RESOLVED Major Network Outage
It seems our core router is having some major issues right now. We’ve got admins working on this and will post more info when we have it.
Update 4:12pm by Jamesh: The networking issue seems to be resolved, the outage should have only been for fifteen minutes or less. There are still some servers that may need attention, so please continue to wait to contact support if you’re having trouble.
Update 4:26pm by Jamesh: All webservers appear to have recovered gracefully, we all apologize for the outage.
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August 29th, 2007 at 4:07 pm
Whew… I thought I broke my site!
August 29th, 2007 at 4:07 pm
YOU SUCK!!!
August 29th, 2007 at 4:07 pm
“Home Depo, you can do it! We can’t help!”
August 29th, 2007 at 4:08 pm
hahaha, I was just waiting for a message to appear here!
*waits*
August 29th, 2007 at 4:08 pm
More and more from the failing Dreamhost. Id almost rather use AOL!
August 29th, 2007 at 4:08 pm
Again!?
August 29th, 2007 at 4:08 pm
WOW
August 29th, 2007 at 4:08 pm
Perhaps a little compensation this time?
August 29th, 2007 at 4:08 pm
this is the best place to hang out.
August 29th, 2007 at 4:08 pm
Never ceases to amaze me when DreamSuck goes down… What a shame, and to think, people actually beleive the hype that they are cheap AND have good service.
No, Just cheap.
August 29th, 2007 at 4:08 pm
So, “only” i cant view my website.
August 29th, 2007 at 4:09 pm
Duct-Tape fixes everything
August 29th, 2007 at 4:09 pm
This has officially reached severity level ridiculous.
In the words of Ron white “Put on the damn helmet.”
August 29th, 2007 at 4:09 pm
Our flood of comments alone will problem shut down the server again
August 29th, 2007 at 4:09 pm
Dang, right in the middle of a blog post, too.
Take your time and fix it right, guys!
“But I ain’t mad; it’s all right…” — Will Smith, Independence Day.
August 29th, 2007 at 4:09 pm
Come on guys, I can understand once or twice but this crap happens at least once a week
August 29th, 2007 at 4:09 pm
Maybe you guys should only posting when everything’s working… ’cause lord knows that’s the exception lately.
August 29th, 2007 at 4:09 pm
time to look for a new host
August 29th, 2007 at 4:09 pm
With all the router problems I would guess Circuit City linksys?
August 29th, 2007 at 4:10 pm
It does seem like we’re having trouble maintaining a good, solid 70% uptime… :-]
August 29th, 2007 at 4:10 pm
Hmm….funny though, dreamhost.com is still running like a champ. Hey Dreamhost, what hosting provider do you use? I’ll take it.
August 29th, 2007 at 4:10 pm
I just realized that, whenever DH has trouble and we all come here to [s]complain[s] be supportive, you essentially get a bunch of people together who were in the middle of work. Of course, not everyone is in europe, but for those of us who are… we suck for working this late at night!
August 29th, 2007 at 4:10 pm
Damn, I’m in the wrong business. Why didn’t I think of taking people’s money and then never offering them service!!
August 29th, 2007 at 4:10 pm
I wonder who hosts dreamhoststatus.com… they seem reliable.
August 29th, 2007 at 4:11 pm
I thought I broke my site.
August 29th, 2007 at 4:11 pm
I guess im going to change to another hosting, this is ridiculous, seriusly. All my clients are desperate.
August 29th, 2007 at 4:11 pm
man, my first day in dreamhost and I get this?
August 29th, 2007 at 4:12 pm
Why don’t you bozo’s give them a break? Don’t you have enough sense to realize that when they are down they are scrambling to fix it?
Don’t you have enough sense to go somewhere else if you don’t like it?
Sheesh, put on your big girl panties and deal with it! Who in their right mind is going to use a discount 7 bucks a month hosting service for “mission critical” applications anyway? Anyone foolish enough to do this deserves to have their sites down! Maybe they’ll loose their jobs and someone with a half brain’s worth of intelligance will come along and fill the position.
As for me? Keep up the good work boys, I’m sure it’ll only be down a little while.
August 29th, 2007 at 4:12 pm
My site is up again…. Why dreamhoststatus is ever online? omg
August 29th, 2007 at 4:12 pm
Back for me - later suckers!
August 29th, 2007 at 4:12 pm
you have got to be kidding…..this better we resolved quick….this is bs.
August 29th, 2007 at 4:12 pm
haha, I can’t believe all the whinning that goes on in these things. This is not a software or server config issue. These are hardware issues. I for one hope dreamhost calls cisco and tells them to replace there routers with good ones. However, failures are bound to happen. I know this is becoming back to back, but what can you do when you have hardware failure?
so lets give dreamhost a little slack here.
August 29th, 2007 at 4:12 pm
The weird thing to me is, Dreamhost support always seems so conscientious, but its uptime always seems so bad. I’ve been with them for 3-4 years now, and it’s been this way for a long time.
August 29th, 2007 at 4:13 pm
perhaps we should find out where dreamhost host this status page, it seems to be up a lot more than they do!
August 29th, 2007 at 4:13 pm
I know what you mean Silveira, my first day too, I thought I had broken some code at first case nothing would load :-p hahaha
August 29th, 2007 at 4:14 pm
You guys need something higher than “high” severity, like “OMG WE’RE GONNA DIE!”.
Besides that thanks for at least keeping us in the loop. How long till you just chuck the problematic routers and replace them? heh
August 29th, 2007 at 4:14 pm
I see Dreamhost.com and dreamhoststatus.com are still up, I wonder if they are using old hardware. Seriously Myspace has gotten to the point of being more reliable.
August 29th, 2007 at 4:14 pm
I can’t believe all this negativity from everyone. It’s pretty fucking sad, Dreamhost does what it is supposed to to, unforeseeable downtime is always a burden, but they are dealing with it the best they can. DH knows they’ll have bitch ass customers complaining and will likely feed you a bandwidth increase pie to shut you the hell up.
I hope you don’t treat your waiters and waitresses like you treat dreamhost. Assholes.
August 29th, 2007 at 4:14 pm
for what it’s worth, it’s over 100 degrees in LA today. lots of power problems around. not sure if that’s the issue, but let’s give them a break.
August 29th, 2007 at 4:15 pm
damn, i guess our comment party is over. see you guys next week.
August 29th, 2007 at 4:16 pm
Over my ass.
Irregardless of hardware issues, they should have enough redundant equipment to deal with this. I cant even believe that they have this many cisco failures…..
August 29th, 2007 at 4:16 pm
@Ricky, I for one think that the Dreamhost folks are great and that hardware failures occur and that’s a fact of life, but I would think you could understand people’s frustration. They didn’t sign up to have half-the-time Web hosting for $7 a month. Who would? (Well, I guess I would, since none of my sites are ‘mission critical.’ :-] ) Still, their support response to every small issue I’ve had has been speedy and competent, so I’m confident that they’re working in good faith to keep this stuff working as best they can.
August 29th, 2007 at 4:17 pm
give them a break ?
I’ve test several hosting site ping, dreamhost is the baddest one.
Downtime is always high in summer, but I will move by the end of the year too.
August 29th, 2007 at 4:17 pm
[quote]Why don’t you bozo’s give them a break? Don’t you have enough sense to realize that when they are down they are scrambling to fix it?[/quote]
The issue is, they’ve been having these sorts of problems for YEARS. They still can’t get their network to stay up as much as most of their peers are able to.
And, yes, I am in the process of finding another host. I’ve got a decade’s worth of stuff configured on here, so it will take enough time I’m very carefully choosing my next host.
August 29th, 2007 at 4:18 pm
Back up, Thanks DH!
August 29th, 2007 at 4:19 pm
back up here, wtg guys.
August 29th, 2007 at 4:19 pm
Wow, back up after what? Two whole minutes of downtime? I guess all you whiners can now drift back to your “OMG! Look at me! I’ve got a web page with a stupid blog on it!”…er….I mean, your thousands and thousands of customers that you choose to host on a discount web hosting service!
Use this uptime to get a rectocranial extraction guys! Stop popping pimples and playing with yourself, beg your mommy for some money and get something better. Or better yet, STFU!!
August 29th, 2007 at 4:22 pm
I like what Ricky says.
Downtime happens. Get some dedicated hosting and spend some major $$ if you want something more solid. Neither I or my customers have experienced any detrimental downtime. But then again, I used to work for a few ISP/Hosting companies, so these little bitches aren’t anything new to any company…there’s 12 whiners for every 1 issue.
August 29th, 2007 at 4:23 pm
The issue is, they’ve been having these sorts of problems for YEARS
So…you’ve been with them for years and they have been having the same issues for years…um…exactly WHO is the dumbass here?
And if it’s taking you YEARS to find a new host…my advice is to stop trying to live this “interweb” fantasy you have going and go back to picking fruit or whatever your day job is!
August 29th, 2007 at 4:24 pm
Btw, you tech nerds don’t really understand the concept of Ping Tests and how inaccurate they can be in terms of actual up/downtime.