DreamHost Status

The server ‘pierce’ appears to have a malfunctioning network card, so we’re going to move it over to new hardware.
This process takes about 30-45 minutes, and we will post an update here when it is completed.
Update: 11:37pm pacific: The hardware change has been completed and services are coming up. Everything should be fully completed […]

As planned, we are beginning our emergency core router maintenance right now.
Our planned downtime window is 2 hours, during which all services including email, webmail, websites, ftp, ssh and the web panel will be offline. We will post updates here as things progress, so please keep an eye out and we’ll let you know […]

We’re having some performance problems with one of the file servers in the Janky cluster. You can check your cluster by clicking the Account Status link at the upper right of the Webpanel, it’s the Email Server. We’ve got an admin headed in right now to work on it and hopefully get it […]

One of our file servers has faulty hardware, so our admins will be swapping out the head unit. They will, of course, do this as quickly as possible, but this will create downtime for customers on the following servers:
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One of the file servers for the sanjay and lovejoy machines experienced a filesystem failure this evening.
We are currently running a repair on it, which is taking some time, and will take some time more before it finishes.
We will post an update here later when it has completed and things are back online.
We are very […]

The machine ‘euro’ appears to have a faulty hard drive which is causing some problems this evening. Because of this we are going to move it to new hardware.
This process should take about 30 minutes, and we will post an update here when it is completed.
Update: 10:13pm pacific: the hardware switch is complete and […]

We are currently experiencing some major issues with one of our core routers which is causing enormous amounts of packet loss to and from our network.
We have our network engineering team working on the issue right now, and things are definitely better but we are still experiencing some issues. We hope to have a […]

This Friday, October 19th, 2007 at 10:00PM Pacific time we will be performing emergency maintenance on our core routers. We are going to be upgrading the operating system on one of our core routers in our main facility, and one primary distribution router at our LAX facility. The total downtime shouldn’t be much longer than […]

This is a clarification regarding existing DreamHost policies on the use of services for personal storage/back-up purposes. No service policy has been changed.
Please note that DreamHost services are intended for the purpose of hosting web sites (item #6, Material Products), and files uploaded to your accounts should be provided with the intent of distributing […]

One of our core routers is dropping about half of its packets at the moment. Our admin staff is working very hard to resolve this problem right now. This will cause outages and slowdowns for the majority of our customers.
We apologize for the inconvenience this is causing. We will post again when we have more […]