RESOLVED Major Network Outage

It seems our core router is having some major issues right now. We’ve got admins working on this and will post more info when we have it.

Update 4:12pm by Jamesh: The networking issue seems to be resolved, the outage should have only been for fifteen minutes or less. There are still some servers that may need attention, so please continue to wait to contact support if you’re having trouble.

Update 4:26pm by Jamesh: All webservers appear to have recovered gracefully, we all apologize for the outage.

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142 Responses to “RESOLVED Major Network Outage”

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  1. 1
    Jnbeck Says:

    Whew… I thought I broke my site!

  2. 2
    eric Says:

    YOU SUCK!!!

  3. 3
    Andy Huang Says:

    “Home Depo, you can do it! We can’t help!” :P

  4. 4
    Kristoff Says:

    hahaha, I was just waiting for a message to appear here!
    *waits*

  5. 5
    Adam Says:

    More and more from the failing Dreamhost. Id almost rather use AOL!

  6. 6
    Caryn Says:

    Again!?

  7. 7
    BsX Says:

    WOW

  8. 8
    jazzle Says:

    Perhaps a little compensation this time?

  9. 9
    roman catlicka Says:

    this is the best place to hang out.

  10. 10
    wow Says:

    Never ceases to amaze me when DreamSuck goes down… What a shame, and to think, people actually beleive the hype that they are cheap AND have good service.

    No, Just cheap.

  11. 11
    Andres Says:

    So, “only” i cant view my website.

  12. 12
    Peewee Says:

    Duct-Tape fixes everything :)

  13. 13
    Steven Says:

    This has officially reached severity level ridiculous.

    In the words of Ron white “Put on the damn helmet.”

  14. 14
    even steven Says:

    Our flood of comments alone will problem shut down the server again

  15. 15
    Rick Beckman Says:

    Dang, right in the middle of a blog post, too.

    Take your time and fix it right, guys! :)

    “But I ain’t mad; it’s all right…” — Will Smith, Independence Day.

  16. 16
    ACG Says:

    Come on guys, I can understand once or twice but this crap happens at least once a week

  17. 17
    Bruce Says:

    Maybe you guys should only posting when everything’s working… ’cause lord knows that’s the exception lately.

  18. 18
    lol... Says:

    time to look for a new host

  19. 19
    Routers R US Says:

    With all the router problems I would guess Circuit City linksys?

  20. 20
    Dan Says:

    It does seem like we’re having trouble maintaining a good, solid 70% uptime… :-]

  21. 21
    Aaron Says:

    Hmm….funny though, dreamhost.com is still running like a champ. Hey Dreamhost, what hosting provider do you use? I’ll take it.

  22. 22
    Kristoff Says:

    I just realized that, whenever DH has trouble and we all come here to [s]complain[s] be supportive, you essentially get a bunch of people together who were in the middle of work. Of course, not everyone is in europe, but for those of us who are… we suck for working this late at night!

  23. 23
    Matt Says:

    Damn, I’m in the wrong business. Why didn’t I think of taking people’s money and then never offering them service!!

  24. 24
    roman catlicka Says:

    I wonder who hosts dreamhoststatus.com… they seem reliable.

  25. 25
    Sheff Says:

    I thought I broke my site.

  26. 26
    Lino Espinoza Says:

    I guess im going to change to another hosting, this is ridiculous, seriusly. All my clients are desperate.

  27. 27
    Silveira Neto Says:

    man, my first day in dreamhost and I get this?

  28. 28
    Ricky Says:

    Why don’t you bozo’s give them a break? Don’t you have enough sense to realize that when they are down they are scrambling to fix it?

    Don’t you have enough sense to go somewhere else if you don’t like it?

    Sheesh, put on your big girl panties and deal with it! Who in their right mind is going to use a discount 7 bucks a month hosting service for “mission critical” applications anyway? Anyone foolish enough to do this deserves to have their sites down! Maybe they’ll loose their jobs and someone with a half brain’s worth of intelligance will come along and fill the position.

    As for me? Keep up the good work boys, I’m sure it’ll only be down a little while.

  29. 29
    Alex Says:

    My site is up again…. Why dreamhoststatus is ever online? omg

  30. 30
    Kristoff Says:

    Back for me - later suckers!

  31. 31
    Kris Says:

    you have got to be kidding…..this better we resolved quick….this is bs.

  32. 32
    Dave Says:

    haha, I can’t believe all the whinning that goes on in these things. This is not a software or server config issue. These are hardware issues. I for one hope dreamhost calls cisco and tells them to replace there routers with good ones. However, failures are bound to happen. I know this is becoming back to back, but what can you do when you have hardware failure?

    so lets give dreamhost a little slack here.

  33. 33
    Carl Youngblood Says:

    The weird thing to me is, Dreamhost support always seems so conscientious, but its uptime always seems so bad. I’ve been with them for 3-4 years now, and it’s been this way for a long time.

  34. 34
    fourwding Says:

    perhaps we should find out where dreamhost host this status page, it seems to be up a lot more than they do!

  35. 35
    Anthony Says:

    I know what you mean Silveira, my first day too, I thought I had broken some code at first case nothing would load :-p hahaha

  36. 36
    Lasivian Says:

    You guys need something higher than “high” severity, like “OMG WE’RE GONNA DIE!”.

    Besides that thanks for at least keeping us in the loop. How long till you just chuck the problematic routers and replace them? heh

  37. 37
    Sean Says:

    I see Dreamhost.com and dreamhoststatus.com are still up, I wonder if they are using old hardware. Seriously Myspace has gotten to the point of being more reliable.

  38. 38
    Mark Penix Says:

    I can’t believe all this negativity from everyone. It’s pretty fucking sad, Dreamhost does what it is supposed to to, unforeseeable downtime is always a burden, but they are dealing with it the best they can. DH knows they’ll have bitch ass customers complaining and will likely feed you a bandwidth increase pie to shut you the hell up.

    I hope you don’t treat your waiters and waitresses like you treat dreamhost. Assholes.

  39. 39
    heh Says:

    for what it’s worth, it’s over 100 degrees in LA today. lots of power problems around. not sure if that’s the issue, but let’s give them a break.

  40. 40
    eric Says:

    damn, i guess our comment party is over. see you guys next week.

  41. 41
    Adam Says:

    Over my ass.

    Irregardless of hardware issues, they should have enough redundant equipment to deal with this. I cant even believe that they have this many cisco failures…..

  42. 42
    Dan Says:

    @Ricky, I for one think that the Dreamhost folks are great and that hardware failures occur and that’s a fact of life, but I would think you could understand people’s frustration. They didn’t sign up to have half-the-time Web hosting for $7 a month. Who would? (Well, I guess I would, since none of my sites are ‘mission critical.’ :-] ) Still, their support response to every small issue I’ve had has been speedy and competent, so I’m confident that they’re working in good faith to keep this stuff working as best they can.

  43. 43
    Kriku Says:

    give them a break ?

    I’ve test several hosting site ping, dreamhost is the baddest one.
    Downtime is always high in summer, but I will move by the end of the year too.

  44. 44
    GD Says:

    [quote]Why don’t you bozo’s give them a break? Don’t you have enough sense to realize that when they are down they are scrambling to fix it?[/quote]

    The issue is, they’ve been having these sorts of problems for YEARS. They still can’t get their network to stay up as much as most of their peers are able to.

    And, yes, I am in the process of finding another host. I’ve got a decade’s worth of stuff configured on here, so it will take enough time I’m very carefully choosing my next host.

  45. 45
    Jnbeck Says:

    Back up, Thanks DH!

  46. 46
    Mark Penix Says:

    back up here, wtg guys.

  47. 47
    Ricky Says:

    Wow, back up after what? Two whole minutes of downtime? I guess all you whiners can now drift back to your “OMG! Look at me! I’ve got a web page with a stupid blog on it!”…er….I mean, your thousands and thousands of customers that you choose to host on a discount web hosting service!

    Use this uptime to get a rectocranial extraction guys! Stop popping pimples and playing with yourself, beg your mommy for some money and get something better. Or better yet, STFU!!

  48. 48
    Lars Weimar Says:

    I like what Ricky says.

    Downtime happens. Get some dedicated hosting and spend some major $$ if you want something more solid. Neither I or my customers have experienced any detrimental downtime. But then again, I used to work for a few ISP/Hosting companies, so these little bitches aren’t anything new to any company…there’s 12 whiners for every 1 issue.

  49. 49
    Ricky Says:

    The issue is, they’ve been having these sorts of problems for YEARS

    So…you’ve been with them for years and they have been having the same issues for years…um…exactly WHO is the dumbass here? :-|

    And if it’s taking you YEARS to find a new host…my advice is to stop trying to live this “interweb” fantasy you have going and go back to picking fruit or whatever your day job is!

  50. 50
    Lars Weimar Says:

    Btw, you tech nerds don’t really understand the concept of Ping Tests and how inaccurate they can be in terms of actual up/downtime.

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