Scheduled maintenance on central services

Thursday October 25th at 9:00PM PDT we will be performing maintenance on the following services.

Dreamhost Panel (panel.dreamhost.com)
Dreamhost.com
Mailboxes Web interface (http://mailboxes.dreamhost.com)
Dreamhost Scripts (http://scripts.dreamhost.com)

We do not expect any downtime of these services but there may be a few short outages while we shuffle things around. The purpose of this maintenance is to improve the performance and reliability of all of these services by moving them to bigger and better load balancers.

Update; 10:30pm: We’ve found some problems with database creation and administration on the Webpanel, (and one-click installs). The admin team is working to fix it right now, so there’s no need to contact us about it. We’ll post an update when it’s resolved.

- Update Thu Oct 25 23:33:33 PDT 2007 -

Database creation and administration via the web panel is working properly again. The sign-up page on dreamhost.com was broken for awhile. We’ve had to make some last minute changes to get account registration working again. If you have any problems accessing the sign-up page, you can reach it directly here:

https://signup.dreamhost.com

If you do encounter any broken links to the sign-up page, please let support know.

.

48 Responses to “Scheduled maintenance on central services”

  1. 1
    Thomas Says:

    Yay! :)

  2. 2
    Christian Says:

    YAY Dreamhost!

    Haha…lovin the output of http://scripts.dreamhost.com right now:

    “asdf”

  3. 3
    kblah Says:

    what does http://scripts.dreamhost.com do?

  4. 4
    Hirvine Says:

    Ah men, always in midday (timezone CEST) … well, in fact no prob, I can live without the sites for a few hours. Thanks for the notify. … asdf? isn’t it always ‘asd’… It’s what I always type. Oh wait, you guys have more expriences and you type with 4 fingers :P. DH is pretty slow? well, I got my domain at 110 KB/s. For what I/we pay it’s just reasonable. I also have another domain, same price but just 1.5 GB instead 200GB+. Download speeds 2mb/s duh. You choosed cheap so that’s how it is. DH looks like santa but in fact they really do earn and willing to get money. Yes really, but that’s a secret between you and me.

  5. 5
    Kevin Says:

    Sometimes my pages load like like 20x slower and some images are missing.

  6. 6
    Money Blue Book Says:

    Slowwwwwwwwww

  7. 7
    linewbie.com Says:

    my site down, but ftp is up

  8. 8
    Bushido Hacks Says:

    Probably got to open a few windows and blow the smoke smell out of the building. It’s been a wild week so far.

  9. 9
    linewbie.com Says:

    I was typing a blog post too, when I started typing, my site was still up, after I finished, click submit, site was down. Dunno if wordpress saved my draft or not, it was a long long post…

  10. 10
    linewbie.com Says:

    Can we get an email about these outages please!!! I don’t come here every hour just to check on your status or planned outage. I need to be notified in advance by email.

  11. 11
    1 Says:

    Can we get an email about these outages please!!!

    Or you could just subscribe to the RSS feed like everyone else.

  12. 12
    paul Says:

    [quote]I was typing a blog post too, when I started typing, my site was still up, after I finished, click submit, site was down. Dunno if wordpress saved my draft or not, it was a long long post…[/quote]

    i learnd a long time ago with other services (not dreamhost) that when you write a long post you highlight all of it, right click, and hit COPY. just incase it goes in to the internet blackhole :)

  13. 13
    brasscrest Says:

    To the bloggers above - I have a question (not being a WordPress user, I might need a little education). Why do you bother typing blog posts directly into the page? I would think that it would be much safer to type the entry in a text editor, then simply cut and paste into the form. Particularly for a long entry.

  14. 14
    barbara Says:

    brasscrest…why would anyone do that *said with sarcasm*

    great idea. also, less blogs would also be full of typos…

    i have always just saved drafts in wordpress…and very often. i have learned to save…being in the design industry for almost 20 years…I know what losing something you worked on for hours and didn’t save…and coblam…your application or system crashes…

  15. 15
    Peter Says:

    If you’re already having problems from this maintenance, then it’s a placebo effect. The post said 6pm PDT, that’s still an hour away I believe. Anyone else having email problems? i can log in and check mail just fine, but msgs are bouncing saying no such user as me.

  16. 16
    rlparker Says:

    @Peter - “The post said 6pm PDT,”

    Now you’ve got me confused. I read the post as saying 9pm PDT .. Wtf are you seeing?

  17. 17
    R Says:

    My IMAP mail and webspae are down, and your seemingly forthcoming note here does not mention that this should be the case; in fact, it denies that this will happen as it is right now. Please be truthful.

  18. 18
    Scott Says:

    panel.dreamhost.com is down as of 9:37PM PST.

  19. 19
    Red Says:

    Both the servers I’m on went down. I saw no mention of any server names going down. I wouldn’t be so irritated, but I was in the middle of uploading, and now I’m going to have to start that massive upload all over again.

    I should learn by now maintainance with DH = everything takes a shit, not just what they claim.

  20. 20
    Joe Says:

    On schedule

  21. 21
    Joe Says:

    dreamhost.com, panel.dreamhost.com and my site are down. FTP to my site is down too.

  22. 22
    Joe Says:

    Yup. All down

  23. 23
    Urbanist Says:

    Site down for the third time this week … this …. week :( I love you guys but … come on!

  24. 24
    Melkir Says:

    All my stuff is down too, I suspect they probably know this by now.

  25. 25
    chad Says:

    my ftp is down now as well…

    is anyone interested in some sort of class action to paypal over this stuff??

    im guessing over 80% of us paid that way.

    its riduculous and im tired of hearing youget what you pay for, yeah i paid for a working website that doesnt go down every fN night while i actually have time to work!

    i also paid for tons of bandwidth whcih i cant use cause my site is down 2-5% of teh day

  26. 26
    Matt Says:

    Hey you got your downtime in my peanut butter!

  27. 27
    Darren Says:

    Yep. Webmail down. Web site down. Web panel down.

    …and no mention of the latest major outage here. Again.

  28. 28
    Keith Dsouza Says:

    Damn it my site is down again, wtf is happening you stupid fools. This is not tolerable and I cannot tolerate this anymore you are runing my revenue you dont understand every thing is down what the hell

  29. 29
    Big Fuss Says:

    Has FTP stopped working for everyone else, too? I really wish we’d get some fucking emails about this shit. Having to check in here all the time is patently absurd.

  30. 30
    Ankesh Kothari Says:

    All my sites are down. Server is “pound.” panel.dreamhost.com is inaccessible too. Can’t contact support.

  31. 31
    Red Says:

    I’d like a copy of their dictionary. I’d love to see how they define; no downtime, short outage, low, medium, severe, high, reliability, performance… I could go on. They certainly don’t define them the same way I do.

  32. 32
    chad Says:

    im on sunnyd and im down again!

  33. 33
    blome Says:

    WTF is this? All 5 of my sites are down right now.
    Yeah, this shouldn’t affect most things huh?

  34. 34
    Kaan Says:

    Is there any eta on when things will be back up? I’ve got 10+ sites dead in the water… :(

  35. 35
    superdave Says:

    Remember people, these guys are in the middle of massive wildfires where several people have died, a million evacuated, and over 1000 families have lost their homes.

    Cut them some slack, they got a lot of crap going on in their backyard. It has gotta be taxing the systems when power poles burn down.

  36. 36
    Kyrak Says:

    All 5 of my sites are down too. Sigh.

  37. 37
    Doug Says:

    I guess I could complain, but then again I got this year of hosting for $9.30…

    As for the dictionary quip… technically their dictionary is whatever they want, when it comes to advertising the meaning of words or phrases goes out the window and becomes whatever the business entity desires, hence why everything is the ‘best’ product or the ‘most value’ everywhere you look.

  38. 38
    Red Says:

    No offense to any of the people affected by the wildfires… but please tell me what that has to do with them scheduling maintainance, doing said maintainance, and breaking every damn server they have?

    Unless their building is on fire, then I don’t see the point in what you’re saying.

    My heart goes out to those affected; but not to a hosting service that rarely delivers on what they say.

  39. 39
    Red Says:

    Doug, I’m not talking advertising, I’m talking about the terms they use when describing these problems, or these outages. I could care less what they advertise with, I’m already a customer. I do, however, hate being lied to about the severity of a problem, or whether or not all the servers are going to be affected.

  40. 40
    Andrew S Says:

    My sites are all back up it seems…

  41. 41
    Ankesh Kothari Says:

    Yup - everything seems to be up again.

  42. 42
    Red Says:

    Finally. And, as I suspected, I’ve got to start that download again. Thanks DH!

    Hopefully we won’t have another freak outage while I sleep.

  43. 43
    Kyrak Says:

    Back up now. Wasn’t too bad I guess.

  44. 44
    Erin Says:

    Not back to normal quite yet - my panel is all screwey looking despite being functional… no css or something going on.

    And I was one of the users (and seemingly still am) that can’t create MySQL databases.

  45. 45
    Erin Says:

    Was just able to create a database… hope that helps in your resolution…?!

    But my dreamhost panel is still all screwy looking

  46. 46
    G Says:

    @linewbie.com, owned!

  47. 47
    Scott Says:

    Maybe should use a 24×7 monitoring service like www.youmonitor.us. Sends u a text message on phone if your site is down and it’s free.

  48. 48
    sohbet Says:

    I Think ,İt’s very nice…

Leave a Reply