Network hiccuping
We are in the process of shuffling our network space around a bit in order to shore it up and make it more stable. However, it is causing some servers to seem slow or down. This should be resolved in an hour or less.
We apologize for the inconvenience.
Update: Ok, that didn’t go exactly as planned, but things are getting back to normal and I’ll be cleaning up any lingering issues that were caused by this little snafu. Please contact tech support with any further concerns or issues.
Further Update: Things aren’t quite back to normal, and we are working on making them so right now. We’re very sorry for the downtime, and these problems were simply not anticipated (or there would have been advance notice). We are working hard to get everything back up and running ASAP! By “seem slow or down”, we’re referring to the fact that the your server itself is actually up, running, and stable…but is not responding due to the networking problems…which may sound academic, but is a more accurate picture of what’s happening.
This is now believed to be resolved. If you are still having problems, please contact support!
.
January 8th, 2008 at 12:10 am
Thanks, I’ve been refreshing this page for about 10 min seeing if something was up lol
January 8th, 2008 at 12:13 am
Thanks. I have been trying to get it working for about 15 mins and now I know why it wasn’t.
January 8th, 2008 at 12:15 am
/cry
January 8th, 2008 at 12:15 am
You should warn us with minimum 24 hours ago.
January 8th, 2008 at 12:16 am
Thanks. Blingy is very slow on email retrieval. Email client is timing out. I presume this is linked to the Network shuffle.
January 8th, 2008 at 12:16 am
I wouldn’t have labeled this as Medium severity… Rather High or extremely high… Slowness or downtime = loss of income.
January 8th, 2008 at 12:16 am
Mountaindew ftp is down
January 8th, 2008 at 12:16 am
Thanks to let us know. But why were my sites slowing from yesterday??
January 8th, 2008 at 12:18 am
Slow? That is the understatment of the year =]
Anyhow, i am glad, you guys tell it honest instead of zipping your lips about it like othe hosting providers.
January 8th, 2008 at 12:18 am
A little more advanced notice would’ve been better.
January 8th, 2008 at 12:22 am
This would have been nice to know with some NOTICE beforehand. When your SQL backend goes down, it’s difficult for the rest of the site to operate like it should. I’m not losing revenue but multiple people were depending on these resources being completely functional this evening. If we had known there was going to be routine shuffling going on, we could have rescheduled. Please, take this to heart: NOTIFY your customers ahead of time, especially when it’s something that seems to have been planned or plannable (not really a word…)
January 8th, 2008 at 12:23 am
Down for the past hour for me. Please let us know before hand, loss of income.
January 8th, 2008 at 12:24 am
I’d call this Medium. Not all servers are affected, and the ones that are still serve some content.
January 8th, 2008 at 12:24 am
@Niels;
if your income depends on your website, you shouldn’t have hosted with a budget web host like Dreamhost (not saying I don’t like Dreamhost though).
January 8th, 2008 at 12:24 am
There are plenty of hosts which notify you days in advance if they plan any such maintenance / upgrade… and they appologize even when the downtime lasts for half an hour. Here, it’s another story.
January 8th, 2008 at 12:25 am
Oh joy.
The first time I try and show my site to investors this happens.
Seem slow? What kind of talk is that? It’s either slow or not.
Ah well. First time I’ve had a problem. Lifes like that
January 8th, 2008 at 12:25 am
agreed. this is sort of bullsh*t.
January 8th, 2008 at 12:26 am
What is so different? Dreamhost doesn’t apologize? Please…
January 8th, 2008 at 12:32 am
Funny how I JUST cancelled my other host due to it being unreliable. At least here you guys don’t deny the problem. Hope it’s a one time thing.
January 8th, 2008 at 12:37 am
Some kind of forewarning would make this a little easier to swallow.
DH aren’t the greatest host in the world and things like maintenance on live networks servers don’t help matters much. Please give us some notice next time.
January 8th, 2008 at 12:38 am
My site is still down!
January 8th, 2008 at 12:38 am
“Ok, that didn’t go exactly as planned”
haha, oh boy.
Still can’t connect to FTP on fox. Servers incredibly slow, can’t download files, etc.
January 8th, 2008 at 12:40 am
my site is still down as well
January 8th, 2008 at 12:40 am
Still having major problems here too, site won’t load due to db being down, ftp isn’t working right…
January 8th, 2008 at 12:40 am
Haha…wow. That was a very crazy bit of MYSQL randomness there I just couldn’t explain. The query must’ve half finished due to the server “seeming” to be down.
Wow. That’s one for the books.
January 8th, 2008 at 12:42 am
Please notify us ahead of time. You count on us paying for the services on time, we count on you to deliver them when you say you will.
Resolved? It’s definitively not for us. Please fix this!!! Can’t connect to anything, including FTP and our Wordpress databases.
January 8th, 2008 at 12:43 am
Well, at least this lets me know that I didn’t “break our site” when I was tinkering around with it yesterday evening…
January 8th, 2008 at 12:45 am
can not connect to mysql database
January 8th, 2008 at 12:45 am
I’ve watched people complain about this over and over again and have never complained.
I’ve got referrals, I’ve got a bunch of websites… I’ve done lots of work on these machines. I have had clients complain and complain that their email is going down all the time.
I’m getting sick of it… I have wasted a crucial hour I could have been sleeping or thinking about hard problems. And I really need that instead of trying to figure out what’s wrong and hitting dreamhoststatus.com and seeing NOTHING!
I’m no longer hosting email with dreamhost. Period. I’ll go gmail for it instead.
As for hosting in general? Well… Any crucial site I have is already off of Dreamhost, but I don’t need to be dumping more money on this cause…
Josh should snap out of it. When a long term faithful like me starts thinking that with all the cool stuff I can do and all the experience I have and all the sites I’d have to move, that I’m still ready to throw it all out and find a new solution, it’s time to start selling the stock short or shaping up.
What is so hard about setting the tech support staff to “verbose”???
You should say “We’re going to fiddle with the network (Severity LOW)” “We’re fiddling with the network. (Severity MEDIUM)” “We’re esperiencing problems (Severity HITH)” “We’re done fiddling with the network. (Severity LOW)” Not “surprise, you’ve all been wasting your time because we told you nothing…
“Happy New Year” and then 8 days of nothing? That’s not transparent…
You may have me one too many times.
January 8th, 2008 at 12:45 am
Resolved? I don’t think an issue is resolved if you still have to “clean (…) up any lingering issues that were caused by this little snafu”. Oh, and in my opinion it wasn’t a “little snafu”.
January 8th, 2008 at 12:46 am
Seriously DreamHost, this is happening way to much. Can you please fix the servers.
January 8th, 2008 at 12:46 am
Sites seem fine, but mail has been down for ~2-3 hours now.
January 8th, 2008 at 12:48 am
This is NOT resolved and it’s VERY frustrating. The loss of income makes it tempting to look around at services that don’t go down once every 2 months.
January 8th, 2008 at 12:51 am
Mail still not working 2 hours later…
January 8th, 2008 at 12:52 am
all my sites are down.
January 8th, 2008 at 12:53 am
nothing is working here 2 hours later
January 8th, 2008 at 12:53 am
Error establishing a database connection
January 8th, 2008 at 12:53 am
Gah. I have been trying to update my website since 1:00 a.m. CST so I can go to bed. It came back up just long enough for me to set everything up and then I naively tried to save and preview without posting… and then everything went back down. “Resolved,” they call it.
January 8th, 2008 at 12:54 am
My site is still down…
January 8th, 2008 at 12:54 am
You guys really rock but all my sites are still down
January 8th, 2008 at 12:56 am
Site and email- DOWN!!!!
For your informations:
We are here in Poland just starting working day!!!!!!!!!
January 8th, 2008 at 12:56 am
NOT RESOLVED. Slow/failing email access… /j
January 8th, 2008 at 12:57 am
my site open verry slowly at this moment
January 8th, 2008 at 12:58 am
I’m having problems here, too. Argghhhh.
January 8th, 2008 at 12:59 am
Site still down. No responses to my support emails. I have a virtual private server.
January 8th, 2008 at 1:00 am
BANDIT (mysql) is down
January 8th, 2008 at 1:01 am
Although you are listing it as resolved e-mail is timing out and webmail says unknown user or incorrect password so the problem is clearly still ongoing. Website is loading extremely slowly and intermittently.
January 8th, 2008 at 1:01 am
I think it’s starting to come back up… I’m having more success than failure now…
January 8th, 2008 at 1:02 am
It was working for about 5 minutes and now a single pixel image “clear.gif” won’t load. I hope it will be up soon - crossing fingers…..
January 8th, 2008 at 1:02 am
MYSQL databases are not working properly when reached to connection request coming from my domain php web page!
Please resolve it.
Thanks,
d.
January 8th, 2008 at 1:02 am
How did you determine that something is resolved?
I think hiccup is a bit too sweet of a term for this outage.
Please fix it and don’t BS us that its fixed when its not.
January 8th, 2008 at 1:04 am
Site and FTP are fine, but mail and web panel are still down.
January 8th, 2008 at 1:04 am
I agree that there is something very wrong with no forewarning for planned work.
I agree that there is something very wrong with incorrectly labeling the severity levels. (It matters that they’re down, not how many are down).
I agree that there shouldn’t be “spin” in the dreamhost status log.
These are customer service client communication issues that can be solved by putting your staff through training!
And if this severity rating has something to do with publishing your track record, the decouple it!
Give your clients the facts that can help us make good choices. Don’t prop us up with minimizations, and radio silence. That just burns!
NO the problem is NOT resolved!
As long as one client is having troubles with stuff you’re working on, it is certainly NOT resolved.
I’m having troubles. FTP no work. MySQL no work. Site… what site?
Not resolved… I just checked… SSH running practically backwards…
January 8th, 2008 at 1:04 am
we are launching a site TODAY!! and it’s insanely SLOW at the moment. Really bad timing on this ya’ll.
January 8th, 2008 at 1:08 am
Hey Guys! DONT call this “resolved” because it certainly is not! If its an unexpected problem, pls do say that it is so… dont convert it into a “shuffling network” thing… if it was, you should have informed us in advance…
This is a crucial development time for a couple of my websites… cant afford downtime like this.
January 8th, 2008 at 1:09 am
Fox fully functional it appears.
January 8th, 2008 at 1:10 am
I’m back
January 8th, 2008 at 1:11 am
Crap! I just noticed this in the reply section that we all posted in:
“Comments posted here may not be viewed by DreamHost staff at all. This is not a way to contact DreamHost.”
January 8th, 2008 at 1:12 am
Hmm… Looks like things are coming back up… Thanks guys. I can breathe now…
January 8th, 2008 at 1:14 am
I’m back too
January 8th, 2008 at 1:17 am
finally back up. again, please warn us about these things.
January 8th, 2008 at 1:17 am
This is my 3rd year anniversary wih DreamHost, This Month, my site has been up and down so many times over the last 3 days, I lost count, Right now when I just checked,
I get Server Unavailable due to Maintenance Downtime or capacity problems and some other crap that means total Bunk to me, Up until the last month, service was ok, And
I generally have no problems with my site other than the fact that I cannot run a full gammut of Wordpress Plugins or otherwise the site crashes with an out of memory error,
Stupid Me….Who would have though I had to run a half ass site, with memory limitations and such. I stripped back all the non-required plugins and for the most part, the site is
ok, But let me tell you, I thank Gods Green Earth that I don’t rely on this “Mac” Site to make any money, I honestly feel so bad for the rest of the folks to do use DH to make a living,
And with any luck, Hopefully 2008 will be a good year for DH and the rest of the Site Owners. But It’s looking bleak so far, I left a support request 3 days day with call back and
have not heard ZIP !!!!
Sorry for the long post, I hope I don’t get Tar and feathered by the powers that be….
Best of Luck to all and Go Dreamhost in 2008 !!!!!!!!!!
January 8th, 2008 at 1:24 am
I’m on fox and deblume. No problem with deblume. There was 1h30 downtime in fox (yes, it was down, I couldn’t display even a 1 kb page), but since about 10 minutes everything is ok.
If my memory is good, there was 2 hour downtime with fox 2 weeks ago, too. No problem with deblume (an old server).
But I’m happy that it’s back
January 8th, 2008 at 1:28 am
Resolved YES ? fresca is still down !
January 8th, 2008 at 1:31 am
Attila is still down.
Obviously this issue is NOT resolved.
January 8th, 2008 at 1:34 am
OK - so it’s been an inconvenience for us and better communication from support would have been nice, but wow, some of the comments in here are amazing.
If your web site is critical to your operations, you go for a hosting client that guarantees uptime.
If you want 99.999% or better up time, go pay for it.
I take it that you all went and logged support tickets explaining clearly the problems you’re experiencing and THEN came here to bitch, moan and whine?
January 8th, 2008 at 1:37 am
2 hours of downtime is NOT a hiccup.
Please change the status to “Resolved == FALSE”
Until it is really fixed.
January 8th, 2008 at 1:37 am
still down.
January 8th, 2008 at 1:42 am
>Grant Wrote:
>I take it that you all went and logged support tickets explaining clearly the problems you’re experiencing
And you think that is a good idea? Let them respond to thousands of tickets when it their own
internal network that is screwed up from there own doing?
January 8th, 2008 at 1:43 am
Sparklets is still down
January 8th, 2008 at 1:47 am
none of my domains work
January 8th, 2008 at 1:50 am
voss is still down
January 8th, 2008 at 1:52 am
>Andrey Said:
>Sparklets is still down
Yes I am on that on too, our sql server shiloh is having same troubles.
January 8th, 2008 at 2:02 am
fix the farking thing already!! appalling!!
January 8th, 2008 at 2:03 am
Still not resolved… 2 hours, and counting.
January 8th, 2008 at 2:05 am
and Fox is slow as a dead goat again.
January 8th, 2008 at 2:05 am
Hey! What’s going on? Now I’m down again!
January 8th, 2008 at 2:08 am
Down again!
January 8th, 2008 at 2:08 am
dreamhoststatus.com is useless, not to mention uninformative and inaccurate
January 8th, 2008 at 2:14 am
>Grant Said:
>some of the comments in here are amazing.
Amazing? I don’t see one comment that slightly surprises me.
Which one are “Amazing”?
January 8th, 2008 at 2:18 am
>Grant Said:
>some of the comments in here are amazing.
Ok maybe the ones that talk about $$ don’t make alot of sense,
but no surprise, let alone amazing.
January 8th, 2008 at 2:26 am
i have seen this before with super cheap hosts, but would have expected better from dreamhost. we will be moving all our services in the morning to another host and charging back the credit card fees if they are not voluntarily refunded.
January 8th, 2008 at 2:27 am
Today I’m renewing my hosting plan….are you triyng to make my idea changing…???!!!
January 8th, 2008 at 2:29 am
oh fox is down again, deblume still up, vive old servers
January 8th, 2008 at 2:31 am
doesn’t seem to be solved at all. sometimes able to connect to FTP, mails are not going tru… Not very good no to tell in advance clients as this is critical times for several sites and not all focus only on the US market and therefore time is a bad one!!!
so u can change the status to not solved again i think
January 8th, 2008 at 2:36 am
>Greg Said:
>so u can change the status to not solved again i think
No thinking about it! This issue is NOT resolved.
January 8th, 2008 at 2:37 am
>>Greg Said:
>>so u can change the status to not solved again i think
>No thinking about it! This issue is NOT resolved.
Uhm, I guess that’s what he meant.
January 8th, 2008 at 2:38 am
fully agree but for now they say it’s solved and it’s not. this is creating a big mess for my site and outsourced developements!!! I hope they’re not loosing emails too
January 8th, 2008 at 2:42 am
>Niels Said:
>Uhm, I guess that’s what he meant.
Glad you are following, but do you think the status line will change? NOPE…
There is no need to think about it…. the servers are down.
January 8th, 2008 at 2:42 am
So many complaints! WOW! Let’s see 5TB+ of transfer/mo, 500 gig of disk space. Do you know what that would cost on a dedicated box? Guess what, they have problems too. I have a dedicated box. I can pick up the phone 24/7 and someone is on it right now! Of course I get a whole year on DH for less than half my monthly bill on that dedicated box.
Just needed to put things in perspective. If you’re gonna bitch about down time and lost revenue, then setup dedicated boxes mirrored at two different hosting companies. Oh, make them thousands of miles apart from each other. Ya think people don’t really do things like this? Think again.
January 8th, 2008 at 2:42 am
This is definitely NOT resolved. Webmail is not working, my db-hosted sites are inaccessible, you name it. Please fix this!
January 8th, 2008 at 2:48 am
Is aquafina down?
January 8th, 2008 at 2:48 am
>FredSaid:
>So many complaints! WOW! Let’s see 5TB+ of transfer/mo, 500 gig of disk space.
Nobody here is using any where near those resources, overselling is another issue.
This status page is to inform us of whats going on. But if it is inaccurate why put it here?
THIS ISSUE IS NOT RESOLVED
January 8th, 2008 at 2:54 am
I’m up again, for now… How long will it last this time?
January 8th, 2008 at 2:55 am
They’re kidding, right? One minute later my sites are down once again…
January 8th, 2008 at 3:00 am
Yeah…so I think we’re all clear DreamHost is having some major problems this morning. Do we really need to flaunt the fact that the issue is indeed not resolved? Give it a rest, and go read a book! If your site is your primary source of income, you should have backup sources in the event of the -major- downtime DreamHost has had over the past few months.
Complaining on a comment board that DreamHost staff doesn’t even read isn’t going to bring your site back. Apparently the servers are starting to come back up; as they always tell you - if you’re still having problems, submit a support ticket. Expect the tickets to take a while to get answered, since thousands are going through their inbox because of this issue.
So they made a mistake labeling it resolved when it really wasn’t. Big deal - they make tons of mistakes.
January 8th, 2008 at 3:02 am
> If you want 99.999% or better up time, go pay for it.
Does this mean if we pay a competitive price for something we should expect it to fail this often?
January 8th, 2008 at 3:06 am
>Nadiyya Said:
>So they made a mistake labeling it resolved when it really wasn’t. Big deal - they make tons of mistakes.
This mistake would be easier to fix than their own network.
January 8th, 2008 at 3:07 am
> Big deal - they make tons of mistakes.
Sure thing, why even think about it if you are losing face and losing clients?
> Complaining on a comment board that DreamHost staff doesn’t even read isn’t going to bring your site back.
Yes — but it will hopefully help to inform poor suckers (like me) about making the choice of using this service without this info, as I did…
January 8th, 2008 at 3:08 am
fresca is still down.
January 8th, 2008 at 3:20 am
>> If you want 99.999% or better up time, go pay for it.
>
> Does this mean if we pay a competitive price for something we should expect it to fail this often?
To quote:
“Ya gets what ya pays for”
I work on projects that support high-use web based systems with multiple load-balanced servers and DR sites in other cities. Costs a lot of money to have high uptimes.
If your web site is business critical, you should consider a robust solution. If you’re shopping on price, don’t be surprised if you get a bit of downtime. Same as if you fly on the cheapest tickets, don’t expect much service.
As to “Amazing” - I was indicating that I was amazed at the quality of the comments - truly great examples of “c’est la vent”
I’ve logged support tickets for all my hassles ‘cos a) it lets them know it’s stuffing up for lots of people and b) maybe my problem was a side-effect of the main issue and they would never have known about it if I just whined about it here…
Once the dust clears, I’ll log a support ticket re: better communications during outages. If enough of us do that, maybe they’ll revise their way of keeping us informed.
January 8th, 2008 at 3:55 am
Hopefully things will be resolved soon. It’s good to see the status updated.
January 8th, 2008 at 4:15 am
Thanks for editing the status.
Now fix your network
Im going to bed.
January 8th, 2008 at 4:17 am
It’s been down for 6 hours?
Time is money boys…
January 8th, 2008 at 4:22 am
Bunch of whinging sooks. Like typical intarweb users, you expect ferraris for pocket lint. If you’re running these ‘critical’ websites on a 10 dollar a month dreamhost account, you’re pulling your own pud.
Go out and spend some cash on a real host if you’re website is so important. But I dare say the majority of complaints are from people hosting their blog which exists for the sole purpose of showing the world your cat.
Members since 2005 here, and this is only the second time I’ve had to check the dreamhost status page. Ill be sticking around.
Peace.
- TRK
January 8th, 2008 at 4:58 am
TRK, what do you recommend for a “real host” ?
I’m currently shopping around, Thanks.
January 8th, 2008 at 5:28 am
Popinski seems slow/down as well.
January 8th, 2008 at 6:36 am
> > If you want 99.999% or better up time, go pay for it.
>
> Does this mean if we pay a competitive price for something we should expect it to fail this often?
No, but here DreamHost simply doesn’t guarantee for uptime. Different features, different prices, not “competitive price”
January 8th, 2008 at 6:54 am
sparklets is DOWN, however the status is resolved… GUYS!
January 8th, 2008 at 7:23 am
I’m still down. There is no way I’m the only one.
Didn’t have any trouble until 930 EST.
January 8th, 2008 at 7:27 am
I am still down as well, was working fine untill about an hour ago.
January 8th, 2008 at 7:34 am
Site is still down with me on sparklets as well.
January 8th, 2008 at 7:58 am
Good bye dreamhost!!!!!
January 8th, 2008 at 9:02 am
I simply can not believe my server was down for so long. I never got so many angry emails in my life.
January 8th, 2008 at 9:19 am
Some of my websites are up for the first time within 8 hours. some still - “could not establish connection”
January 8th, 2008 at 9:58 am
Resolved YES?
Sorry but NO NO NO
My website still have continuous downtimes
Downtime Duration
08-ene-2008 18:53:56 2 Mins 7 Secs
08-ene-2008 18:43:34 5 Mins 31 Secs
08-ene-2008 17:07:40 1 Hrs 16 Mins
08-ene-2008 16:55:53 5 Mins 50 Secs
08-ene-2008 8:41:01 6 Hrs 14 Mins
08-ene-2008 8:04:36 5 Mins 28 Secs
08-ene-2008 7:33:19 5 Mins 25 Secs
07-ene-2008 20:43:58 38 Mins 3 Secs
All CET times
January 8th, 2008 at 12:17 pm
Mi site is responding very slow, it has a latency over 6-10 seconds to start loading, the download speed is ok.
January 8th, 2008 at 1:11 pm
I finally got a response from last nights ticket saying “We had to give the machine a reboot.”
Now, at the exactly the same time I get the email, all of my sites go down again.
January 8th, 2008 at 1:47 pm
Our site has been hell all day and my emails are full of complaints. I have other sites on other servers and never have these problems that seem to be a part of beingwith Dreamhost. That being said it is great to see a web host to so open about these issues and so quick (usually) to respond to problem reports. We are staying with DH for now but I’m not sure how much longer we can stay if reliabiltiy does not begin to improve.
January 8th, 2008 at 1:59 pm
Grant, Fred, all…
I don’t think there are really any excuses that can be made for how Dreamhost handled this, so why defend them?
They said things were resolved when they were not.
They said it was a “hiccup” when clearly it was a “problem” or an “outage”. (What do you picture a hiccup to be? Certainly not a long and slow dull pain…)
They mis-characterized the severity level.
(Additionally, they had a planned effort and didn’t mention it but maybe it’s not their policy.)
If Dreamhost is going to go on record and post status messages to their clients they can’t be doing it this way. Better for them to say nothing at all then to make misleading statements (at best) about the situation, causing a whole slew of clients to waste their time on a false premise.
There is no excuse. Only apologies. E.g.:
“We’re sorry, we didn’t know how big the problem was. Next time we’ll determine its size before saying it’s small”
“We’re sorry, we didn’t realize the problem wasn’t resolved. Next time we’ll make sure it’s resolved before saying so”
“We’re sorry, we used the wrong terms and severity levels. Now we’ll have a rubrik for rating each problem.”
“We’re sorry our status messages have been unprofessional. We’ll make sure to keep things clean and accurate from now on.”
“We’re sorry we don’t post regular messages about planned maintenance. That is not our policy.”
“We’re sorry we don’t give frequent status updates. We wait for status requests to be logged. That is our policy.”
Let’s see some of these from Dreamhost!
People are complaining about complaining about the money it costs… How is that the issue when Dreamhost says they’ve got 99.99% uptime? If they were straightforward with their numbers, then we’d understand that we’re NOT getting a deal at all. We’re getting what the market can bare. Without knowing the true risks, why shouldn’t customers be upset?
As for “better communications during outages”, Grant. I think your ticket should be more explicit, There are many great examples in this thread of what Dreamhost could actually do in the future. Also it shouldn’t be “during outages” if they are planned. It should be “before planned maintenance”.
What the people who are posting to dreamhoststatus need to understand is that if we *see anything* up there, it will calm things down because we know things are getting worked on. It’s when we see nothing when clearly there are problems (which happened first), and when we read falsehoods (which happened next), that we have every right to get really teed off and an argument defending Dreamhost holds no weight.
January 8th, 2008 at 2:38 pm
My site was down for an hour or so and I’m upset at this!
I am soooo angry.
I’m taking my business and going elsewhere.
…wait.. no I’m not. I love Dreamhost and all you guys do.
Thank you for being on top of things and awesome.
James Hatton
inhislikeness.com
January 8th, 2008 at 3:43 pm
I’m having the same problem as Hugo: very long latency (10+ seconds) to start loading, then the load is nice and fast. http://www.scrooks.net/wiki is a one-click install that’s never been touched otherwise — I use it for testing these types of problems as a sort of proof that it’s not something I’ve done causing the problem. I’m having an email conversation about it with support, but so far we haven’t been able to narrow in on anything.
January 9th, 2008 at 10:45 am
YOUR BALLS!
January 10th, 2008 at 12:20 am
lol
if your depending on the income you are loosing from your website being down for a couple of hours
maybe you need to find a new source of income…