Archive for September, 2007

Krakatoa mysql server problems

Posted 10 months ago (September 20th, 2007 at 8:46 am PST)

The mysql server krakatoa is experiencing some hardware problems. Our admins are checking out the issue now. As soon as we have further info this post will be updated. Our apologies for the downtime.
–UPDATE– Thu Sep 20 09:54:35 PDT 2007
Krakatoa has been successfully booted and we’re copying data off to a [...]

Email Address Problems

Posted 10 months ago (September 19th, 2007 at 11:04 am PST)

Some of our customers have been reporting that they’re having issues with editing email addresses, or that all of their addresses are missing via the web panel. We’ve narrowed it down to some MySQL tables that contained address information which were being overwritten by an automated processes. We’re working on getting it back up [...]

File server shuffling

Posted 10 months ago (September 18th, 2007 at 8:30 pm PST)

On Thursday night, September 20th starting at 10pm Pacific time, we will be shuffling a handful of fileservers for the Randy and Spunky clusters. Each move should take no longer than 15-20 minutes per file server. This is to take inefficiency out of our racks and allow us to deploy even more newer/better/faster file servers! [...]

Email configuration restored

Posted 10 months ago (September 18th, 2007 at 6:38 pm PST)

Some customers have been experiencing a problem where your Manage Addresses control panel showed few or no entries. This has been fixed, and will be monitored for future problems. However, because a database restoration had to be made, any changes you have made to your email since roughly 10pm pacific time last night [...]

One-Click Installs: MediaWiki updated to 1.11.0, PhpGedView updated to 4.1.1

Posted 10 months, 1 week ago (September 17th, 2007 at 5:22 pm PST)

MediaWiki 1.11.0 has been released with some fairly serious security upgrades:
MediaWiki 1.11.0 release notes
PhpGedView 4.1.1 comes with numerous bugfixes but no new features:
PhpGedView Homepage
As always, you can upgrade your One-Click Installs by logging in to panel.dreamhost.com and going to the One-Click Installs page under the Goodies tab. Also, take care to read the instructions in [...]

Network Issues causing downtime and slowness

Posted 10 months, 1 week ago (September 17th, 2007 at 2:49 pm PST)

We are currently seeing some network issues that are causing downtime and slowness to one cage in one of our datacenters. We are actively investigating the issue now and will update this post as soon as we have further information. Sorry for the inconvenience this is causing you, we will have everything working [...]

Server daedalus getting new hardware

Posted 10 months, 1 week ago (September 17th, 2007 at 2:26 pm PST)

The server ‘daedalus’ had a hardware failure, so we’re moving it over to new hardware. This process should take about 30 minutes, and we will update this post when it is completed.
We apologize for any inconvenience.
Update: 3:03PM pacific: We’ve successfully switch it over to the new hardware. Services should be coming up steadily. [...]

resolved! ikari web server offline

Posted 10 months, 1 week ago (September 14th, 2007 at 9:42 am PST)

Well, not entirely. The server is up and running but is not serving web sites. Our admins are already looking into the problem and will have it resolved as soon as possible. Please check back here for further updates.
Update: The server is up and running now. If your site is hosted [...]

Server Relocation Bonanza Redux!

Posted 10 months, 1 week ago (September 12th, 2007 at 12:27 am PST)

What, you thought we really meant we were almost done back in January? Silly you!
The following servers will be moved Wednesday night beginning at 11pm PDT.
absinthe, admiralty, aero, bubbleyum, bundy, butler, cahuenga, caramello, centinela, chex, cordial, dorito, fairfax, fireballs, garvey, gobstopper, grappa, holt, jefferson, lankershim, larchmont, lemonhead, licorice, lucas, malt, moorpark, nash, necco, nerds, paramount, [...]

Twinkie web server being moved to new hardware

Posted 10 months, 2 weeks ago (September 10th, 2007 at 9:50 am PST)

The twinkie web server went unresponsive and isn’t coming up from a reboot. We are moving it to new hardware now, which is the fastest way to restore service in this case. Services are already starting to come back up on the new hardware. An upgrade will be posted when all configurations [...]