couple of packages and it’s causing php to break momentarily. For some reason when we rolled out the package last week to our “frisky” cluster, none of this happened, so we went ahead and […]

SSL certificate renewal for most customers

Posted 11 months ago (June 17th, 2007 at 7:13 pm PST)

Our current “mail.dreamhost.com” certificate used by most of you for SSL email is up for renewal on Friday! We will be replacing it with a newer, better certificate with the name:
*.mail.dreamhost.com
It is also signed by an internal certificate authority, “New Dream Network Certificate Authority”. This means two things! First, most of you will get a […]

Unavoidable Power Restructuring for 4 half-cabinets

Posted 11 months ago (June 15th, 2007 at 7:08 pm PST)

Unfortunately we were informed this week that one of our datacenters is requiring us to switch 4 of our circuits from one power feed to another. This will take place on Tuesday night, June 19, at 11pm PDT. The circuit switchover should take approximately 5-15 minutes from start to finish. This downtime window is […]

Postal file server issue

Posted 11 months ago (June 12th, 2007 at 8:33 am PST)

One of the file servers on postal which serves files for a small number of customers is having issues this morning, causing some domain downtime for certain postal cluster servers. Admins are on the scene and are working on this issue now. Possible effected servers are:
annie apu bart bitters brandine burns carl chalmers […]

DreamHost Webpanel database upgrade June 20, 10PM PDT

Posted 11 months ago (June 11th, 2007 at 5:12 pm PST)

We will be performing some maintenance on our central databases beginning Wednesday, June 20 at 10PM PDT and ending 4 hours later at Thursday, June 21 at 2AM PDT. The expected downtime within this window is 2 hours. This will bring the DreamHost Webpanel, as well DreamHost-provided Squirrelmail offline.
Update Thu Jun 21 00:41:31 […]

File Server Maintenance

Posted 11 months ago (June 11th, 2007 at 4:23 pm PST)

One of our file servers has been having increasing stability issues lately, due to the severity of the problems it causes when it goes down we are performing a live upgrade of it’s firmware and software today. The upgrade should only affect 233 users total, during this time we will do everything we can to […]

Web Hosting Break-Ins, Security Update

Posted 11 months ago (June 11th, 2007 at 3:17 pm PST)

This is a follow-up to our previously announced security breach.
Once we identified the original problem, implemented some immediate security tightening measures, and assessed the scope of the problem, we immediately notified our affected users. The best way to improve security is to share information about flaws like this and we hope that being public […]

Major Ddos

Posted 11 months, 1 week ago (June 9th, 2007 at 8:36 am PST)

Major ddos this morning has left many sites (web and mail), inaccessible. The attack is being addressed and seems to be dying down on its own. We apologize for this disruption of service and any updates will be forthcoming. While this issue is addressed and resolved, there might be a few straggling domains/sites that we’re […]