Network Problems - router issues persist
Sorry about the network problems. As has been documented on DreamHost status we have been dealing with network issues lately. We are on top of this problem right now and we’re working on getting things back up for you. We are in continued contact with Cisco support and we have outstanding tickets with them regarding these issues. Please check here for updates but we’ll do our best to get things working as soon as possible.
Update 8/29 4:50pm: We are still working with Cisco on this issue but it is not actively causing any problems. When the router does act up we will post new announcements for those cases. So even though this is an ongoing issue, the problems themselves are not ongoing unless you see a post from us regarding a problem. Just wanted to clarify.
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August 27th, 2007 at 12:16 pm
I think it’s time for me to start looking for another hosting company. This year has been really bad and downtime has increase.
August 27th, 2007 at 12:16 pm
Yeah.
August 27th, 2007 at 12:16 pm
You can do it!
August 27th, 2007 at 12:17 pm
Customer support is great but downtime I’ve noticed is becoming more and more noticeable.
August 27th, 2007 at 12:17 pm
It’s been ongoing, yes. Seems every time I pop open winSCP to do a secure ftp connection, it gets interupted by a network issue. All within the last 2 weeks.
August 27th, 2007 at 12:18 pm
How depressing… MediaTemple it is for me I guess.
August 27th, 2007 at 12:18 pm
Ah… so that’s what it was… hope it gets resolved soon. Go go go!
August 27th, 2007 at 12:18 pm
Me too
August 27th, 2007 at 12:18 pm
I think its time for a new host too - I signed up for Pingdom about 10 days ago and its eye opening to actually see the amount of downtime my site has that I was completely oblivious to.
August 27th, 2007 at 12:18 pm
I agree, this down time is getting ridiculous! I’m a professional web designer, and when my clients can’t see their design comps because the server is down again, and again, and again, and I can’t access my FTP server, and a host of other issues, then I think I need to find a new hosting company.
August 27th, 2007 at 12:19 pm
I’m a bit concerned myself. This year HAS been really bad for downtime. Dreamhost used to be so reliable. This year, so far, I’ve lost count how many times my site’s gone down, sometimes for a long period of time. Yet, I’m still paying and receive no compensation for that time I’ve lost traffic.
Dreamhost, why are you hurting me, baby?
August 27th, 2007 at 12:19 pm
I am seriously starting to consider moving as well. Any thoughts on a good replacement?
August 27th, 2007 at 12:20 pm
GEEZUS CHRUST this does happen way too often…i know as a business owner i should move elsewhere, but ironically Dreamhost has killed so much of my business, i can’t afford to move. i just really wish they’d stay up as often as promised…SOME downtime os OK, but this happens several times a week! please fix this Dreamhost, please!
August 27th, 2007 at 12:20 pm
Tanc - we moved our hosting to (mt) last week but kept the DH account hoping they’ll recover… alas, no recovery. I’m glad we made the move.
*sadface*
August 27th, 2007 at 12:20 pm
Can we get a time frame?
If this keeps up, I will have to move hosts… Its nothing personal, its just lately your service has been bad.
Anyone have any suggestions?
August 27th, 2007 at 12:21 pm
Does anyone know how flexible DH are on their 97 day money back guarantee?
I’m about two weeks outside of mine (on my most recent renewal) and would very much like out. I gave them the benefit of the doubt last time and am starting to regret that.
August 27th, 2007 at 12:22 pm
i guess i could go though the headache of switching, but then i would either be mad at someone else for downtime or mad that i’m paying up the butt for comparable options and space. besides, now i have an excuse to fuck off and walk over to the park with my dogs.
August 27th, 2007 at 12:22 pm
At least we know you are owrking on it… just started hosting with you guys too..
August 27th, 2007 at 12:23 pm
you can only have two of the following - cheap, feature rich, 99% up time.
August 27th, 2007 at 12:23 pm
May I be reimbursed for the month? My downtime has stopped cash flow.
August 27th, 2007 at 12:24 pm
Is this the reason webmail is not working properly and we can’t contact Support? Perhaps having Support mirrored somewhere mightn’t be a bad idea.
August 27th, 2007 at 12:26 pm
Alright…
If anyone want to change hosting provider, i’m offering a rock solid offline solution - you can get a frazzzzzzzillion znafubyte for next to nothing , and it will never go down, because, it’ll never come up.
Sorry for stealing your business strategy, dreamhost.
Pun intended.. its just near impossible to work when its dead slow one day and 3 feet under the other
August 27th, 2007 at 12:27 pm
GO GO GO! Cisco Take the point!
Please Timothy! If your main source of income is running on a shared hosting plan then you should smarten up!
August 27th, 2007 at 12:28 pm
Yeah, I’m off DreamHost ASAP. This is just ridiculous.
August 27th, 2007 at 12:29 pm
has anybody tried dnsmadeeasy.com as a dns failsafe solution?
or dnspark ??
August 27th, 2007 at 12:30 pm
This is ridiculous. I’m trying to show a client their new site and this shit happens. GREAT! Makes me look both stupid and pathetic. Instead of spending all your profit out boozing, snowboarding, sailing, etc why don’t you spend it on some fucking talent so your shit works. I’m finding a new host.
August 27th, 2007 at 12:30 pm
I feel like a yo-yo…up-down-up-down
August 27th, 2007 at 12:31 pm
Stop taking pictures of your employees goofing off and posting them on your site while your service sucks! Maybe if you people actually worked then your product would be worth something… patiently waiting the ok from my superiors to move hosts.
August 27th, 2007 at 12:32 pm
For those of you looking for an alternative http://mcleanhosting.com/ is going to go live shortly. That’s where I’m moving.
August 27th, 2007 at 12:32 pm
My offer to give birth to Dreamhost babies still stands.
August 27th, 2007 at 12:32 pm
yeah… this may just be the final straw for me too…. I don’t have any business web sites with DH (that would be silly) - but I have a lot of test and development stuff… kinda makes it tough to get any work done.
August 27th, 2007 at 12:33 pm
My site and database are actually back up, but most of the users who were online seem to have gone elsewhere.
I’m looking at slicehost as the next step up
August 27th, 2007 at 12:33 pm
Yeah, the downtime is getting nuts. It reminds me of PHPWebhosting. They were great for a while, but went down all at once and never came back.
August 27th, 2007 at 12:33 pm
Ever heard of fault tolerance? This is honestly getting ridiculous lately. Fortunately its an easy migration for me to another hosting provider.
August 27th, 2007 at 12:33 pm
Argh, not good. I really hate to move all my stuff, but this has been a bad few weeks.
August 27th, 2007 at 12:34 pm
thank god im not in the datacenter from hell (havent been hit by any of these)
August 27th, 2007 at 12:35 pm
You promoting your own hosting? Not even up yet. How do you know they are any good?
August 27th, 2007 at 12:36 pm
oh wow.. dreamhost down? NO WAY!!!
I like it how people post stuff like “oh no, dreamhost is down, lets see how many people claim they’re going to switch providers!”.
In reality, it’s absolute blasphemy how much downtime that dreamhost has had in the past MONTH ALONE.
It’s always the same problem too.. it’s really embarrassing to host a client of mine on dreamhost and have them call you every other day with “THE EMAIL IS DOWN” and have it actually be a real problem and not just some stupid client problem.
August 27th, 2007 at 12:37 pm
Besterp12, I think I actually helped to bring you here after the horror that was phpwebhosting. I’m sorry that Dreamhost is being so unreliable.
See, Dreamhost? You’re making me look bad
KageNeko
August 27th, 2007 at 12:37 pm
Fuck, I just talked a client into signing up for another 3 years of Dreamhosting. Now he says I’m an idiot. Meanwhile, another client can’t reach me all morning to respond to the proofs I sent all weekend. Finally DH reveals the problem, but I’m already using a new gmail account by this point.
Not the kind of Monday I wanted.
August 27th, 2007 at 12:40 pm
It’s a friends and family thing right now, we’re running several business sites on it. I just use DH for my blog but the downtime has gotten out of hand (and I have about a hundered regular readers), so I’m moving.
The site’s not ready yet, know, but if it’s an emergency drop Jimmy a line and see if he can give you a hand: jimmymclean@gmail.com. If not, that’s cool too
August 27th, 2007 at 12:40 pm
While I don’t expect 99% uptime from a feature-rich budget hosting provider I’m frustrated by the past months problems.
It would seem that decency and smart business practices would compel Dreamhost to offer a heartfelt and financially enhanced apology.
August 27th, 2007 at 12:41 pm
another outage. what is happening over there???? you are making look bad as i have refereed all my client to you as well as hosted my own site.
when are things going to go back to the way they used to be, the days without any problems????
August 27th, 2007 at 12:41 pm
Heh, your posts also sent me to PHPwebhosting back in the day…
Not your fault though.
August 27th, 2007 at 12:43 pm
HAH!
I owe them a month of charges so after I sent a support inquiry, they send me a reminder that I need to pay them.
Gee, funny. My site’s down and they want me to pay for the privilege
Guys, how about you earn that money first?
August 27th, 2007 at 12:44 pm
I moving my sites to dedicated hosting else where, at least I would lose ad revenue………….to down time
August 27th, 2007 at 12:44 pm
Sadly, you’re right, though. This IS starting to play out just like the phpwebhosting fiasco. Reliable for a long time then all of a sudden, things broke and broke hard, and there was no compensation for the downtime.
August 27th, 2007 at 12:45 pm
Not too Dreamy, at least the good ones. Pretty much more of a nightmare.
August 27th, 2007 at 12:45 pm
Good luck trying to find a hosting company that is as good and priced even simialr. If they promised 99% uptime that would mean you’d have 3.65 days down over a year and they do better than that. 100% doesn’t exist over the long haul. The outages are annoying but be glad it’s your biggest annoyance in life.
August 27th, 2007 at 12:45 pm
What the heck is going on over there at Dreamhost?? It seems the last few weeks everything has gone to pieces! My service has always been reliable until now. I love you guys but this is completely unacceptable. I don’t want to have to start looking for another provider, get your act together. I think I deserve some financial compensation for this downtime…