Major Outage

We are currently experiencing what seems to be a system wide outage. We’ll post more information here as soon as we have it.

Update: Things seem to be working again, we apologize for the outage.

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73 Responses to “Major Outage”

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  1. 1
    KT Says:

    Again???

    yes, KiltsRock.com is down..again.

    These telephone-pole throwing kilt wearing guys are getting really agitated. They are about to riot, meaning a new host may be in my future.

  2. 2
    KT Says:

    that was quick..back up now…

  3. 3
    WG Says:

    It came back up for me about 30 seconds before the outage notice appeared here.

  4. 4
    KT Says:

    any reason for the problem, or did the gremlins just give up?

  5. 5
    JCliff Says:

    Yeah, I sort of noticed the outage ABOUT 45 MINUTES AGO!!! Was wondering when when/if it would be posted. And, um, this is getting kind of old.

  6. 6
    Wil Says:

    Excellent timing, I was in the middle of finishing a problematic install of my Comcast internet service and yelling at them for blocking my mail access. I’m glad Google is starting its imap service, moving my mail someplace reliable is finally going to happen soon…

  7. 7
    V Says:

    “Things seem to be working again”?!?! … Wow, good think I spent my down time looking for a new hosting service.

  8. 8
    R Says:

    HTTP access to my site is back, but not FTP.

  9. 9
    SeƱorLOLES Says:

    Ok, thanks.

  10. 10
    Bunflat Says:

    I was trying to actually register a new domain and customer for 3 years under your 101010 deal.

    BUT… I can’t the system is not taking my info when i submit. I put in all info 4 tims and excepted the terms and it keeps refreshing the screen so have to start over again and again and again.
    AAAAAAARGH!

    What is is up dreamhost? Don’t you want new business???

    Frustrated and thinking of alternatives. Get back to me when it’s up and running.

    I have been a loyal customer have signed up/referred many and want to continue - but this is not looking too good right now.

  11. 11
    Jason Says:

    panel.dreamhost.com is very sick… atm..

  12. 12
    dimwell.net Says:

    What was the problem?

  13. 13
    Lucas Says:

    Will the panel be up anytime soon? Deadlines tomorrow!

  14. 14
    chris Says:

    i was trying to sign up a new client too. can’t sign up, can’t register domains. very frustrating.

  15. 15
    Spurious Says:

    Holy shit! Dreamhost down?! Call CNN!

    This is the 3rd system wide shit Dreamhost has taken this week. I’m out after this billing cycle. Thanks for nothing Dreamhost.

  16. 16
    Bill Gates Says:


    The ongoing outages on all my sites -

    Events
    (most recent first)

    * 2007-10-26 01:59:52 : back_up
    * 2007-10-26 01:41:05 : down
    * 2007-10-26 00:42:13 : back_up
    * 2007-10-26 00:20:47 : down
    * 2007-10-23 22:48:29 : back_up
    * 2007-10-23 21:26:11 : down
    * 2007-10-23 03:38:04 : back_up
    * 2007-10-23 02:57:59 : down
    * 2007-10-22 00:31:17 : back_up
    * 2007-10-21 23:08:47 : down
    * 2007-10-21 15:32:16 : back_up
    * 2007-10-21 14:32:28 : down
    * 2007-10-21 04:33:17 : back_up
    * 2007-10-21 03:10:53 : down
    * 2007-10-21 02:30:07 : back_up
    * 2007-10-21 02:10:03 : down
    * 2007-10-20 13:56:15 : back_up
    * 2007-10-20 12:06:57 : down
    * 2007-10-20 03:23:10 : back_up
    * 2007-10-20 02:04:52 : down
    * 2007-10-19 19:10:10 : back_up
    * 2007-10-19 17:33:13 : down
    * 2007-10-19 17:12:05 : back_up
    * 2007-10-19 16:51:15 : down
    * 2007-10-19 15:26:35 : back_up
    * 2007-10-19 15:05:45 : down
    * 2007-10-19 14:44:02 : back_up
    * 2007-10-19 13:22:19 : down
    * 2007-10-19 07:38:59 : back_up
    * 2007-10-19 07:18:26 : down
    * 2007-10-18 20:29:52 : back_up
    * 2007-10-18 20:05:50 : down

  17. 17
    Steve Jobs Says:

    It really bothers me that the status for this outage is “resolved” and has been so for a couple of hours since I haven’t had FTP access to my site in over an hour. Have all the DH admins gone to bed? What is going on at DH? Did you guys stop paying your admins? Did you stop paying your support contract from Cisco and others?

  18. 18
    Jad Says:

    web panel is sick right now.

  19. 19
    kimguan Says:

    Web Panel is still sick for me too. CSS has somehow been diabled and everything is just big ugly text. Also, the “Contact Support” function is not working, so I can’t report the problem.

    My domain is also down with a “bad_httpd_conf” error.

    I agree with “Steve Jobs” above - does not look resolved from where I am sitting! Thankfully nothing I have hosted on Dreamhost is critical, so I’ll just wait until the gnomes fix things.

  20. 20
    OMG!WTF? Says:

    how come the status is marked as “resolved” and yet my site and other sites hosted on the same server as mine, DON’T WORK!?

  21. 21
    Pirahna Says:

    I sent an email for the Web Panel problem … :)

  22. 22
    meritAmun Says:

    Yeah I am lucky i was still in the money back time, I am currently moving my site and relocating my databases I am so outta here went with a better place…..
    Dreamhost has not gotten good reviews from me either when I rated them in several host finding services, I am really really disappointed

  23. 23
    Alexmit Says:

    Go look at the Better Business Bureau reports on Dreamhost or google “dreamhost sucks”. You will see that you most likely will not be getting your money back no matter how long you have had service, or lack thereof.

  24. 24
    Tim Says:

    Web panel fix:
    https://panel.dreamhost.com/id/index.cgi?tab=prefs

    Uncheck Use non-secure HTTP for images and javascript on the panel (faster)

  25. 25
    xifantu.com Says:

    my site till now is very bad…service unavailable occurs frequently…Can you guys make the host more stable???

  26. 26
    Tim Says:

    It’s interesting how it seems my site and web-panel are working better than they ever have before, while everyone else is complaining. I wonder if it’s because I find that instead of wasting time complaining, I type something in Word that I’ll post on my site soon. No big deal, gives me a reason to NOT stare at my screen hoping for something to change soon.

  27. 27
    Steve Says:

    I was down this morning, just came back. There have been a rash of these outages, can you tell us how you’re responding to head off future outages? thanks

  28. 28
    Jad Says:

    Gee, that nasty comment about DreamHost and “go look at their BBB report” is misleading. Their current rating is:

    ” CCC A good rating. We would expect nothing less than a satisfactory business transaction, but read our full report to determine if you have any questions or concerns. ”

    /j

  29. 29
    Nyhm Says:

    “seems to be working” ?? I wouldn’t take my car to a mechanic with that diagnosis! I’m having email access problems now.

  30. 30
    Kevin Says:

    I’m having the same POP and IMAP error messages receiving email. Again. Third day, about the same time each day. Anyone else in the same boat?

  31. 31
    Nyhm Says:

    @Kevin: I don’t know if this has been recurring each day. I think I was fine yesterday.

    Now my domains are loading slow. So is DreamHost panel… methinks “Resolved” is bogus.

    Note: Since this issue is marked Resolved, and there is no new issue listed, and the Pane Support page does NOT show any warnings, I have submitted a support request. This is what everyone should do in this circumstance.

  32. 32
    brasscrest Says:

    @Kevin - it might help if you posted the actual messages that you’re getting. And what cluster you’re on. Is it only receiving, or does it happen when you send also?

    I’ve been in webmail at least four times today, and have had no problems sending or receiving. I’m on the “randy” cluster.

  33. 33
    Nate Larsen Says:

    No. It Is not resolved. My sites are still done.

  34. 34
    Kevin Says:

    I’ve gotten “Error: Connection dropped by IMAP server.” when trying to log into webmail. Similar message on Outlook re: POP. Email server is “frisky”. Just recently I wasn’t able to access the web panel. It’s happened for about an hour a day for the past three days.

  35. 35
    LDoM Says:

    all my sites are down yet again….. geez. just today it went down several times already.

    up and down, up and down, up and down, up and down. Man, I can’t make money like this!

  36. 36
    Jim Says:

    Time to put out a new notice, DH.

  37. 37
    morat Says:

    It seams the problems have started again. Got “Bad request from Browser” error :P and all my sites and ssh are slow as hell.

  38. 38
    Kevin Says:

    Back up for a minute, now out again.

  39. 39
    Kevin Says:

    Now my website is hanging by a thread.

  40. 40
    Warwell Says:

    WUH! Yeah, get on it doooods. ALL SYSTEMS DOWN. ALL MY BASE BELONG TO DREAMHOST.

  41. 41
    Steve Says:

    And I’m down again. What’s up dreamhost?

  42. 42
    Daniel Says:

    Hey there. Is there someone humping on one of the machines or routers or something? Because it keeps going up - down - up - down - up - down - up - down.

  43. 43
    Mike Says:

    Alright. That’s enough. Perhaps not every day but every 2nd for sure. I’m out of here.

  44. 44
    ben Says:

    I can’t get to my sites anymore. I can’t even get to the panel to file a request with support. It was kind of working earlier, but nothing is responding anymore (multiple machines, multiple domains).

  45. 45
    whois101 Says:

    It’s DOWN again !!!!!

  46. 46
    Mark Says:

    Clippy saw it coming:

    http://rainchain.drizzlehosting.com/image/clippy_dh.jpg

  47. 47
    Joe Skelley Says:

    Things are not fixed! can’t get into web panel, email not working!

  48. 48
    pretty miffed of TBH Says:

    Hmmmmmmmmmmmmmmmmmmmmmmmm

    WHY DOES THIS SAY RESOLVED??????? All of my sites and all of my redirects are currently offline… I can’t use my gameservers as they download from the http here which means NO NEW PLAYERS ON MY SERVERS.. quite worrying really that this isnt resolved although you say it is ?

  49. 49
    Warwell Says:

    still down. yep. in case any one was wondering. Still…..down…..

  50. 50
    Alejandro Says:

    babyruth server is slooooowww. when sites load that is

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