Archive for June, 2007

New Feature: Disallow FTP on Shell users

Posted 1 year ago (June 8th, 2007 at 5:12 pm PST)

If you have users that you only use with SSH and/or SFTP you can now disallow FTP logins altogether from our web control panel. To do this, simply go here:
https://panel.dreamhost.com/index.cgi?tree=users.users&
Then edit the user you want to change, and toggle the ‘Disallow FTP?’ checkbox. Save the user and the change will go live in [...]

guinness backup drive replacement

Posted 1 year ago (June 8th, 2007 at 12:53 am PST)

It looks like the backup hard drive in guinness has called it quits. We have to take the server down to replace it, as it is not one of the hot-swap raided hard drives that your live MySQL data resides on. I’m sorry for the inconvenience, the downtime should only be about 10 minutes.

Update! The [...]

Security Breach

Posted 1 year ago (June 6th, 2007 at 4:08 pm PST)

UPDATE: 2007/06/07 6:49PM PDT - We are in the middle a more thorough investigation and some new information has turned up. While we did detect some unauthorized access to our user web control panel, in at least some cases it looks like that may not be to blame for the compromised ftp accounts. [...]

WebFTP upgrade

Posted 1 year ago (June 6th, 2007 at 11:21 am PST)

In just a few short minutes, we’ll be upgrading our WebFTP system. During the upgrade, we’ll have to take the system offline so we can change the database layout. It should only be a few minutes until WebFTP is up and running again.
OK, everything appears to be working again. Please let support [...]

File server issues

Posted 1 year, 1 month ago (June 5th, 2007 at 12:12 pm PST)

If you’re on the spunky server cluster (check it in the control panel under Account Status in the upper right corner, your mail server would be listed as spunky), then you may be experiencing slow access to web and email, and may be having issues with your files (missing or wrong ownership) or users. We’re [...]

Fileserver firmware upgrades

Posted 1 year, 1 month ago (June 5th, 2007 at 3:33 am PST)

Tomorrow night, Wednesday, June 6th, 2007, at 12:00AM (Midnight) and Thursday, June 7th, 2007, at 12:00AM we will be performing an upgrade on one of our file servers. This is required to fix a couple of bugs which have been fixed in the latest release of code. The total estimated downtime for people on affected [...]

Web Panel Access Intermittent

Posted 1 year, 1 month ago (June 4th, 2007 at 5:38 am PST)

Some of you may be experiencing problems accessing our control panel. Our admins are investigating this issue and hopefully will have it resolved very soon. Please check back here for updates.
UPDATE 7:45am - The problem has been resolved. We apologize for the inconvenience.

Web Panel Down

Posted 1 year, 1 month ago (June 3rd, 2007 at 9:09 am PST)

As you may already know, the web panel is offline. We haven’t determined the exact cause yet, but believe it’s a switch failure. Our admins are working on it right now, and will have an update for you shortly.
Other functions may be affected, such as webmail, however all other services should be online.
We [...]

Spunky Mail Authentication Problems

Posted 1 year, 1 month ago (June 1st, 2007 at 9:06 am PST)

We are experiencing issues with the database machine that handles authentication. As a result you may encounter login errors when attempting to access your mailbox. Our admins are diligently working towards resolving this matter. We sincerely apologize for any inconvenience this has caused. Please check back here for future updates.
UPDATE: This issue was resolved literally [...]