To help debug some issues we’ve been having with an Etherchannel trunk in one of our facilities, Cisco has asked us to bring one of the members of the trunk offline tonight at 9pm Pacific time. Even with the 1 member offline, we should have plenty of spare capacity to handle all of the [...]
I apologize for any inconvenience this is causing. The server “electra” is locked up and won’t even power cycle at the moment. We’ve dispatched a technician to fix it but it could take 30 minutes or so. We’ll post an update as soon as the problem is corrected.
This will effect web services if you’re [...]
The webserver dhalsim is being moved to new hardware due to the old stuff failing. This should take about thirty minutes, I’ll post an update when finished.
This is finished and new dhalsim is up and running. If you have any sites on it that are not working properly please contact tech support.
Hey!
Tomorrow is your last chance to donate to The Life Link (a homeless shelter in Santa Fe) and/or VHL Family Alliance (a Von Hippel-Lindau disease charity) and get your donations matched by us!
So far we’ve got 18 donations for a total of $614 to The Life Link and SIX donations for $121.63 to VHL Family [...]
We will be taking the Web Panel down tomorrow night for about 20 minutes for some quick maintenance. This will start at 1:00am Pacific on Wednesday January 30th. This will not affect your hosting, databases, email, webmail, or anything else. Only the web panel!
We will post here again when we begin, and [...]
One of our filers in the “spunky” cluster seems to have crashed and is not coming back up remotely. Our technicians are on their way in to the office to attempt a repair at this moment. The current ETA is around one hour.
Edit: 6:18AM Pacific - The filer has been fixed, and we believe [...]
Fidget’s boot drive has died and will not boot, so we’re going to move it over to some new hardware. The process should take about 30-45 minutes and we will post an update here when it is finished.
Update: 7:44pm pacific: fidget has been failed over to new hardware and services are coming up. [...]
Due to continued space and power constraints in our primary data center, we will be moving the “randy” cluster to one of our newer data centers. This move will begin Friday, February 8, at 10PM PST, and is expected to last up to 8 hours, until Saturday, February 9, 6AM PST. All web [...]
We are currently experiencing connectivity issues to our LAX data center.
All servers in the following clusters would be involved:
Blingy, Frisky, Looney, Spacey, Swarthy
Updates to come.
Update: All Servers seem to actually be up, but there is heavy packet loss at the distribution switch making them seem down to the outside.
Update: Packet loss has stopped. Our admins [...]
We believe all of the billing errors to have been corrected as of the morning of Friday, January 18, 2008. If your credit card was wrongly charged, the charges have been refunded. We saw some reports that an expected refund did not appear, but upon investigation the refund had indeed been processed on [...]
Comments: