Spacey Cluster Move! (Reminder) UPDATE

This is just a reminder that the Spacey move announced a couple weeks ago will take place in approximately 12 hours from now.

– UPDATE — Sat Dec 1 06:12:59 PST 2007
Most servers are back up and running normally. A few webservers are still having issues due to a petulant file server which we’re currently rebooting (hopefully for the last time) so we’re not giving the all-clear just yet. Most services were restored within the 8 hour mark but we wanted to have everything 100% up before we resolved this post. Unfortunately it’s taking a bit longer to get these last stragglers online. Please bear with us, we’re very, very close.

– UPDATE — Sat Dec 1 06:37:54 PST 2007
All services are back online.

If you have any questions regarding the server move, please contact our support team.

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142 Responses to “Spacey Cluster Move! (Reminder) UPDATE”

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  1. 1
    TerminatorFiles Says:

    Mmm… My sites services are on Buck, Spunky and Moorpark and though none of them are in the list, all sites are down. Already posted a check through the panel… but no results yet. Can this be resolved!?!

  2. 2
    happy Says:

    Good Luck!

  3. 3
    happy Says:

    Oh, and please take pictures and don’t drop the filers! :)

  4. 4
    franics Says:

    wrong thread.

    your sites are not down because of the spacey move. the spacey move wont happen for a bunch more hours. you are experiencing some other difficulty.

    try dreamhost statusing your server, otherwise its probably just a hiccup. another annoying dreamhost hiccup.

  5. 5
    franics Says:

    that last post sounded really bitchy on my part. I actually have been very lucky, my sites & servers have only had like 2 outages and one was planned. this will make the third in over a year now…

  6. 6
    TerminatorFiles Says:

    They are up again. Probably coincidense it was the same time this post was placed, of which I thought it was initiated now, but its in 12 hours. Anyway… the support team acted very fast, so no problemo anymore. Sorry for posting wrong section, thought it was related (you never know).

  7. 7
    Shahar Says:

    Good luck.

    S.

  8. 8
    Tim Says:

    Just don’t lose my emails and files dreamhost. Rock on.

  9. 9
    DG Says:

    Best of Luck! Wish the move could get over soon!

    DG…

  10. 10
    Majnoon Says:

    Down time of about 8 hours would hurt some business. good luck with the move.

  11. 11
    Netza Says:

    Yeah! Take pictures please!!!

  12. 12
    p2pdude Says:

    My main concern is email, I can live with my web site being offline as it’s just a personal site. I hope sending mail servers all queue mail for delivery when Spacey comes back up.

  13. 13
    Steve Davis Says:

    There was no mention of whether or not emails will bounce or will simply be delayed in a queue. Anyone know?

  14. 14
    Frank Says:

    I second that comment, I hope the do not lose and files or email data stored on the servers.

  15. 15
    zylox Says:

    @Steve Davis: Word is that the mail delivery depends on the others hosts mail server. They’ll either return and error message to the mail sender or queue the mail for later submission (as far as I know this is what should happen). It’s mentioned in the comments below the original post concerning the moves.

  16. 16
    stevo Says:

    yikes! that is horrible news for the mail
    if this really does go on for more then an hour or 2 this will really cause some bad headaches and bad impressions on our own clients
    could not a mirror or something better than nothing have been setup to handle this while they moved?

  17. 17
    chuck Says:

    my web server is bourbon and email spunky … will i be down?

  18. 18
    jacob Says:

    Broadcast message from root (pts/3) (Fri Nov 30 21:49:33 2007):

    The system is going down for system halt NOW!
    71.192.253.11 - - [30/Nov/2007:21:49:32 -0800]

    Here we go!

  19. 19
    marco Says:

    8 hours, gosh! fingers crossed!

  20. 20
    Nathan Says:

    not even a little message for site visitors or anything? returned emails? ugh.

  21. 21
    baturkin Says:

    hope everything goes well.

  22. 22
    taotao Says:

    I am very sad

  23. 23
    ems Says:

    is this done? because 208.97.167.154 is down

  24. 24
    ems Says:

    208.97.167.154 is currently down. is this because of the spacey move? if yes, when are you going to have our sites up?

  25. 25
    photar Says:

    Jolt is down.

  26. 26
    Sue Says:

    I just wanted to say thanks for the emailed heads-up two weeks ago. Because of that, I was able to give notice, and I really appreciate your efforts :)

  27. 27
    LUXURIES FOR MILLIONAIRE Says:

    REDBULL is down !

  28. 28
    happy Says:

    Millionaires can’t read.

  29. 29
    Richard Says:

    Just want to make a post here for a time stamp so I can judge how near we are to the 8 hours which you can bet will take 16. You always seem to get an unforseen problem message why it takes longer….

  30. 30
    Xora K Joken Says:

    Good Luck!
    You guys just keep up your great service.

  31. 31
    CBSeattle Says:

    let’s see…should we trust them with something as complex as a move when they can’t seem to get the correct time posted? HEY DAYLIGHT SAVINGS TIME ENDED A FEW WEEKS AGO…DUHOOOH!

  32. 32
    BNun Says:

    Best of luck with the move. Not really had many problems with Dreamhost and the two week heads-up gave me a chance to sort out anything I might need to sort. Besides, it’s the weekend - not being able to check my email for a few hours might actually *help* me to relax!!

    I agree with happy, some pictures would be fun.

  33. 33
    Ben Says:

    Eight hours of downtime for a hundred servers is “Medium” severity? What’s “High”, “Planet has just been blown up by Vogons, total data loss”?

  34. 34
    sonsuz tasarim Says:

    good luck :)

  35. 35
    max Says:

    wow, such bad timing for my business. and i had no idea til i got customer complaints just now. i hope it goes smooth so it really does get back up in 8 hours.

  36. 36
    LuckyLinux Says:

    I hoped it wouldn’t take so long time but my hopings are falling down … I think it’ll take more than 8 hours and unfortunately in the weekend, the only time I have to work on my websites and now I cannot.
    please back it up as soon as possible
    ——————————
    5 Hours left to estimated time needed

  37. 37
    Xora K Joken Says:

    People cheer up. It all for the better.
    They know what they are doing.
    They posted that this would be down a LONG time ago.
    If your customers are complaning perhaps you should have warned them :P

  38. 38
    overdrivediamond Says:

    I am able to create new databases and users, but I cannot access them. I can access the old ones, but not the new ones. Does this have anything to do with the current issue?

  39. 39
    LuckyLinux Says:

    @Xora K Joken
    Something would have changed ? I don’t think.
    I’m ok they do what they need to do … BUT perhaps they could’ve done it piece-by-piece, not an enormous server move, which (the first) I think would’ve needed very less time.

  40. 40
    Mike Says:

    any update on the outtage??? Is it working?? have the tech team gone out for coffee???

    Inquiring minds need to know!

  41. 41
    rs Says:

    Status??
    ETA??

  42. 42
    rs Says:

    Any count? How many websites are down in total?

  43. 43
    Xora K Joken Says:

    Either way, there doing it.
    Neglecting to tell you customers is nothing to complain about.

  44. 44
    BUGabundo Says:

    5h paased!
    3h to go!

    GOOOOO DH.

  45. 45
    cs Says:

    its til 2pm uk time

  46. 46
    Pablo Says:

    over 16 hours now and counting….. all my sites are down :( not good.

  47. 47
    Luis Says:

    all my sites are down. F*ck service

  48. 48
    Landon Says:

    I am watching this and have to get a chuckle out of the stress that seems to be hanging on this server move. I applaud the DH team on their ability to stay on top of things and after 4 years with this service I have seen hiccups coe and go. Any business that has grown as quickly as DH has is bound to have hiccups from time to time.

    WE WERE ALL WARNED WEEKS AGO ABOUT THE MOVE and if it caught you by surprise then you haven’t been reading your mail.

    If your customers are upset, it is YOUR OWN FAULT for not warning them ahead of time and you should be ashamed.

    It is 550AM EST and they went down at approximately 1230AM EST so we have some time to kill before things are finished.

    Good luck with the move guys and if you do this move as efficiently as you handle the other hiccups that have come your way over the last 4 years then this will be a breeze.

  49. 49
    mmt Says:

    whats goin on here ?
    i didnt understand the problem
    whats “spacey cluster” ?
    why are all the servers down , actually when they will be active again ?

  50. 50
    Steve Says:

    @mmt - that was a joke, right?

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