Comments on: Spacey Cluster Move! (Reminder) UPDATE

By: Scott

Scott — Wed, 05 Dec 2007 22:00:48 +0000

Did the ports maybe change? Maybe another parameter? None of my users can access their email, since last Friday!

By: Steve

Steve — Tue, 04 Dec 2007 21:06:15 +0000

My $400 per month dedicated server runs like crap since the move and I get no response from tech support…I can’t imagine how you $10 per month guys are being treated Everything was FANTASTIC before the move…Can I pay another couple of hundred per month to move me back to where I was ??

Somthing…any sort of options…anyone…anyone…bueller??

By: Patrick

Patrick — Mon, 03 Dec 2007 21:31:13 +0000

@Pat:

You should never use mail.dreamhost.com, spacey.mail.dreamhost.com, or any other derivative of dreamhost.com for your mail. Always use mail.yourdomain.com for incoming/outgoing.

By: Pat

Pat — Mon, 03 Dec 2007 16:39:42 +0000

My problem seemed to stem from the fact that I was using “mail.dreamhost.com” as the server rather than the more specific “spacey.mail.dreamhost.com”. It may be, especially if the IP address changed, that the new spacey address isn’t in the mail.dreamhost.com table. In any event, being specific about the server resolved my problem.

By: PalePhoenix

PalePhoenix — Sun, 02 Dec 2007 19:05:05 +0000

I’m getting an unfathomable 17.2670 sec/795.38 server load.

By: greg

greg — Sun, 02 Dec 2007 18:55:31 +0000

so i’m now at 29 hours since the servers were considered “up” and 28 hours since i first posted a ticket on the issue (no pop3) and only one single automated response. i know it’s a weekend, but shouldn’t 24 hours be a reasonable minimum for someone to even get me a legit response acknowledging the problem?

come on, guys. i wasn’t one of the people bitching about the move. i don’t complain here, i know i’m getting inexpensive hosting. but i’d like to know that if i have a problem, and the only avenue for addressing it is the web panel, that someone is at least monitoring the web panel and would at least acknowledge that you’re aware of the problem. i’m not asking for instant response and immediate action, but 28 hours is too long to wait.

By: wheat

wheat — Sun, 02 Dec 2007 17:17:27 +0000

Looks good on my end. Thanks for keeping us in the loop.

By: Pat

Pat — Sun, 02 Dec 2007 16:43:55 +0000

Looks like some daemon didn’t restart? I’m still getting SSL errors.

By: pars narkoterör

pars narkoterör — Sun, 02 Dec 2007 16:11:28 +0000

thank you

By: greg

greg — Sun, 02 Dec 2007 15:13:36 +0000

i’ve contacted support several times, *STILL NO POP3* mail. a little frustrated, since the only response i’ve gotten in the past 24 hours to any tickets is an automated response saying that they’d moved spacey. no actual response saying anyone had looked into the issue. 24 hours is a long time for no response to a ticket. kinda crappy.