RESOLVED! DNS caching server is offline…
One of our DNS caching servers has gone offline and this may cause problems on our network. We’re on the case! Please check back for further updates.
Update: A backup caching server is letting the one that took a dive have a nap. The network issues should be resolving themselves now. If you are still having issues seeing your sites, please file a support request.
Update:There were dns issues this morning causing problems with sending email. The original caching dns server that had issues before has been replaced and all is functioning normally again. Our apologies for the downtime.
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September 1st, 2007 at 10:32 am
oh so thats what is wrong
September 1st, 2007 at 10:33 am
Slowness for the x time this week -
September 1st, 2007 at 10:36 am
What dreamhost? Slow again? Well fuck me sideways!
Sort yourselves out lads….its not funny anymore.
September 1st, 2007 at 10:38 am
What? Slow? Big surprise. What are you doing over there? Should I pull back and host my sites off a serer in my closet and cable connection? Might have better uptime….
September 1st, 2007 at 10:39 am
urgh hate when the site goes down when i’m working on it
September 1st, 2007 at 10:39 am
~50% packet loss to my sites right now.
Livin’ it up since 1997!
September 1st, 2007 at 10:40 am
It is looking more and more like I’m going to have to use that “money back guarantee!”
September 1st, 2007 at 10:43 am
I can not even use my FTP nor will my site load, is this the problem?
September 1st, 2007 at 10:43 am
I just recommended you guys to a non profit org I am doing work for and now I look like an idiot because your service sucks..I think we have like 20 % down time and they are always at peak hours…excellent
September 1st, 2007 at 10:47 am
caching server - nothing is working - my website is down because it cannot connect to the mysql. Lots of lost packages. Even the pannel isn´t reachable from here anymore.
September 1st, 2007 at 10:48 am
As soon as I can, I’m switching over to another hoster. You guys have downtime at the most inopportune times. Do you know how hard it is to show your future employer your website or blog when you can’t get it loading because of a “server issue”? Or to show off photos of your kids to your family and friends?
Tell you what: How about you take all of our websites and host it on the server your website is running at? Because that sure as hell seems to be up more than the servers that we’re on. Why should we pay for a service that continues to break? You DreamHost guys should make it fair for your customers—a good amount of uptime, or log every minute that a person’s website is down at your fault and credit their bill.
Otherwise, I see NO REASON why anyone should go with your service. This is frustrating.
September 1st, 2007 at 10:48 am
I would agree.. I’ll never recommend this host again.
September 1st, 2007 at 10:48 am
I disagree with the severity status, is all.
September 1st, 2007 at 10:49 am
AGAIN…………………
do you guys even have an uptime????
if it is not one thing it is another. i want a refund
September 1st, 2007 at 10:51 am
LOL , dreamhost is the most lammer and fucking shit hosting by far
September 1st, 2007 at 10:51 am
Will: 20% downtime? 3.8 hours of downtime in a single day? That bites. It’s been a long time since I’ve had a problem that bad with Dreamhost’s service.
Maybe I’m on a lucky server — I rarely see it mentioned in the status reports here — but my sites get nearly 99% uptime. When things break, it’s minutes at a time. And that really doesn’t add up to a whole lot — especially since I’m not selling anything (if I was, I’d be smart and buy dedicated…
)
September 1st, 2007 at 10:54 am
My site is back to normal now. Hick-ups happen.
September 1st, 2007 at 10:54 am
Could this be whats causing the issues with cURL no longer working for offiste files aswell, or is that a whole different boat of shit I have to sort out still?
September 1st, 2007 at 10:57 am
I had a year or so of decent hosting, but the past few months have just sucked! They need to do something. Swap servers…hot standbys…month or 2 worth of credit…something.
September 1st, 2007 at 10:57 am
use discount coupon “NwS-12″ to save $55.. Thats a reliable host.. IMHO always!
September 1st, 2007 at 10:58 am
This should be either High Severity or there’s another problem going on that is severely killing transfer speed. I was fetching a remote file from the shell using wget and was really surprised when the transfer slowed down a crawl (actually, even TYPING commands in the shell window lags now)
September 1st, 2007 at 10:59 am
my site is back to normal now too and yes, hickups happen….i bet all these people commenting use a cell phone service that they loose calls on but still pay for the service…everything breaks at one point or another..just glad people take their labor day weekends to spend time to fix it for us..so Thanks dreamhost and keep up the GOOD work….
September 1st, 2007 at 10:59 am
I hate it when it shuts down when I’m uploading files! grr… I hope it comes back up soon.
September 1st, 2007 at 11:00 am
I wonder…are the servers storing the kiddie porn up, DreamHost? When you’re done beating off, could you please restore our websites?
September 1st, 2007 at 11:01 am
I don’t suppose they’ve noticed that they’ve noticed that their mail exchangers are also down? Hell, one of them doesn’t even resolve in DNS!
mostlyharmless.net MX preference = 0, mail exchanger = fltr-in2.mail.dreamhost.com
mostlyharmless.net MX preference = 0, mail exchanger = fltr-in1.mail.dreamhost.com
roach@satan:~$ telnet fltr-in2.mail.dreamhost.com 25
Trying 208.97.132.72…
Connected to fltr-in2.mail.dreamhost.com.
Escape character is ‘^]’.
Connection closed by foreign host.
roach@satan:~$ telnet fltr-in.mail.dreamhost.com 25
telnet: could not resolve fltr-in.mail.dreamhost.com/25: Name or service not known
At this point, they have become completely useless, even at $10/mo. I’ve retracting everything I’ve said recently about getting what you pay for … here, you basically get little to nothing for your $10.
- Roach
September 1st, 2007 at 11:02 am
Wicked: Yes, hiccups happen. However, a person who is constantly hiccuping is someone nobody can understand. Get my point? Just because your happy website is running fine doesn’t mean other people are having that problem. And no, I don’t pay for a “cell phone service that constantly breaks,” and nobody should. Companies who take money in exchanged for a “GOOD” service should do GOOD work. DreamHost fails.
September 1st, 2007 at 11:06 am
After 12 minutes and 38 seconds of downtime last month I would have thught you DH folk could get your act together. At the rate you’re going, it will probably be 14 minutes for the month of August. Oh… Wait… We’re in September now… Never mind.
September 1st, 2007 at 11:07 am
Roach: thats because its fltr-in1.mail.*
Dreamhost: this sucks. Come on, get your act together - this is a joke now!
September 1st, 2007 at 11:07 am
FATAL ERROR: Unable to connect to MySQL database
I’ve seen that more than a few times the past couple of months…
September 1st, 2007 at 11:14 am
I can’t help but wonder what the DH sycophant think they’re getting when they post their bootlicking comments here. Do they think there’s a “brownnoser” list that the DH techs use to prioritize support requests or something?
September 1st, 2007 at 11:15 am
@Chris:
Eek, you’re right. Bad copy and paste. It DOES resolve … it was just down like the other one. They appear to be coming back up now as mail from the last few hours is showing up in my inbox.
- Roach
September 1st, 2007 at 11:16 am
@Romi: Where on this page: http://www.dreamhost.com/hosting.html
Does it say ‘UPTIME GUARANTEED!’ ???
There are some hosting sites that state that and better damn well back it up. Dreamhost does not do that. They guarantee you low-cost, high feature hosting, but not uptime. So as for you’re “people still buy cell phones”… well, people still buy hosting with Dreamhost as well.
September 1st, 2007 at 11:23 am
I am also disappointed by the service level of DreamHost, and concerned about their reliability.
So I would please ask from all of you reading this post to tell me:
What other hosting alternative would you recomend?
Email me to dav1d {at} marcalibre {dot} net.
I will publish all recomendations at
http://decenthosting.up.md
By the way, this is hosted on a free service that happens to be very reliable.
September 1st, 2007 at 11:25 am
David,
Someone up above suggested this…
http://www.hostican.com/whyus/guarantees.php
They do have a 99.9% uptime guarantee and if they dont meet it, they credit you.
September 1st, 2007 at 11:29 am
I recommend going over to AnHosting.com, i have already moved two sites over to them from dreamhost. I am thinking of moving my other two to some other host, all eggs in one basket thingy.
September 1st, 2007 at 11:35 am
I just launched spent the entire week gearing up to launch my site, and spent all last night spreading the word, to get people to check it out, and now this.
Great….
September 1st, 2007 at 11:41 am
Sites and DH panel are running so slowly and timing out, clients mail not being delivered !!! … Not all of my sites (different accounts, different servers) are affected, though. Some are running fine.
September 1st, 2007 at 11:48 am
Is that why I haven’t received a single new piece of email in over 3 hours, including spam? Normally, I would have 30-40 pieces of mail, plus spam during that period.
September 1st, 2007 at 11:49 am
Lesson of the day:
DONT USE DREAMHOST FOR ANYTHING IMPORTANT - THEY OFFER NO UPTIME GUARANTEE.
Simple as.
Oh and for gods sake review them at http://www.webhostingtalk.com instead of bitching at each other
September 1st, 2007 at 12:28 pm
Dreamhost can host as many domains , how about other hosting companies?I have about 150+sites
September 1st, 2007 at 12:30 pm
DH can host as many domains, how about other hosting companies?
I have about 150+ sites
September 1st, 2007 at 12:39 pm
What the fuck?????
Simple php contact forms in Mambo don’t even work!!!!!!
Get your crew off holiday!!!!!!
September 1st, 2007 at 1:23 pm
“Simple php contact forms in Mambo don’t even work!!!!!!”
PHP Contact forms that usually connect through a domain name to a mail server (which still seem to be borked), that probably didn’t resolve to an IP address, and the simple form doesn’t give the simple error?
September 1st, 2007 at 1:27 pm
I believe they have a legitimate reason to gripe. It’s certainly better than the possible alternative of having irate customers flooding phone lines, and showing up at their doors. It gives customers an outlet. As well, some people for whatever reason chose to run their business on a shared hosting plan. If this interruption is causing as much loss to business as is believed, then surely that business is generating enough revenue to use a dedicated hosting solution?
September 1st, 2007 at 1:37 pm
I believe that probably the main difference between DH and other shared hosting providers, is the web panel. A few of the many shared hosts I tried in the past used Webmin… which takes a bit of getting used to and certainly is far from “easy to use” the first time around. DH certainly cannot be given any “uptime” awards, however they are by far one of the largest, if not the largest, employee-owned hosting companies in North America.
I wonder if Terri reads this blog. Get back to work!
September 1st, 2007 at 1:46 pm
Matthew Says:
September 1st, 2007 at 11:00 am
I wonder…are the servers storing the kiddie porn up, DreamHost? When you’re done beating off, could you please restore our websites?
Matthew you’re aan idiot. get a life
September 1st, 2007 at 4:10 pm
Most of us only paid $22.90/YEAR for dreamhost. With~ 99.5% I think they deserve some slack. And those who decided to but a nice corporate or business or large website on dreamhost shouldn’t be complaining because dreamhost is recommended by most people for SMALL BUSINESS and PERSONAL. Seriously guys, come on!
September 1st, 2007 at 4:43 pm
Ryan, you sound like a real jerk. If you’re an employee at Dreamhost, you ought to be canned for insulting customers.
September 1st, 2007 at 7:22 pm
David:
I’d recommend NearlyFreeSpeech.net. They’ll host you on a VERY fast FreeBSD cluster for pennies a month. They’ll handle Digg/Slashdot traffic just fine, and they won’t censor your site.
Their uptime is UNGODLY.
No, I’m not an affiliate (they don’t even _have_ an affiliate program) — I’m just a very happy user.
September 1st, 2007 at 7:23 pm
Yeah, but sometimes customers are idiots.